Tropical Smoothie Cafe

Smoothie was great. Got the Avocolada. Super green!

The drive through is pointless. They wont let you order food through the drive through because apparently they don't have buzzers? Makes no sense. Then I go inside to order a smoothie that I order all the time only for them to tell me that they can't add spinach into a kids sized smoothie...even though every other location I've gone to has done it no problem. Now I'm sitting in the parking lot with a pissed off toddler because she was looking forward to a smoothie that apparently can't be made. Thanks for nothing!

Waited forever to order and to get 2 smoothies! One person in the drive thru got the attention for so long, I’m amazed! Then they were focused on cleaning more than customers! I get it, you want to get out of here, but so do we!

When you call the phone rings.. then answers and hangs up! People are rude

All I ordered was a Peanut Paradise smoothie and paid for extra peanut butter because it only tasted like banana the last time. Honestly I shouldn't have to pay for extra peanut butter - it's supposed to taste like it. Waited about half an hour. When I received it, no extra peanut butter. I politely asked them to remake it - it is called a Peanut Paradise after all - and she was very rude. I used to love going here at least a couple times a week but the service and the fact that they don't care about the smoothies/food. I'm not even sure if I'd even try it again.

Atmosphere: 1

Food: 1

Service: 1

Food it’s great but I be trying to call on the weekends because I’m always busy and No one answers the phone.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Blimey Limey, Turkey Bacon Ranch, Chicken Pesto

Went there to pick up and order and the older lady with glasses at drive thru would not let me use the restroom even though it was vacant. I reached out to corporate because she had the biggest attitude and wouldn’t not give me her name. People like this should not be working customer service jobs when they deal with paying customers all day long!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Juice

Customer service very bad. The workers were in the back playing while making people food. Very sad day. I will never go back.

Had a small hiccup with an order and Elmer and Hayleigh were very accommodating and without complaint remade the order to perfection! Great customer service! Thank you!

Atmosphere: 5

Food: 5

Service: 5

This location is constantly forgetting items in your order when going through the drive through and you don't realize it until you have driven away. Also they do not provide a receipt.

Atmosphere: 2

Food: 3

Service: 2

Really good chicken quesadillas and lots of Smoothie options!

Atmosphere: 4

Food: 5

Service: 4

Really good chicken quesadillas and lots of Smoothie options!

Atmosphere: 4

Food: 5

Service: 4

Really good chicken quesadillas and lots of Smoothie options!

A worker here over charged me of $5 somehow , I believe they tipped themselves on my receipt considering I did not get one. Very illegal and will not be tolerated, customer support line “submitted a report” and never got back to me.
Food has been made incorrectly before as well and when I called location to address it was told management would call me back because nobody was around. Never got resolved. Used to be great location RIP, tropical smoothie has the worst customer service I’ve ever seen.

Atmosphere: 1

Food: 3

Service: 1

Don’t come here unless you want to wait half an hour for a smoothie. Absolutely ridiculous