They charged my card twice, waiting to hear back about a refund, don’t understand why this location is all over the place was asked to swipe card again even though I showed them it already charged my card.
Food: 3
Christopher Hudson
Would not accept coupons on website.The store also opened 5 min
Service: 1
Jamal Thues
Worst place ever, terrible customer service and the server was rude after messing up my
Atmosphere: 1
Food: 1
Service: 1
Kevin Foster
Just tried to order a sub by phone and nobody there spoke ANY English…
Colette Murray
The owner and staff are awesome on First Colonial Zeros
Food: 5
Service: 5
OldManJM on Youtube
Food was fantastic same as it was 35 years ago. When I first came to this local restaurant chain period the service also really good. The one guy work in the place, it was very personable, I'm wanting to please.
Atmosphere: 5
Food: 5
Service: 5
Lydia Heath
Love the food when they actually get it right, I order from here all the time and they only get my order right pretty much 4/10 times. It’s not complicated either just roast beef cheese and mayo. And when ever I try and call back to see if they can fix it the phone is out of service, so either the employees are pulling the phone off the hook so they don’t have to answer calls, or they loose power whenever the mess up an order. Very unhappy
Atmosphere: 3
Food: 4
Service: 2
OldManJM
Food was fantastic same as it was 35 years ago. When I first came to this local restaurant chain period the service also really good. The one guy work in the place, it was very personable, I'm wanting to please.
Ryan Heiss
Wish their arcade machines were free play, but otherwise a perfect experience!Got the tuna and cheese, and it was better than expected!
We got the Grinder. It was awesome, hot, meaty, and tasty.The service was good; the gentleman behind the counter was pleasant and informative.The atmosphere was pleasant and the building was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grinder Sub Meal
Denise Saunders
Best Philly cheese steak I've had. The bread they use is awesome.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Moni Jo
I got a mean for $16.16 today haven't been to Zeros in years and they gave me a big brown bag for this amount of fries ? ?Kid-friendliness: One person working he was friendly.Parking: Front and back parking.
Lauren Jolin
We ordered 2 subs last night before closing. Upon getting home, they had none of the toppings we ordered and paid extra for. Since they were closed, I called today. The manager was extremely rude and told us because we didn’t bring them back last night ( they were closed), there was nothing he would do for me. I explained we ate the subs since there’s no sense on wasting food, but we didn’t get what we ordered and paid extra for. He stated we shouldn’t have ate them and we should have brought them back today then. I’m so confused. So we shouldn’t have eaten dinner last night over a few missing sub toppings? That makes no sense! I would just like a refund for what we paid for and didn’t get. The fact the manager was so disgustingly rude and kept hanging up on me. AVOID THIS PLACE! This manager should be ashamed of himself.*Editing due to restaurant response. There was no miscommunication. Manager, Gustavo, only reached out via email once I contacted corporate. Corp apologized for his behavior and told him to reach out to me. He only offered to make it right after he was forced to.
Lauren B.
We ordered 2 subs last night before closing. Upon getting home, they had none of the toppings we ordered and paid extra for. Since they were closed, I called today. The manager was extremely rude and told us because we didn't bring them back last night (they were closed), there was nothing he would do for me. I explained we ate the subs since there's no sense on wasting food, but we didn't get what we ordered and paid extra for. He stated we shouldn't have ate them and we should have brought them back today then. I'm so confused. So we shouldn't have eaten dinner last night over a few missing sub toppings? That makes no sense! I would just like a refund for what we paid for and didn't get. The fact the manager was so disgustingly rude and kept hanging up on me. AVOID THIS PLACE! This manager should be ashamed of himself. Will update when/if they actually make this right.
Got a grinder sub and it is delicious.
Atmosphere: 4
Food: 5
Service: 5
They charged my card twice, waiting to hear back about a refund, don’t understand why this location is all over the place was asked to swipe card again even though I showed them it already charged my card.
Food: 3
Would not accept coupons on website.The store also opened 5 min
Service: 1
Worst place ever, terrible customer service and the server was rude after messing up my
Atmosphere: 1
Food: 1
Service: 1
Just tried to order a sub by phone and nobody there spoke ANY English…
The owner and staff are awesome on First Colonial Zeros
Food: 5
Service: 5
Food was fantastic same as it was 35 years ago. When I first came to this local restaurant chain period the service also really good. The one guy work in the place, it was very personable, I'm wanting to please.
Atmosphere: 5
Food: 5
Service: 5
Love the food when they actually get it right, I order from here all the time and they only get my order right pretty much 4/10 times. It’s not complicated either just roast beef cheese and mayo. And when ever I try and call back to see if they can fix it the phone is out of service, so either the employees are pulling the phone off the hook so they don’t have to answer calls, or they loose power whenever the mess up an order. Very unhappy
Atmosphere: 3
Food: 4
Service: 2
Food was fantastic same as it was 35 years ago. When I first came to this local restaurant chain period the service also really good. The one guy work in the place, it was very personable, I'm wanting to please.
Wish their arcade machines were free play, but otherwise a perfect experience!Got the tuna and cheese, and it was better than expected!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
We got the Grinder. It was awesome, hot, meaty, and tasty.The service was good; the gentleman behind the counter was pleasant and informative.The atmosphere was pleasant and the building was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grinder Sub Meal
Best Philly cheese steak I've had. The bread they use is awesome.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheesesteak
I got a mean for $16.16 today haven't been to Zeros in years and they gave me a big brown bag for this amount of fries ? ?Kid-friendliness: One person working he was friendly.Parking: Front and back parking.
We ordered 2 subs last night before closing. Upon getting home, they had none of the toppings we ordered and paid extra for. Since they were closed, I called today. The manager was extremely rude and told us because we didn’t bring them back last night ( they were closed), there was nothing he would do for me. I explained we ate the subs since there’s no sense on wasting food, but we didn’t get what we ordered and paid extra for. He stated we shouldn’t have ate them and we should have brought them back today then. I’m so confused. So we shouldn’t have eaten dinner last night over a few missing sub toppings? That makes no sense! I would just like a refund for what we paid for and didn’t get. The fact the manager was so disgustingly rude and kept hanging up on me. AVOID THIS PLACE! This manager should be ashamed of himself.*Editing due to restaurant response. There was no miscommunication. Manager, Gustavo, only reached out via email once I contacted corporate. Corp apologized for his behavior and told him to reach out to me. He only offered to make it right after he was forced to.
We ordered 2 subs last night before closing. Upon getting home, they had none of the toppings we ordered and paid extra for. Since they were closed, I called today. The manager was extremely rude and told us because we didn't bring them back last night (they were closed), there was nothing he would do for me. I explained we ate the subs since there's no sense on wasting food, but we didn't get what we ordered and paid extra for. He stated we shouldn't have ate them and we should have brought them back today then. I'm so confused. So we shouldn't have eaten dinner last night over a few missing sub toppings? That makes no sense! I would just like a refund for what we paid for and didn't get. The fact the manager was so disgustingly rude and kept hanging up on me. AVOID THIS PLACE! This manager should be ashamed of himself. Will update when/if they actually make this right.