Regency Room at The Williamsburg Inn

We were very disappointed in the Holiday High Tea. The experience was not very pleasant. The staff was unfriendly and we felt rushed the entire time. The tables were too close together so it was loud and the staff kept bumping into our seats. The food was ok but certainly not what was expected for the price. After the tax and service charge it was almost $100 a person so we definitely expected a better environment and time. I would not recommend. We attended High Tea about 4 years ago and it was a totally different experience. The Inn has definitely gone down hill over the years.

Atmosphere: 1

Food: 2

Service: 1

The service was abysmal and Miranda, the director of banquets, was rude. I was shocked at her lack of professionalism. I do not recommend this venue.

Derrick our waiter was exceptional! My daughter and I recently went to a luncheon program in the Regency Room. Other years there has been a buffet, but this time it was a set plate affair. Flank steak was on the menu! My daughter is vegetarian! I quietly inquired of Derrick if a vegetarian plate was possible? As he brought everyone at our table their meat meal, he set a vegetable meal in front of her! She was surprised and delighted! He saved the day!

Atmosphere: 5

Food: 5

Service: 5

There is no better place to stay when visiting Williamsburg! The remarkable staff here make you feel pampered and most welcome. Whenever there are issues that normally arise with an older hotel like this one, they are addressed expertly. The amenities are wonderful and the rooms are extremely clean.

Greeted by friendly efficient valet on arrival. Golf staff indifferent. Course (Golden Horseshoe) is interesting and difficult. Spacious room with working fireplace and large bath. Good spa service but no courtesy use of hot tub for spouse. Attentive food service at dinner but sub par food.Overall decent value

Excellent one-night stay. Staff was very friendly, and rooms were clean, nicely decorated, and bright. Gym is well equipped and spacious. There was only one electric car charging station, but it was unoccupied and worked well.

The staff is absolutely amazing! The breakfast in the terrace room is outstanding! The overall charm and beauty of this Inn is so overwhelming! If you have not stayed at this inn, you need to experience it for yourself! Definitely book a stay at this place!

What an amazing place! We loved our stay in this wonderful place! The amenities were wonderful! The turndown service, the nightcap in your room, slippers by your bed, filled ice bucket and water bottles were just awesome! The staff was great, from valets, to front desk clerks , to waitstaff ….everyone was very efficient and very friendly! We had a large lovely room with 2queen beds, seating, and a wonderful shower and tub! The best hotel experience we have ever had!

After having such an amazing experience at their Christmas tea in December we decided to book their Valentines Day tea. It was less than enjoyable. Our server was not friendly at all. She explained nothing. She kept referring us back to the menu "in front of us". Thankfully we had been to tea parties before so we knew the process but id feel sorry for someone who had not. My mom asked a question about the bakery they had open during Christmas and she was so snippy and rude. After that we tried to avoid her. I will note that earlier that morning I had some childcare issues and when I called they were so nice to accomodate my 12 year old as an extra person. I knew he wouldnt eat much of what was being served as he is picky about sauces but he was excited to just be with his mom. Mid way through I asked the server if he could have another glass of cider, which she replied, "its a charge". OK, fine, not a big deal at all but I was a little floored by her response as I was paying $75+ for my 12 year old to literally eat half the chocolate tarte, drink a half of cup of tea and drink his one included glass of cider. When we were leaving, we asked for boxes since we had my sons entire tower to pack up plus some other things but she only brought us 2 boxes. So we had to ask for another one. She seemed annoyed that she had to work. Trust me, we were ready to leave too. My suggestion would be to maybe put together a different menu for kids. We have been to tea partys where kids were served lemonade in their tea pot, fruit skewer, little finger sandwiches that were more their thing (pb&j, ham & cheese), cheese slices and cucumbers that were cut into shapes. Also invest in training but also not to hire just anyone. You cant train someone to be friendly.

Outstanding experience at the Inn. The staff was very professional and helpful. The Inn is conveniently located to the historic part of Williamsburg. The staff provided us a ride to our restaurant and then picked us up after dinner.

Exceeded my expectations! Everyone was so lovely and went the extra mile to make our experience special. I appreciated the spacious room, amenities, delicious food and service. You truly made our 20th anniversary special!!

I surprised my Honey with a New Year Eve stay and celebration at the Williamsburg Inn. This Hotel is absolutely stunning in it's decor, furnishings and upkeep. All the staff we interacted with were friendly, helpful and numerous; providing impeccable service. The room we stayed in was plush, large, quiet, clean and comfortable. Everything you could possibly need was supplied. Our room had a fireplace but the unusually warm weather prevented us using. Our stay was outstanding. Most hotels we have stayed at lately seemed to have decreased their staffing and service. Not here at the Williamsburg Inn. Class act. We brought in 2023 in Style! Thanks to the entire staff!

A meticulously maintained property in the heart of Williamsburg. Gorgeous rooms and bathrooms, helpful and friendly staff, and thoughtful upscale amenities. The hotel restaurant, The Terrace Room, serves delicious cuisine in a quiet, romantic ambience. All this, and they accept dogs! We will recommend this hotel to our family and friends and hope to stay there again when we visit Virginia.