I went yesterday on 1-14 around 12:30 and not open, called at 1:30 and no answer. I went at 2:00 today and not open. No sign on door or a nothing. Just lights off. Imagine if someone orders for pickup on the app.
1 - Employee was a jerk. Clearly hates working there and made sure I knew it. Had an airpod in her ear. Was frustrated when I told her what we wanted on the subs 2 - Ordered 4 subs for the family. Got in the cart and drove away. Down the road we opened the subs, All the bread was several days old and hard! Meatballs were burnt, had a metallic taste (made me gag).
If you want a sandwich go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Ty Cryer
I don’t know who took over this place. It used to be fairly well. This is the worst experience I’ve ever had! The three people behind me should have walked out and said no thank you! rude, rude rude. The vegetables are certainly not fresh. You are risking food poisoning at this location! Shut it down.Never posted a review but felt necessary 10 months is a world of difference!!Sandwich had less than half meat but double the price. Just pointing out the district manager was counting dough while seeing this was going on!Hope this helps ..
Carlos Martinez
COMPLETELY HORRIBLE, didn't even get a chance to say anything to the lady there on the 23rd of September 2025, at 4:30pm. Saw she was wiping the fan and when I walked on with my kids, she started complaining saying that she couldn't get anything done, and mumbled about how why did we have to come in. The guy sitting inside whom I'm guessing was her husband or boyfriend mumbled something as I walked out fast and in a hurry with my kids. Not our fault talk to your manager don't disrespect me or my kids.
Atmosphere: 1
Food: 1
Service: 1
Possum Girl
My coworker and I ordered lunch from this establishment today and it was horrible! I hope we dont get sick. She went to pick up our online order and when she got there the sandwich artist was rude to her. We paid for 2 bags of chips that she said were “in the bag” and they weren’t. My soda was flat, warm and there was no ice, and we got charged for that as well, my friend ordered bacon that she was charged for and didn’t get, and after all of that, I bit into my sandwich and thought it tasted funny, so I looked at it closer and turned it over to find that the bottom of my bread was all moldy. You can’t tell me the girl making our sandwiches didn’t see this. Im disgusted. Do better! This place needs to be shut down asap.
Atmosphere: 1
Food: 1
Service: 1
Morris Graber
Blatant disregard for food safety, crossing contacts with raw and RTEs (Ready to eat) items.
Atmosphere: 1
Food: 1
Service: 1
Gina B
I'm in Williamsburg visiting. Went to this Subway just a few moments ago. 8:00 ish. Open sign was still on. Tried to open the door to go in & the worker motioned that they were closed. I checked Google to see their hours - they're open until 10 PM! Very disappointed. It's now 8:32. I just looked over there. The sign still says open. Thank goodness Taco Bell is just across the parking lot!
Casey Burbage
Online says open till 10 and it's not they close at 8
Had the best experience here after a wedding! Very friendly staff and amazing food! Will definitely return :)
Atmosphere: 5
Food: 5
Service: 5
Time Foryou
Went in today to get a sub a large light skin African American male is rude. I am a white lady barely spoke to me ..African American lady comes in all friendly to her but when I came in and said hello didn't speak to me . Time people realize that preijuce is a two way street ....they always blame white people but they act the same ! Learn some customer service skills!
Atmosphere: 2
Food: 1
Service: 1
Colette Rose
Went in yesterday evening. Ordered 3 subs. Wasn't busy at all (he was finishing up an order as we walked in- aside from that we were the only other ones there.) Guy working seemed irritated from the get go we were even there. The tuna sub was fine, but my grilled chicken and my moms veggie was bad. The veggie was bare and he didn't heat up my chicken. He put extremely small amounts of the desired toppings on the subs. Spend 35 dollars for 1 decent sub and two subs that had to be fixed up at home. Overall a very frustrating situation.
Atmosphere: 1
Food: 1
Service: 1
Carl Coleman
Worst I have ever been to. Rude. Asked for pickle told there is a Food Loin down the Block. Smallest salad i have ever had
I went yesterday on 1-14 around 12:30 and not open, called at 1:30 and no answer. I went at 2:00 today and not open. No sign on door or a nothing. Just lights off. Imagine if someone orders for pickup on the app.
