McDonald's

Name: McDonald's
Address: 432 14th St, West Point, Virginia, 23181, US
Telephone: (804) 597-1075
Price range: $
Rating: 2.1

$ • Fast Food, Burgers, Coffee Shops

Hours:
432 14th St, West Point
(804) 597-1075

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About McDonald's

McDonald's is a fast-food restaurant that has received mixed reviews from customers. While the food is generally considered good, the customer service and overall experience can be hit or miss.

One recurring issue is the inconsistency in order accuracy and speed. Some customers report that their orders are frequently incorrect or incomplete, with items missing or delivered at different times. This can be frustrating, especially when the restaurant is busy.

However, there is one employee who stands out as exceptional. A slightly older lady is described as "wonderful" and providing great service. Customers hope that this employee remains at the location, as their departure could potentially lead to the restaurant's downfall.

The restaurant's accessibility for wheelchair users is reported to be "ok," suggesting that there may be room for improvement in this area.

Overall, the reviews suggest that the quality of the McDonald's experience can vary greatly depending on the staff on duty. While the food may be satisfactory, the customer service and attention to detail can make or break the visit. Customers seem to hope for more consistency and a higher level of service from the entire team.