Starbucks Coffee Company
$ • Coffee Shops
Hours:
8408-A Old Keene Mill Rd, West Springfield
(703) 866-9273
About Starbucks
Customers' Favorites
Starbucks Reviews
I have been coming to this location every day, for the last 6 years! I absolutely ADORE the baristas! They always go above and beyond, and they treat my kids like family!
I went there tonight with a flyer of a missing girl #findjholie and not only did they let me put it on their board, front and center, they offered their sincere concern!
Thank you, Starbucks! You set the bar for all other Starbucks’!
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 7PM |
Starbucks Coffee Company in Burke offers a mixed experience for its customers. Many praise the cleanliness and organization of the store, appreciating the calm and welcoming environment. The employees are noted for being polite and professional, reflecting a sense of pride in their work. Customers have also observed that the equipment appears modern and well-maintained, contributing to the quality of service. A notable feature is the display of the district manager’s business card, which adds a level of transparency.
However, some reviews highlight concerns about the atmosphere and layout. The new store design has been criticized for being less inviting, with limited indoor seating that is not comfortable for long stays or working on laptops. Instead, it feels more like a grab-and-go location rather than a space for relaxation.
While the service is generally speedy for online orders, there are occasional issues with drink accuracy and customer acknowledgment, particularly for regulars. Despite these drawbacks, many customers express their intention to return, valuing the friendly staff and the quality of drinks, such as the consistently well-made beverages enjoyed by busy students.