Atmosphere: 1
Service: 1
11:30 and not even open.
Poor customer service, always lacking ingredients which indicates poor management overall.
Atmosphere: 1
Food: 1
Service: 1
DO NOT COME HERE!!!!!!!! STAY AWAY!!!!!!!!
1 star is too high, should be 0!
1 - Employee was a jerk. Clearly hates working there and made sure I knew it. Had an airpod in her ear. Was frustrated when I told her what we wanted on the subs
2 - Ordered 4 subs for the family. Got in the cart and drove away. Down the road we opened the subs, All the bread was several days old and hard! Meatballs were burnt, had a metallic taste (made me gag).
If you want a sandwich go somewhere else!
Atmosphere: 1
Food: 1
Service: 1
I don’t know who took over this place. It used to be fairly well. This is the worst experience I’ve ever had! The three people behind me should have walked out and said no thank you! rude, rude rude. The vegetables are certainly not fresh. You are risking food poisoning at this location! Shut it down.Never posted a review but felt necessary 10 months is a world of difference!!Sandwich had less than half meat but double the price. Just pointing out the district manager was counting dough while seeing this was going on!Hope this helps ..
COMPLETELY HORRIBLE, didn't even get a chance to say anything to the lady there on the 23rd of September 2025, at 4:30pm. Saw she was wiping the fan and when I walked on with my kids, she started complaining saying that she couldn't get anything done, and mumbled about how why did we have to come in. The guy sitting inside whom I'm guessing was her husband or boyfriend mumbled something as I walked out fast and in a hurry with my kids. Not our fault talk to your manager don't disrespect me or my kids.
Atmosphere: 1
Food: 1
Service: 1
My coworker and I ordered lunch from this establishment today and it was horrible! I hope we dont get sick. She went to pick up our online order and when she got there the sandwich artist was rude to her. We paid for 2 bags of chips that she said were “in the bag” and they weren’t. My soda was flat, warm and there was no ice, and we got charged for that as well, my friend ordered bacon that she was charged for and didn’t get, and after all of that, I bit into my sandwich and thought it tasted funny, so I looked at it closer and turned it over to find that the bottom of my bread was all moldy. You can’t tell me the girl making our sandwiches didn’t see this. Im disgusted. Do better! This place needs to be shut down asap.
Atmosphere: 1
Food: 1
Service: 1
Blatant disregard for food safety, crossing contacts with raw and RTEs (Ready to eat) items.
Atmosphere: 1
Food: 1
Service: 1
I'm in Williamsburg visiting. Went to this Subway just a few moments ago. 8:00 ish. Open sign was still on. Tried to open the door to go in & the worker motioned that they were closed. I checked Google to see their hours - they're open until 10 PM! Very disappointed. It's now 8:32. I just looked over there. The sign still says open. Thank goodness Taco Bell is just across the parking lot!
Online says open till 10 and it's not they close at 8
Restaurantji Recommends
Why are you expected to tip at a take out place?
Had the best experience here after a wedding! Very friendly staff and amazing food! Will definitely return :)
Atmosphere: 5
Food: 5
Service: 5
Went in today to get a sub a large light skin African American male is rude. I am a white lady barely spoke to me ..African American lady comes in all friendly to her but when I came in and said hello didn't speak to me . Time people realize that preijuce is a two way street ....they always blame white people but they act the same ! Learn some customer service skills!
Atmosphere: 2
Food: 1
Service: 1
Went in yesterday evening. Ordered 3 subs. Wasn't busy at all (he was finishing up an order as we walked in- aside from that we were the only other ones there.) Guy working seemed irritated from the get go we were even there. The tuna sub was fine, but my grilled chicken and my moms veggie was bad. The veggie was bare and he didn't heat up my chicken. He put extremely small amounts of the desired toppings on the subs. Spend 35 dollars for 1 decent sub and two subs that had to be fixed up at home. Overall a very frustrating situation.
Atmosphere: 1
Food: 1
Service: 1
Worst I have ever been to. Rude. Asked for pickle told there is a Food Loin down the Block. Smallest salad i have ever had
Atmosphere: 1
Food: 1
Service: 1
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