They advertise order ahead on the app so I placed the order for 12:30 pm and pick up option inside to avoid drive thru. Arrived at 12:35, inside was closed and only drive thru was open. Drive thru had 2 other cars. It took 15 mins was wait and then when reached the window the food wasn't even ready at 12:52 pm. So what good are the choices for ordering head, and picking up inside to skip drive thru? Their drive thru has always been slow. Food is very good though.
Atmosphere: 2
Food: 4
Service: 1
Donald Gansberger
One of the slowest and least attentive Hardee's I've been to. No sense of urgency; watched my food sit under the light for over ten minutes while someone went to apparently learn how to grow potatoes to make the French fries.
Pretty sure my car would have ran out of gas if I went through the drive through. Watched two people walk in, wait in line, and then leave because no one bothered to help.
Person who took my order had the personality of a dead moth. There was one guy (I think the shift manager) who was nice, attentive and polite. No one else seemed like they were interested in working.
Will never be eating here again, even though I drive through Williamsburg all the time.
Atmosphere: 2
Food: 3
Service: 1
Susan “Coffeebeachcats”
Slow. Can't speak clearly. Took 25 minutes. Biscuit bottom burnt. Sucked. Will never stop there again.
Atmosphere: 1
Food: 1
Service: 1
David W.
Fire the staff and hire someone that can do 2 things at the same time...
Atmosphere: 3
Food: 3
Service: 1
Jane Boggess
Very nice customer service.
Atmosphere: 5
Food: 5
Service: 5
DMD KJD
Can't call fast food restaurants fast food anymore.... nothing fast about it...
Atmosphere: 2
Food: 3
Service: 1
Kool Aid
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Angie Minter
This was the worst experience we’ve ever had at a Hardee’s. It took 15 minutes to get a Frisco breakfast sandwich and pork chop and gravy biscuit. There was a woman in the kitchen yelling about every order that came back. She was yelling so loudly, everyone could hear every word she said and many people in the lobby were talking about her poor treatment of her coworkers. When we finally got our food, we were missing hash browns. My Frisco sandwich sat on a tray most of the time we were waiting without heat. Subsequently, my food was luke warm. The restaurant needed a good deep cleaning. We will not be back. Ever.
Atmosphere: 1
Food: 2
Service: 1
Jason DiCarlo
Arrived at 830 pm on a Friday night and the lobby was closed because they had just mopped it, signs on the door said lobby closed at 10pm
Service: 1
Russell Mahone
Went to day 8 28 25 8 30am ther close again went to chick-fil-a for breakfast 😋
Service was excellent juan treated us great it was my first time eating hardees i will definitely be back
Atmosphere: 5
Food: 5
Service: 5
John Leach
Rosa is great!
Tessa
Very quick, the food was wonderful, drive through was perfect. A great start to the morning.
Cynthia Jefferson
Excellent
Serving Tea Circa 2003
I never get Hardee’s and this location just reminded me why. No hi, hello, I’ll be right w you as I stood there and then a “what can I get you?” Zero for customer service. Most sandwiches seem to be pre wrapped and sitting in the window; my breakfast sandwich was barely warm and old tasting. Just a waste of time and money.
They advertise order ahead on the app so I placed the order for 12:30 pm and pick up option inside to avoid drive thru. Arrived at 12:35, inside was closed and only drive thru was open. Drive thru had 2 other cars. It took 15 mins was wait and then when reached the window the food wasn't even ready at 12:52 pm.
So what good are the choices for ordering head, and picking up inside to skip drive thru?
Their drive thru has always been slow.
Food is very good though.
Atmosphere: 2
Food: 4
Service: 1
One of the slowest and least attentive Hardee's I've been to. No sense of urgency; watched my food sit under the light for over ten minutes while someone went to apparently learn how to grow potatoes to make the French fries.
Pretty sure my car would have ran out of gas if I went through the drive through. Watched two people walk in, wait in line, and then leave because no one bothered to help.
Person who took my order had the personality of a dead moth. There was one guy (I think the shift manager) who was nice, attentive and polite. No one else seemed like they were interested in working.
Will never be eating here again, even though I drive through Williamsburg all the time.
Atmosphere: 2
Food: 3
Service: 1
Slow. Can't speak clearly. Took 25 minutes. Biscuit bottom burnt. Sucked. Will never stop there again.
Atmosphere: 1
Food: 1
Service: 1
Fire the staff and hire someone that can do 2 things at the same time...
Atmosphere: 3
Food: 3
Service: 1
Very nice customer service.
Atmosphere: 5
Food: 5
Service: 5
Can't call fast food restaurants fast food anymore.... nothing fast about it...
Atmosphere: 2
Food: 3
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience we’ve ever had at a Hardee’s. It took 15 minutes to get a Frisco breakfast sandwich and pork chop and gravy biscuit. There was a woman in the kitchen yelling about every order that came back. She was yelling so loudly, everyone could hear every word she said and many people in the lobby were talking about her poor treatment of her coworkers. When we finally got our food, we were missing hash browns. My Frisco sandwich sat on a tray most of the time we were waiting without heat. Subsequently, my food was luke warm. The restaurant needed a good deep cleaning. We will not be back. Ever.
Atmosphere: 1
Food: 2
Service: 1
Arrived at 830 pm on a Friday night and the lobby was closed because they had just mopped it, signs on the door said lobby closed at 10pm
Service: 1
Went to day 8 28 25 8 30am ther close again went to chick-fil-a for breakfast 😋
Restaurantji Recommends
Service was excellent juan treated us great it was my first time eating hardees i will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Rosa is great!
Very quick, the food was wonderful, drive through was perfect. A great start to the morning.
Excellent
I never get Hardee’s and this location just reminded me why. No hi, hello, I’ll be right w you as I stood there and then a “what can I get you?” Zero for customer service. Most sandwiches seem to be pre wrapped and sitting in the window; my breakfast sandwich was barely warm and old tasting. Just a waste of time and money.
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