The worst one in Williamsburg. They always get the orders wrong. I asked for two Frappuccino’s and I was given two cappuccino. I was lectured how I was to ask for the order. Next time I am supposed to ask for frozen. The girl at the drive up window was extremely rude. She was lucky i wasn’t rude back When I can I go to the old town road they are so more professional
Atmosphere: 4
Food: 4
Service: 1
Tracy Clark
Staff amazing. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Rajat Pungaliya
Really bad quality of coffee. The cappuccino felt super burnt and the iced latte felt too milky. Not an enjoyable coffee.
Atmosphere: 3
Food: 1
Service: 4
Illisil
Music is blasting!!
Atmosphere: 1
jenny cheung
slow service
Atmosphere: 3
Food: 3
Service: 1
Tania Alonzo
Bad service, The hateful worker, they didn't have my drink and in the application it was still available, I'll never go there again.
Arch S
I visited this Starbucks couple hours before closing hours and I almost walked out since all the chairs were already turned up onto the tables as though it was closing time. I learned that it was open. Even if they don’t get much traffic, seemed very uninviting to make a popular place give off this vibe!
I did have to go there the next morning and it was busy. They got the coffees and sandwiches right. However, please wrap the warm sandwiches in parchment paper or something similar?! They were glued to the paper bag they came in due to warm cheese.
Atmosphere: 3
Food: 3
Service: 3
Keith
Mmm coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
John Doe
I have yet to get a drink from this location that I actually like. Espresso is always burnt and bitter, the machines likely aren’t being calibrated as often as they should be. Service can be a bit slow depending on the time of day, but employees are usually pretty friendly.
Atmosphere: 4
Food: 1
Service: 5
M. Parker
Guy at the drive thru taking orders said he didn’t have my total at the speaker. When I got to the window, he spent so much time talking to his buddy without acknowledging me, or with a total or a wait time. I had my card in hand and he just kept chatting. After about 30 seconds, I pulled off and went somewhere else to get something to eat/drink!
My drink is always so good !! Especially Karli she’s so sweet and excellent customer service skills
Atmosphere: 5
Food: 5
Service: 5
chad dean
Extremely slow and poor customer service. Would suggest going elsewhere.
cpowife93usn
We like this Starbucks (Williamsburg) when we visit. Always friendly crew and pleasant to you after you get to the window.
Atmosphere: 5
Service: 5
Allen Smith
Slowest service of any Starbucks I have ever been 3 times and it is always the same
Service: 1
Avina Ross she.her.Dr.
I don’t know what is going on with this SB. I come often and for the last 6 months or so, they are sold out of cold brew at least once a week and I have to wait over 10-15 for my order even though I do mobile ordering, 2 days ago I had to wait 25 minutes! They need to get it together. If SB in NYC can function seamlessly, surely one in Williamsburg, Va can…AND for some reason, I have to repeat my name and spell it multiple times in the drive through when picking up my order. It’s 5 simple letters but they never seam to hear or understand me and I can enunciate with the best.
The worst one in Williamsburg. They always get the orders wrong. I asked for two Frappuccino’s and I was given two cappuccino. I was lectured how I was to ask for the order. Next time I am supposed to ask for frozen. The girl at the drive up window was extremely rude. She was lucky i wasn’t rude back When I can I go to the old town road they are so more professional
Atmosphere: 4
Food: 4
Service: 1
Staff amazing. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Really bad quality of coffee. The cappuccino felt super burnt and the iced latte felt too milky. Not an enjoyable coffee.
Atmosphere: 3
Food: 1
Service: 4
Music is blasting!!
Atmosphere: 1
slow service
Atmosphere: 3
Food: 3
Service: 1
Bad service, The hateful worker, they didn't have my drink and in the application it was still available, I'll never go there again.
I visited this Starbucks couple hours before closing hours and I almost walked out since all the chairs were already turned up onto the tables as though it was closing time. I learned that it was open. Even if they don’t get much traffic, seemed very uninviting to make a popular place give off this vibe!
I did have to go there the next morning and it was busy. They got the coffees and sandwiches right. However, please wrap the warm sandwiches in parchment paper or something similar?! They were glued to the paper bag they came in due to warm cheese.
Atmosphere: 3
Food: 3
Service: 3
Mmm coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
I have yet to get a drink from this location that I actually like. Espresso is always burnt and bitter, the machines likely aren’t being calibrated as often as they should be. Service can be a bit slow depending on the time of day, but employees are usually pretty friendly.
Atmosphere: 4
Food: 1
Service: 5
Guy at the drive thru taking orders said he didn’t have my total at the speaker. When I got to the window, he spent so much time talking to his buddy without acknowledging me, or with a total or a wait time. I had my card in hand and he just kept chatting. After about 30 seconds, I pulled off and went somewhere else to get something to eat/drink!
Restaurantji Recommends
My drink is always so good !! Especially Karli she’s so sweet and excellent customer service skills
Atmosphere: 5
Food: 5
Service: 5
Extremely slow and poor customer service. Would suggest going elsewhere.
We like this Starbucks (Williamsburg) when we visit. Always friendly crew and pleasant to you after you get to the window.
Atmosphere: 5
Service: 5
Slowest service of any Starbucks I have ever been 3 times and it is always the same
Service: 1
I don’t know what is going on with this SB. I come often and for the last 6 months or so, they are sold out of cold brew at least once a week and I have to wait over 10-15 for my order even though I do mobile ordering, 2 days ago I had to wait 25 minutes! They need to get it together. If SB in NYC can function seamlessly, surely one in Williamsburg, Va can…AND for some reason, I have to repeat my name and spell it multiple times in the drive through when picking up my order. It’s 5 simple letters but they never seam to hear or understand me and I can enunciate with the best.
Loading...