I bring my daughter as an after school treat about once or twice a month and we have never had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
Yadie Ramos
I do not like surveys nor write reviews but I definitely have to because it well deserved. I have visited this McDonald's before through the drive thru. About a year ago I went in to purchase something, but I don't remember my day looking as positive as yesterday around 4:30 to 5pm. I took my grandchildren because they wanted to eat and play if they had a playground. I wasn't familiar with the ordering kiosks, or the process after ordering. I did it as I could, with the help of my 2 grandchildren, ages 8 and 9. We sat down at the table and a few minutes later I went to the counter because I didn't know if I had done the purchase process correctly. As I got closer I noticed a very excited customer running in, as she walked to the counter she was being loud and rude to one of the employees. I will tell you that the employee remained calm, looked at her without any gesture, kept her head up high, treated this customer with great kindness and respect to the point where the customer closed her mouth in shame, took her food, turned around and left, not receiving the response she expected. She thought the employee was going to argue back but sadly for herself, she argued alone. After the customer left, I approached the employee and told her that I congratulated her for how she handled the situation, that she shouldn’t let anything or anyone take away her peace and she responded very calmly “I put myself in her shoes and I understand her but I wasn’t the one who served her, in order to understand her more and serve her better, I tried” and yes she did! wow! I am definitely not used to seeing or hearing a McDonald’s employee be so professional. Without belittling others. She then patiently and kindly guided me through the checkout process to make it easier for me next time, brought me drinks and then food for my grandchildren and I to the table, extremely organized and freshly made. She was respectful and had a smile on her face the whole time. My grandchildren definitely felt safe and I was very happy with the experience at that place. The name of the employee who served me is Tanidra. Beautiful lady. I don't know if she is the manager or the cashier but the way she treated us was so nice that I forgot I was in a fast food restaurant. I am extremely grateful for the way she served us and treated us, she made us feel very special. I am going through very difficult times in my life with my dad's health among many other things and I needed the peace and respect I received by her. For many that might not mean anything but for me it did, because it felt like a breath of fresh air in the midst of an overwhelming year. I had never been treated like that in one of these restaurants. The staff that day was definitely very cheerful. I loved the atmosphere. We didn't want to leave. My grandchildren want to come back soon even though there is no playground 😄, they had fun and all thanks to Tanidra and her lovely team. We took a couple of photos & one of them was with my grandchildren, but I'll only share mine for safety reasons. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Filet-O-Fish, Oatmeal Raisin Cookie, French Fries, Double Cheeseburger, Big Mac, Pancake, Cheeseburger, Bacon Egg and Cheese Sandwich, Strawberry & Crème Pie
Raykmiel Porter
I'm not from this state , I got 2 big breakfast and an additional 2 hash-brown . i wanted to sub the sausage for something else . But only thing the black woman with dreads said only hash-brown . And then i asked for sauce and she said we charge for sauce . At that point i said ok. And she made fun at me and out-loud was gossiping about me and laughing. worst service but the food was good.
Atmosphere: 5
Food: 5
Service: 1
Jeff S
Order was okay, and incorrect.
Dane Adkisson
These people have no clue what they're doing
Atmosphere: 3
Food: 2
Service: 1
lawrence aycock
My kids love there chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, French Fries
Sidai Max
I've stopped ordering fries from this location. They always seems to be soggy and like want at best
Food: 3
Service: 4
Lady Boo
It was one of the restaurant I ever been to...
Atmosphere: 5
Food: 5
Service: 5
Paul (DngrBrthr)
Watched and listened to all the employees yell at each other because another one apparently was worse and had walked off to Harris teeter.
It was ok, as good as a McDonalds can be. But customer service was great.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets, French Fries
Lee Deskins
I was actually surprised at how easy and painless it was to order from my phone and go in and eat at the restaurant. When you get there you enter you table number and they bring the food to your table. Nice.
