The bathrooms are locked, so you have to ask for permission to go. I also had to ask how to use the soap because “it’s too big for the dispenser.” Then they were out of napkins. Woof.
Atmosphere: 2
Food: 4
Service: 3
Summer Sosa
Terrible experience and inadequate food! I went in for faster service since drive thru usually takes a long time. While in there I was ignored by numerous employees from the time I placed my order at the kiosk till I finally asked about my order taking so long. I placed my order at the kiosk right at the front counter, employees saw me. I stood at the counter by the register waiting to pay for my order with cash, employees still ignored me. Employees walked by, they talked to one another and to a man standing at the counter, and some clocked out and left. Not one acknowledged me. Finally a woman who may have been a manager acknowledged me, and told the drive thru employee to handle it. I had an extremely long wait but I was being patient thinking they were prioritizing drive thru. I thought the man standing at the counter was also waiting for his order so I just thought they were slow workers and they'd get our orders out to us. Well after a very long wait, I went to the counter and asked the man if he was still waiting for his order, and he said no. Why he asked me if it was a mobile order, I do not know since he was there next to me talking to employees the whole time I placed and paid for my order. He then talked to employees about my order so I figured he worked there and was off shift. The same (manager) woman emerged again asking about my order and talking to that man and a young male employee about my order. They never made it and I'd been sitting waiting for 20-30 minutes while they all chit chatted! So completely rude. How can they forget to make an order when it shows up on their screen in the make line? Obviously they were paying more attention to talking. That's the manager's fault for not overseeing her kitchen staff but she was part of the conversing going on. It's crazy that several people including the manager knew I placed an order and was sitting at a table visible to the counter, and yet no one thought it was odd that a person was just sitting there all that time. Come to find out, that man standing at the counter talking with employers was there to pick up that female manager. That shift showed that customer service is not important to them, and their consideration and courtesy is very lacking. It's really unprofessional when employees are having loud personal chatter with each other when customers are in the lobby. Managers who allow conduct like tonight should not be in a management position. To make it all even worse, my food was not good. My burrito was cold, made with two tortillas and barely any filling in it. My taco shell was broken and the filling falling out. This is not the first time that employees at this location were rude or that my food wasn't right, but it's my last. I'll go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Kyle Strait
Location says 24 hours on here, on their own app, and even on signs in front of the location. Drive through message says closed even though my mobile order is on the screen. No one responding at the drive through and now I'm stuck on the side of the building behind a bunch of cars. Do better. If you're not gonna be 24 hours, don't advertise as such.
Update: got to the window and they made my mobile order. Raised up the review from 1 to 3 stars.
Service: 3
Donald Causey
We spent about two hours inside after we had eaten. We had a lot of time to wait for our movie. We enjoyed our time together waiting...my granddaughter and I
Atmosphere: 5
Food: 5
Service: 5
Story Ricks
This location use to be top tier especially wit the food..Tonight I got a chalupa and nacho fries..My fries were clearly thrown into the bag because it was at the bottom..thn my chalupa clearly wasn't fresh at all..I was at drive thru for over 10 mins waiting on food that wasn't even good..This location really use to be the best in The Beach..I'll never return again..I work to dang hard for my money..idgaf if its fast food tacos...Taco Bell prices are outrageous to throw away your food...Do better!
Anybody in the comments claiming their food be good they not telling the truth..TUH!
Atmosphere: 1
Food: 1
Service: 1
Gregory “Greg G.” Grishayev
I don’t expect a lot from fast food chains but It should be criminal for a fast food place to be this slow. Imagine how upset someone has to be, to waste time putting a google rating for a Taco Bell. They made the uber eats driver wait 50 minutes to pick up the food, felt bad for the guy, meanwhile they had another 30 minutes prior because the driver came from a different delivery. They should shut this place down, should be illegal to be this bad at what you do. I’d fire everyone in this location, including the owner.
Atmosphere: 1
Food: 1
Service: 1
leilani Castellanos
This Taco bell has great customer service. The Workers and Cashiers are very kind and mindful and also always make sure you have what you need and greet you at the door! I 100% Recommend eating here!
Atmosphere: 5
Food: 5
Service: 5
Jasmine Alexander
Walked in and said Goodmorning, the bag of food was thrown on the counter at me & not a word was said by the person who did it. Teach your employees customer service & manners!
Atmosphere: 1
Food: 1
Service: 1
Jami Treadwell
The cashier, Nylah J, according to my receipt, was very friendly and welcoming. She had such a positive attitude and great customer service. Something I haven't experienced since moving to the area. Nylah, if you see this, just know you're radiating positive energy and making a difference in people's day.
Currently closed... so definitely not 24hrs like it says 🙄
Richard Martin
The food is good but the service is REALLY GREAT!! Fast and friendly every time I visit!!
Atmosphere: 3
Food: 4
Service: 5
Caleb
Fosd is good. We had a berger ask us for money he was in a hood. Made us uncomfortable might not come back to this one
Atmosphere: 5
Food: 4
Service: 2
Vanesa Wortmann
Always a 30 min wait for lobby or delivery services. Only have 3 person crew- no manager to be found. Sad! It’s like this everytime I pick up a delivery here!
