If I could leave zero stars, I absolutely would. The soup was watery, my order was wrong, and the crew was laughing in my face. They have all the qualities of a failing establishment. I was shocked to find out that there was no manager on duty and that the manager doesn't come in until 1 PM. How is it possible for a chain like Panera Bread to not have a manager available at all times? This is likely why this location has only 4.0 stars. It’s so poorly managed that it really doesn't belong in a tourist area; they might as well relocate to Newport News.
Donald Cunnius
Excellent cafe. Service and food great quality . Hanane is very welcoming and customer oriented
Suzanne Larrabee
I ordered chicken vegetable soup. Pitiful soup. Will never go here again.
Lenna Storm
We stop here on the way to the beach in obx. Great quality and portions and Shay’s on time!
David Moribus
25 minutes in an empty restaurant for a to-go order. Kitchen staff just having a good old time, not a care in the world. Avoid.
Daniel Nelligan
Everything i place an online order they screw it up. This time I paid $15.00 and got a half instead of a whole sandwich and sent the wrong one. Never again. I'll order from McDonald's before I order from you
Food: 1
Service: 1
TL Burgess
Today was not the day to be at Panera- they are super short staffed and the drive thru wait was nearly 1 hour — once you enter you are trapped as it’s only one lane that’s enclosed.
에이스포카
The bread is very delicious. There are a lot of customers on weekend mornings. Sandwiches are delicious too.
Atmosphere: 5
Food: 5
Service: 5
Wes McIntyre
Full of soccer kids. Who wastes money buying kids $15 sandwiches. Sean the manager was awesome but the experience was regrettable
If I could give negative stars I would. Absolutely ridiculous. Over an hour wait. No communication.
Atmosphere: 1
Food: 1
Service: 1
Henry Robertson
Went for breakfast this Sunday morning pulled up to the drive thru at 10:59 they told us one second then said there not serving breakfast after 11???? Bad Business!!!!
SkyTeam Flyer
Large order for business meeting. Good was on time and really fresh and delicious. Pricing was reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Asiago Bagel, Variety of Breakfast Sandwiches
Ginny Linton
Ordered through Uber Eats because we 4 are at a resort without transportation. Panera was delivered quickly but totally incomplete. Bag was sealed. No salad dressing that automatically comes with salad. No baguette loaf ordered specifically. Panara offered to give us missing items if we drive over (no transportation-hence Uber Eats).
Food: 1
Service: 1
kirsten ladendorf
Food was incorrect, when questioned I was treated like it was my fault. Then it took so long I couldn’t wait for the correct item. Again made to feel like I was the problem. No apologies NO Return for this unsatisfied customer
Perfect for sandwiches, salads & soups
If I could leave zero stars, I absolutely would. The soup was watery, my order was wrong, and the crew was laughing in my face. They have all the qualities of a failing establishment. I was shocked to find out that there was no manager on duty and that the manager doesn't come in until 1 PM. How is it possible for a chain like Panera Bread to not have a manager available at all times? This is likely why this location has only 4.0 stars. It’s so poorly managed that it really doesn't belong in a tourist area; they might as well relocate to Newport News.
Excellent cafe. Service and food great quality .
Hanane is very welcoming and customer oriented
I ordered chicken vegetable soup. Pitiful soup. Will never go here again.
We stop here on the way to the beach in obx. Great quality and portions and Shay’s on time!
25 minutes in an empty restaurant for a to-go order. Kitchen staff just having a good old time, not a care in the world. Avoid.
Everything i place an online order they screw it up. This time I paid $15.00 and got a half instead of a whole sandwich and sent the wrong one. Never again. I'll order from McDonald's before I order from you
Food: 1
Service: 1
Today was not the day to be at Panera- they are super short staffed and the drive thru wait was nearly 1 hour — once you enter you are trapped as it’s only one lane that’s enclosed.
The bread is very delicious.
There are a lot of customers on weekend mornings.
Sandwiches are delicious too.
Atmosphere: 5
Food: 5
Service: 5
Full of soccer kids. Who wastes money buying kids $15 sandwiches. Sean the manager was awesome but the experience was regrettable
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give negative stars I would. Absolutely ridiculous. Over an hour wait. No communication.
Atmosphere: 1
Food: 1
Service: 1
Went for breakfast this Sunday morning pulled up to the drive thru at 10:59 they told us one second then said there not serving breakfast after 11????
Bad Business!!!!
Large order for business meeting. Good was on time and really fresh and delicious. Pricing was reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Asiago Bagel, Variety of Breakfast Sandwiches
Ordered through Uber Eats because we 4 are at a resort without transportation. Panera was delivered quickly but totally incomplete. Bag was sealed. No salad dressing that automatically comes with salad. No baguette loaf ordered specifically. Panara offered to give us missing items if we drive over (no transportation-hence Uber Eats).
Food: 1
Service: 1
Food was incorrect, when questioned I was treated like it was my fault. Then it took so long I couldn’t wait for the correct item. Again made to feel like I was the problem.
No apologies NO Return for this unsatisfied customer
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Toasted Garden Caprese
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