Burger small and dry.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheeseburger
I bring my daughter as an after school treat about once or twice a month and we have never had a bad experience.
Atmosphere: 5
Food: 5
Service: 5
I do not like surveys nor write reviews but I definitely have to because it well deserved. I have visited this McDonald's before through the drive thru. About a year ago I went in to purchase something, but I don't remember my day looking as positive as yesterday around 4:30 to 5pm. I took my grandchildren because they wanted to eat and play if they had a playground. I wasn't familiar with the ordering kiosks, or the process after ordering. I did it as I could, with the help of my 2 grandchildren, ages 8 and 9. We sat down at the table and a few minutes later I went to the counter because I didn't know if I had done the purchase process correctly. As I got closer I noticed a very excited customer running in, as she walked to the counter she was being loud and rude to one of the employees. I will tell you that the employee remained calm, looked at her without any gesture, kept her head up high, treated this customer with great kindness and respect to the point where the customer closed her mouth in shame, took her food, turned around and left, not receiving the response she expected. She thought the employee was going to argue back but sadly for herself, she argued alone. After the customer left, I approached the employee and told her that I congratulated her for how she handled the situation, that she shouldn’t let anything or anyone take away her peace and she responded very calmly “I put myself in her shoes and I understand her but I wasn’t the one who served her, in order to understand her more and serve her better, I tried” and yes she did! wow! I am definitely not used to seeing or hearing a McDonald’s employee be so professional. Without belittling others. She then patiently and kindly guided me through the checkout process to make it easier for me next time, brought me drinks and then food for my grandchildren and I to the table, extremely organized and freshly made. She was respectful and had a smile on her face the whole time. My grandchildren definitely felt safe and I was very happy with the experience at that place. The name of the employee who served me is Tanidra. Beautiful lady. I don't know if she is the manager or the cashier but the way she treated us was so nice that I forgot I was in a fast food restaurant. I am extremely grateful for the way she served us and treated us, she made us feel very special. I am going through very difficult times in my life with my dad's health among many other things and I needed the peace and respect I received by her. For many that might not mean anything but for me it did, because it felt like a breath of fresh air in the midst of an overwhelming year. I had never been treated like that in one of these restaurants. The staff that day was definitely very cheerful. I loved the atmosphere. We didn't want to leave. My grandchildren want to come back soon even though there is no playground 😄, they had fun and all thanks to Tanidra and her lovely team. We took a couple of photos & one of them was with my grandchildren, but I'll only share mine for safety reasons. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Filet-O-Fish, Oatmeal Raisin Cookie, French Fries, Double Cheeseburger, Big Mac, Pancake, Cheeseburger, Bacon Egg and Cheese Sandwich, Strawberry & Crème Pie
I'm not from this state , I got 2 big breakfast and an additional 2 hash-brown . i wanted to sub the sausage for something else . But only thing the black woman with dreads said only hash-brown . And then i asked for sauce and she said we charge for sauce . At that point i said ok. And she made fun at me and out-loud was gossiping about me and laughing. worst service but the food was good.
Atmosphere: 5
Food: 5
Service: 1
Order was okay, and incorrect.
These people have no clue what they're doing
Atmosphere: 3
Food: 2
Service: 1
My kids love there chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, French Fries
I've stopped ordering fries from this location. They always seems to be soggy and like want at best
Food: 3
Service: 4
It was one of the restaurant I ever been to...
Atmosphere: 5
Food: 5
Service: 5
Watched and listened to all the employees yell at each other because another one apparently was worse and had walked off to Harris teeter.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Compared to mickey d
Atmosphere: 4
Food: 4
Service: 5
It was ok, as good as a McDonalds can be. But customer service was great.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets, French Fries
I was actually surprised at how easy and painless it was to order from my phone and go in and eat at the restaurant. When you get there you enter you table number and they bring the food to your table. Nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
Be ready to wait here around 15-20
Atmosphere: 1
Food: 1
Service: 1
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