The bathrooms are locked, so you have to ask for permission to go. I also had to ask how to use the soap because “it’s too big for the dispenser.” Then they were out of napkins. Woof.
Atmosphere: 2
Food: 4
Service: 3
Terrible experience and inadequate food!
I went in for faster service since drive thru usually takes a long time. While in there I was ignored by numerous employees from the time I placed my order at the kiosk till I finally asked about my order taking so long. I placed my order at the kiosk right at the front counter, employees saw me. I stood at the counter by the register waiting to pay for my order with cash, employees still ignored me. Employees walked by, they talked to one another and to a man standing at the counter, and some clocked out and left. Not one acknowledged me. Finally a woman who may have been a manager acknowledged me, and told the drive thru employee to handle it. I had an extremely long wait but I was being patient thinking they were prioritizing drive thru. I thought the man standing at the counter was also waiting for his order so I just thought they were slow workers and they'd get our orders out to us. Well after a very long wait, I went to the counter and asked the man if he was still waiting for his order, and he said no. Why he asked me if it was a mobile order, I do not know since he was there next to me talking to employees the whole time I placed and paid for my order. He then talked to employees about my order so I figured he worked there and was off shift. The same (manager) woman emerged again asking about my order and talking to that man and a young male employee about my order. They never made it and I'd been sitting waiting for 20-30 minutes while they all chit chatted! So completely rude. How can they forget to make an order when it shows up on their screen in the make line? Obviously they were paying more attention to talking. That's the manager's fault for not overseeing her kitchen staff but she was part of the conversing going on. It's crazy that several people including the manager knew I placed an order and was sitting at a table visible to the counter, and yet no one thought it was odd that a person was just sitting there all that time. Come to find out, that man standing at the counter talking with employers was there to pick up that female manager. That shift showed that customer service is not important to them, and their consideration and courtesy is very lacking. It's really unprofessional when employees are having loud personal chatter with each other when customers are in the lobby. Managers who allow conduct like tonight should not be in a management position. To make it all even worse, my food was not good. My burrito was cold, made with two tortillas and barely any filling in it. My taco shell was broken and the filling falling out. This is not the first time that employees at this location were rude or that my food wasn't right, but it's my last. I'll go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Location says 24 hours on here, on their own app, and even on signs in front of the location. Drive through message says closed even though my mobile order is on the screen. No one responding at the drive through and now I'm stuck on the side of the building behind a bunch of cars. Do better. If you're not gonna be 24 hours, don't advertise as such.
Update: got to the window and they made my mobile order. Raised up the review from 1 to 3 stars.
Service: 3
We spent about two hours inside after we had eaten. We had a lot of time to wait for our movie. We enjoyed our time together waiting...my granddaughter and I
Atmosphere: 5
Food: 5
Service: 5
This location use to be top tier especially wit the food..Tonight I got a chalupa and nacho fries..My fries were clearly thrown into the bag because it was at the bottom..thn my chalupa clearly wasn't fresh at all..I was at drive thru for over 10 mins waiting on food that wasn't even good..This location really use to be the best in The Beach..I'll never return again..I work to dang hard for my money..idgaf if its fast food tacos...Taco Bell prices are outrageous to throw away your food...Do better!
Anybody in the comments claiming their food be good they not telling the truth..TUH!
Atmosphere: 1
Food: 1
Service: 1
I don’t expect a lot from fast food chains but It should be criminal for a fast food place to be this slow. Imagine how upset someone has to be, to waste time putting a google rating for a Taco Bell. They made the uber eats driver wait 50 minutes to pick up the food, felt bad for the guy, meanwhile they had another 30 minutes prior because the driver came from a different delivery. They should shut this place down, should be illegal to be this bad at what you do. I’d fire everyone in this location, including the owner.
Atmosphere: 1
Food: 1
Service: 1
This Taco bell has great customer service. The Workers and Cashiers are very kind and mindful and also always make sure you have what you need and greet you at the door! I 100% Recommend eating here!
Atmosphere: 5
Food: 5
Service: 5
Walked in and said Goodmorning, the bag of food was thrown on the counter at me & not a word was said by the person who did it. Teach your employees customer service & manners!
Atmosphere: 1
Food: 1
Service: 1
The cashier, Nylah J, according to my receipt, was very friendly and welcoming. She had such a positive attitude and great customer service. Something I haven't experienced since moving to the area. Nylah, if you see this, just know you're radiating positive energy and making a difference in people's day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos, Quesadilla, Cheesy Gordita Crunch Combo 10
Very slow service
Service: 1
Restaurantji Recommends
Currently closed... so definitely not 24hrs like it says 🙄
The food is good but the service is REALLY GREAT!! Fast and friendly every time I visit!!
Atmosphere: 3
Food: 4
Service: 5
Fosd is good. We had a berger ask us for money he was in a hood. Made us uncomfortable might not come back to this one
Atmosphere: 5
Food: 4
Service: 2
Always a 30 min wait for lobby or delivery services. Only have 3 person crew- no manager to be found. Sad! It’s like this everytime I pick up a delivery here!
Atmosphere: 1
Service: 1
Can't go wrong with a quick taco
Atmosphere: 5
Food: 5
Service: 5
Loading...