Tried to order online for delivery. After AN HOUR and a notification that the driver had left we got a notification that the order was canceled. Called the store, was told we were out of the 5 mile radius that they have for delivery. If you look it up, we’re 4.6 miles. Asked if they could transfer it to another store, he rudely told us no because he had too many pizzas to make to deal with that. Then asked if we could come pick up the order, was told it would take ANOTHER HOUR. And we’ve gotten delivery from this location before, so please make it make sense.
Service: 1
Bug
Adan really is the MVP of this place, we came in and he was the only one working. He was taking orders, making the pizzas, and handing out orders. Orders were taking longer than expected, but we still got our food in a timely order considering. I hope that Adan is doing well and you're awesome man.
Atmosphere: 5
Food: 5
Service: 5
Kelneshia Shackleford
Asked for a Pepperoni and pineapple and didn't get no Pepperoni's on it. Instead of standing around and talking pay more attention to what the customers order. Nice guy's but they need to pay attention
Atmosphere: 3
Food: 1
Service: 3
Johnny Alvarez
Fast and good. Just wish they would have offered plates and plastic ware... Other than that great place.
Atmosphere: 5
Food: 5
Service: 4
Christopher Susalka
Ordered pizza at 9:50pm - 2 pizzas and bread bites. 11:10pm and still no food. Tried calling - stayed on hold for a min and disconnected. Give me a break folks. Not that hard to make pizzas and deliver them… smh Or at least call me and tell me you can’t do it so I can call someone else and get food for our group.
Service: 1
Emily
Ordered 3 pizzas last night - delicious pizza and excellent customer service. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Michael Ferguson
Ive ordered from here 3 times now and every time its always something. 2 of the times the delivery driver calls out so they cancel my order. I doubt anything from here is good, wouldn't know, Ive never recieved it.
Atmosphere: 1
Food: 1
Service: 1
Jamy Brown
“Billy Turns Ordinary Pizza into Art”
The Domino’s inside the Walmart Supercenter in Williamsburg is on another level, thanks to Billy. Every time he makes my pizza, it’s perfect—like it’s crafted with real artistry, not just cooked. He’s not just a pizza guy; he’s an artist who knows exactly how to balance cheese, bake it just right, and turn it into pure magic. Every bite feels heavenly and gives you ultimate satisfaction. If Billy’s making it, you’re in for the best Domino’s experience ever.
Atmosphere: 5
Food: 5
Service: 5
Pat McGroin
Awful pizza and no customer service. I tried calling several times just to listen to ads and music then the call ends. The pizza was terrible. I've never had this experience at a Dominos, won't be ordering here again!
Edit: the Parm bites were fine!
Food: 2
Service: 1
Andrew Collins
This place sucks. Plain and simple. First and last time. Not a single big food chain puts love into what they are doing. Yall should be ashamed.
Delivery is horrible. People are rude . Won't answer the phone for delivery unless you call ten times in a row. The Delivery driver was the only one who was nice but brought the wrong pizza I don't think it was his fault the ticket was right the pizza was wrong.
Atmosphere: 1
Food: 3
Service: 1
Marcus Ferrara
It took an hour for three pizzas. The people didn’t use gloves to make the pizzas after touching everything else in the area. Stay away from this place!
Atmosphere: 1
Food: 1
Service: 1
G S
Worst experience at any food place. 2 people making the food seemed to be doing their job but the other 2 were clueless. Was told 8 minutes and waited over 45 minutes to not even get my food. Canceled my order and can’t even get a refund right away. No apologies from anyone. Other customers that had checked in had pizzas sitting for half an hour before they were handed out. Likely my last dominos experience
Atmosphere: 1
Service: 1
Fred And Sue Link
Two weeks in a row I've tried to order online. Both times my order was cancelled.I tried calling the store, but no one would pick up the phone.
Michael Hunt
Hot garbage. Normally Domino's has a very robust sauce. It's like the forgot to put that on my pizza. Toppings were placed horribly for a ham and sausage as well. Also it would be nice if the delivery lid wasn't smashed on the pizza.
