Panera Bread
$ • Cafe, Salad, Soup
Hours:
6230 Rolling Rd Suite V, West Springfield
(703) 644-2259
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A good meeting place to catch up with friends...
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
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Panera Bread offers delicious food in a happy atmosphere, with some minor issues. The service is average, and it can be challenging to find a table due to people occupying them for long periods without eating. Despite some past uncomfortable encounters with staff, the current team seems to be doing a better job. Customers enjoy the custom salads, herbal tea, and cookies, as well as the relaxing outdoor patio. The Drink Club is a popular option for coffee, tea, and cold drinks. While the fireplace is no longer lit, the overall experience at this Panera location has improved over the years.
Recently, a customer praised the assistant manager, Sana, for her exceptional service after a mix-up with a rapid pick-up order. She handled the situation with professionalism and kindness, quickly remaking the order and offering complimentary drinks and a cookie. Regulars appreciate the convenience of grabbing breakfast on the way to work, especially due to the nearby I-66 highway. However, some customers noted minor details, such as missing caramel in their iced caramel lattes, which affected their experience. Overall, the team at this Panera location is dedicated to providing good service and a pleasant dining experience.