Moe's Southwest Grill

The breakfast platters are filling and delicious.

I used to be a regular customer of another brand that does the same thing, but I much prefer this place.

Atmosphere: 5

Food: 5

Service: 5

I love the food at Moe's. I just told the preparer I did not want cheese or red meat bc of an allergy (alpha gal)and he immediately took off his gloves and put new ones and made sure all was in order before starting to prepare my food. I was impressed bc restaurants know the protocol but not all are this concientious as this gentleman. He was aware of cross contamination and made sure all was good. Thank you. Definitely going back to eat there. Nothing more assuring than good food prepared the right way.

Atmosphere: 5

Food: 5

Service: 5

Staff is always friendly, food is great.

Atmosphere: 4

Food: 5

Service: 5

The service was prompt.
The food was good and plentiful.
The place was clean.

Atmosphere: 5

Food: 5

Service: 5

Customer service was great but the food was really terrible and bland.

Atmosphere: 5

Food: 1

Service: 5

My family had a great time eating there!

Atmosphere: 5

Food: 5

Service: 5

I eat at Moe’s at least once a week. And I eat at the One all throughout Hampton Road and the Williamsburg location is by far the best the staff is always professional and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Moe’s Southwest Grill was a good stop. The staff seemed a bit tired, but they were still friendly and helpful. I really liked the build-your-own bowl, being able to customize everything is a big plus. My husband got the build-your-own burrito and really enjoyed it too. The food was fresh and tasty. The seating area was clean and had plenty of space. My son just wanted plain rice, and he ate every bite, so that says something! Overall, it was a solid, quick meal and a good experience.

Atmosphere: 5

Food: 5

Service: 5

Great staff and good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

Terrible. Tried to charge me for a water cup, when I pointed out it was illegal they gave in, the manager failed to honor my coupon for a free queso by signing up for the app, despite having signs all around the store advertising the deal. Manager claimed it was a programming error, but the moes website says it is a real coupon. Manager acted horribly to me and other customers, ignoring us for minutes while holding up the line. Food was ok.

Atmosphere: 1

Food: 3

Service: 1

I made a mistake on an order, and when I called to correct it, the staff member who answered the phone was super kind and helpful! They went out of their way to fix my mess up - SO appreciated!!

Atmosphere: 5

Food: 5

Service: 5

Nicest Moe's workers in the nation! Great vibes from every team member. Truly amazing service.

Atmosphere: 4

Food: 5

Service: 5

Fresh ingredients, great service, fast pace, and very open.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

The cashier was phenomenal

Atmosphere: 5

Food: 5

Service: 5