Tried to order online for delivery. After AN HOUR and a notification that the driver had left we got a notification that the order was canceled. Called the store, was told we were out of the 5 mile radius that they have for delivery. If you look it up, we’re 4.6 miles. Asked if they could transfer it to another store, he rudely told us no because he had too many pizzas to make to deal with that. Then asked if we could come pick up the order, was told it would take ANOTHER HOUR. And we’ve gotten delivery from this location before, so please make it make sense.
Service: 1
Adan really is the MVP of this place, we came in and he was the only one working. He was taking orders, making the pizzas, and handing out orders. Orders were taking longer than expected, but we still got our food in a timely order considering. I hope that Adan is doing well and you're awesome man.
Atmosphere: 5
Food: 5
Service: 5
Asked for a Pepperoni and pineapple and didn't get no Pepperoni's on it. Instead of standing around and talking pay more attention to what the customers order. Nice guy's but they need to pay attention
Atmosphere: 3
Food: 1
Service: 3
Fast and good. Just wish they would have offered plates and plastic ware... Other than that great place.
Atmosphere: 5
Food: 5
Service: 4
Ordered pizza at 9:50pm - 2 pizzas and bread bites.
11:10pm and still no food.
Tried calling - stayed on hold for a min and disconnected.
Give me a break folks. Not that hard to make pizzas and deliver them… smh
Or at least call me and tell me you can’t do it so I can call someone else and get food for our group.
Service: 1
Ordered 3 pizzas last night - delicious pizza and excellent customer service. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Ive ordered from here 3 times now and every time its always something. 2 of the times the delivery driver calls out so they cancel my order. I doubt anything from here is good, wouldn't know, Ive never recieved it.
Atmosphere: 1
Food: 1
Service: 1
“Billy Turns Ordinary Pizza into Art”
The Domino’s inside the Walmart Supercenter in Williamsburg is on another level, thanks to Billy. Every time he makes my pizza, it’s perfect—like it’s crafted with real artistry, not just cooked. He’s not just a pizza guy; he’s an artist who knows exactly how to balance cheese, bake it just right, and turn it into pure magic. Every bite feels heavenly and gives you ultimate satisfaction. If Billy’s making it, you’re in for the best Domino’s experience ever.
Atmosphere: 5
Food: 5
Service: 5
Awful pizza and no customer service. I tried calling several times just to listen to ads and music then the call ends. The pizza was terrible. I've never had this experience at a Dominos, won't be ordering here again!
Edit: the Parm bites were fine!
Food: 2
Service: 1
This place sucks. Plain and simple. First and last time. Not a single big food chain puts love into what they are doing. Yall should be ashamed.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Delivery is horrible. People are rude . Won't answer the phone for delivery unless you call ten times in a row. The Delivery driver was the only one who was nice but brought the wrong pizza I don't think it was his fault the ticket was right the pizza was wrong.
Atmosphere: 1
Food: 3
Service: 1
It took an hour for three pizzas. The people didn’t use gloves to make the pizzas after touching everything else in the area. Stay away from this place!
Atmosphere: 1
Food: 1
Service: 1
Worst experience at any food place. 2 people making the food seemed to be doing their job but the other 2 were clueless. Was told 8 minutes and waited over 45 minutes to not even get my food. Canceled my order and can’t even get a refund right away. No apologies from anyone. Other customers that had checked in had pizzas sitting for half an hour before they were handed out. Likely my last dominos experience
Atmosphere: 1
Service: 1
Two weeks in a row I've tried to order online. Both times my order was cancelled.I tried calling the store, but no one would pick up the phone.
Hot garbage. Normally Domino's has a very robust sauce. It's like the forgot to put that on my pizza. Toppings were placed horribly for a ham and sausage as well. Also it would be nice if the delivery lid wasn't smashed on the pizza.
Food: 1
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