Panera Bread

6399 Richmond Rd Ste 100, Williamsburg
(757) 345-7222

Recent Reviews

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Daniel Nelligan

Everything i place an online order they screw it up. This time I paid $15.00 and got a half instead of a whole sandwich and sent the wrong one. Never again. I'll order from McDonald's before I order from you

Food: 1

Service: 1

TL Burgess

Today was not the day to be at Panera- they are super short staffed and the drive thru wait was nearly 1 hour — once you enter you are trapped as it’s only one lane that’s enclosed.

에이스포카

The bread is very delicious.
There are a lot of customers on weekend mornings.
Sandwiches are delicious too.

Atmosphere: 5

Food: 5

Service: 5

Wes McIntyre

Full of soccer kids. Who wastes money buying kids $15 sandwiches. Sean the manager was awesome but the experience was regrettable

Atmosphere: 1

Food: 1

Service: 1

Jamie R Smith

If I could give negative stars I would. Absolutely ridiculous. Over an hour wait. No communication.

Atmosphere: 1

Food: 1

Service: 1

Henry Robertson

Went for breakfast this Sunday morning pulled up to the drive thru at 10:59 they told us one second then said there not serving breakfast after 11????
Bad Business!!!!

SkyTeam Flyer

Large order for business meeting. Good was on time and really fresh and delicious. Pricing was reasonable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll, Asiago Bagel, Variety of Breakfast Sandwiches

Ginny Linton

Ordered through Uber Eats because we 4 are at a resort without transportation. Panera was delivered quickly but totally incomplete. Bag was sealed. No salad dressing that automatically comes with salad. No baguette loaf ordered specifically. Panara offered to give us missing items if we drive over (no transportation-hence Uber Eats).

Food: 1

Service: 1

kirsten ladendorf

Food was incorrect, when questioned I was treated like it was my fault. Then it took so long I couldn’t wait for the correct item. Again made to feel like I was the problem.
No apologies NO Return for this unsatisfied customer

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Toasted Garden Caprese

Barry Judkins

Good chain with good service. Wish the baked goods (sweets) were fresh but the sandwiches ? and soups ? are solid, as are the salads ?!!
Just a little pricey $$$.............

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Ciabatta Egg & Cheese Sandwich, Everything Bagel with Plain Cream Cheese

Master Nip (Nip)

If they gave their employees enough hours to actually live and not just barely scrape by this place would be nice. No one should ever tolerate this hiring behavior from any establishment. Very very disappointing. ?

Atmosphere: 2

Food: 3

Service: 3

Andrew Hillman

Just walked in to here staff yelling at those coming for lunch ( 35 to 40 minute wait for food! ) it was 1pm on Labor Day weekend. We took the subtle hint and immediately left.

Atmosphere: 1

Food: 1

Service: 1

Roger S.

Service is really slow due to being understaff….they need more workers during the weekend….. a lot of folks were waiting 45 minutes for their food…. will not be going here again!

Atmosphere: 1

Food: 4

Service: 1

Mason Wagner

Ok so first off do not GO HERE I had a soccer tournament this weekend and I went to Panera at about 9:40 after my first game.And we ordered and it was packed.Because of all the soccer kids there but anyways we waited for almost an hour and we never got our food so we canceled the order and took 20$ of our money so please never come here the staff were a bunch of idiots.

Atmosphere: 1

Food: 1

Service: 1

Emily Yates

Today I went by the drive through to get my food and when I went up to the window, I noticed my card was missing. When I told one of the servers at the window this, she went ahead and just gave me my food, telling me to not worry about paying. I thought it was really kind of her and the other servers especially since I was already in a hurry to get somewhere and was devastated to not have my card with me to pay. I am so grateful for what they did for me today especially since they work so hard for my meal, five stars for service! BTW food was delicious!

Atmosphere: 5

Food: 5

Service: 5

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