McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
432 14th St, West Point
(804) 597-1075
About McDonald's
Customers' Favorites
Mcflurry with M&M's Candies
Mcflurry with Oreo Cookies
Quarter Pounder Hamburger
Strawberry & Crème Pie
Crispy Chicken Sandwich
McDonald's Big Mac
Double Cheeseburger
World Famous Fries
Chicken Mcnuggets
Sausage Mcmuffin
McDonald's Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
People in West Point Also Viewed
Subway
Sandwich Shop, Fast Food
Pizza Hut
Pizza, Chicken Wings, Fast Food
Burger King
Burgers, Fast Food
McDonald's is a well-known fast-food restaurant that offers a mix of experiences for customers. The food is generally considered satisfactory, but the customer service and overall experience can vary.
One recurring issue is the inconsistency in order accuracy and speed. Some customers report that their orders are frequently incorrect or incomplete, with items missing or delivered at different times. However, the restaurant has one employee who stands out as exceptional, described by customers as "wonderful" and providing great service.
The restaurant's accessibility for wheelchair users is reported to be "ok," suggesting room for improvement in this area. Customers also note that the shake machine is often broken, and the process of ordering and being served can be time-consuming, especially when compared to the drive-through.
Despite these challenges, the restaurant remains a popular choice for families, with a kid-friendly menu and a generally fast and friendly service, even if the attention to detail can sometimes be lacking. Overall, the McDonald's experience seems to depend on the specific staff on duty and the customer's expectations.