Wendy's

198 S Independence Blvd, Virginia Beach
(757) 499-3171

Recent Reviews

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Treavor Dunn

Can’t go to the bathroom at 8:59 because we open at 9 with attitude. When I get to the bathroom there’s no toilet paper and the water doesn’t work. .

Atmosphere: 1

Food: 3

Service: 1

Tiffany Barton

This was my first time visiting this location and my last! I placed my order through drive thru and drove around to pay and get my food. I was greeted and I paid, then I was handed my drinks with no straws and waited on my food. I always have my kids check their drinks before leaving, just in case the taste is off and it was. The worker finally comes back to the window to hand me my food and I told her the sprite didn’t taste right. She told her manager that was standing there and I’m assuming another employee that was also standing there was the assistant manager and they both tasted it and said it was fine to them! I said well my son and daughter tasted it and it was off. They asked what we wanted to do about it and I said replace the drinks, I didn’t have an attitude, I just wanted a drinks that didn’t taste like carbonated water. I still had the drink carrier in my hands and the manager and the other employee or assistant manager, I’m not sure what his title was, rudely told me he didn’t want the drinks back and I could do whatever with them, he then said if I pulled up he’d fix my drinks and bring them out! The kind employee that took my money, was just as shocked as I was, that he spoke to me like that! I pulled up nevertheless and got out walked in and threw the drinks away in the lobby trash can and waited my my car until he brought my drinks out! Now I worked fast food many years ago and I understand not taking drinks back that customer drunk out of but what is unnecessary and unprofessional is being rude and disrespectful about it! Management at this location should be retrained to treat their customers with more respect!

Atmosphere: 1

Food: 3

Service: 1

Esteban Santillan

Why is there a couple just hugging in the back ? Just everyone standing around like there isn’t customers ? Or mobile orders ? I get the drive thru has no one but the store did . lol see why it’s a low rating

Darian Dunn

Chicken nuggets were very dry :/

Atmosphere: 2

Food: 3

Service: 4

Steven Sadowski

Wow, worst Wendy's i have ever been too. I ordered two over priced meals that were horrible. The frys were over cooked. The hamburgers were straight up sloppy.

Atmosphere: 1

Food: 1

Service: 1

chance johnson

Food was great

Atmosphere: 4

Food: 4

Service: 4

Deena C

Very rude service I have ever experienced before. Shout the total price because the customer didn’t know we had to give her our phone” only to pay by Apple Pay. Keep shout out the total price with saying good manner. Bump the window, show bad rude behavior. Unprofessional and no manner here. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

William Ferguson

Ordered through mobile app. Arrive at restaurant. 3 other cars in line. Still proceed to wait more than 10 minutes for my food after waiting 5 minutes for anyone to even ask about my order at the announcement board. Then my order is completely wrong. Had to ask for my third drink which I wasn’t given and was still missing 3 items out of my order. Will never come here again.

Atmosphere: 1

Food: 1

Service: 1

Charisse mitchell

Too many employees talking and not working cleaning the dining room should be their first priority

Angelia D. Ferguson

My youngest son is hooked on Wendy's now and we have to go about twice a week

Atmosphere: 4

Food: 4

Service: 4

rachel fiskus

Back in the day before I had a driving license I used to ride my bike to this Wendy’s all the time. GN strong

Atmosphere: 3

Food: 5

Service: 5

Ruslan Usachou

Thank you !

Atmosphere: 5

Food: 5

Service: 5

Steven Durham

Came for a quick breakfast food and drink were borh good but the team didn't say a single word to me. Not at the kiosk, not when I got my food. Preety awkward.

Martina Miller

Very, very bad attitude!!

Atmosphere: 1

Food: 4

Service: 1

Marvin Segura

Nope !!

Atmosphere: 1

Food: 1

Service: 1

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