Chipotle Mexican Grill

6230 Rolling Rd, West Springfield
(703) 866-7896

Recent Reviews

Jenna Duong

Used to be good but idk what happened. My rice was HARD and the chicken was EXTREMELY SALTY!!!!

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: Bowl

Matthew Morales

Food was really

Atmosphere: 4

Food: 1

Service: 4

Madina Sultani

If the Google option had a 0 I would rate that. I ordered from Ubereats and though the driver was great, the food wasn’t. Everything was salty from the chicken to the veggies. I would have rather ate a palm of salt and shoved it down my throat and called it a meal than to ever eat at Chipotle ever again. Chipotle really fell off.

Atmosphere: 1

Food: 1

Service: 1

Charles Tse

Terrible Chipotle location and manager. I highly recommend AGAINST going to this location. Third time ordering online in their app. Went to pick up my food and patiently waited for them to ask me for my food. After 15 minutes and letting seven people waiting behind me get their orders and having me have to interrupt and curse for them to help me, they finally give me my order that was waiting on the shelf. Completely unprofessional and rude. Manager needs to take some courses on hiring competent employees. Absolutely ridiculous!

Atmosphere: 1

Food: 3

Service: 1

Mariana van Waesberghe

Worst Chipotle in the area. The place looks dirty and dark. We ordered a steak bowl, and they charged me extra for cheese and guacamole just because. Everywhere else, this is included for the bowl. Stay away!

Atmosphere: 1

Service: 1

Alex G.

Small portion for what I'm used to, way too rushed staff, and oddly not very good... Something about the guacamole here seems worse than I'm used to, my salad was definitely smaller and messier than I was expecting. Seemed like the server was throwing it together too fast and it came out pretty disappointing.

Bobby Lim

Taste like salt. No other taste but just salt. I trash everything….

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Chips, Bowl

Alicia ascencio

It is very expensive $20 per

Atmosphere: 4

Food: 4

Service: 4

Ali Boostan

Asked for a little more chicken and ignored me

Shelley K.

The salad I order had little lettuce and was terrible, over whelming bad guacamole and little vegetable

Esteban Q.

Compared to the other locations, this place is consistently good. No complaints from me!

L. Z.

Check out their fruit bowl in kiddie meal- when asked to return the manager insisted this was a fruit bowl! Run from this disgrace! Never going back!

DAN FAGARAS

I don’t know if it’s just this location or Chipotle new policy but I only got half of all ingredients in my

Food: 1

Raphael Loquellano

Felt like staff didn’t want to work past 10pm. I went in 10:15 so maybe I was asking for it. I understand preclosing procedures as I’ve worked in service industry for 15 years but there are better ways to do things than mopping/sweeping around patrons while dining. Regardless, I won’t be back. It felt belittling, the whole experience. These young guys have great potential, just need better leadership.

Atmosphere: 3

Food: 5

Service: 3

Cam Hemmerdinger

Always filthy in here. Its a foodborne illness outbreak waiting to happen. Stay away.I emailed the message below to management weeks ago,. No response."This Chipotle location is always so dirty. I couldn't even sit down because every unoccupied table was smeared with food and/or leftover trash. AND the garbage was overflowing from every single trash can in the restaurant.It's a really bad look for Chipotle. I'm also concerned because if the dining area is so dirty then the kitchen and food-prep areas must be equally unsanitary. Considering your track record of foodborne illnesses, I am very surprised that Chipotle still isn't taking cleanliness and food-safety seriously."

Atmosphere: 1

Food: 2

Service: 1

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