Food was salty and tasted burned/metallic. Waited in drive-thru for over 10 min nobody was behind me and only one person on front of me.
Atmosphere: 1
Food: 1
Service: 1
James Elmore
By far the worst Taco Bell I have ever been to. They have messed up my order almost every time I’ve gone, primarily by burning the rice and potatoes, but on occasion also forgetting items.
Atmosphere: 1
Food: 1
Service: 1
kaitlyn swick
Just got out of the hospital with my son across the street at sentara. Unfortunately this place was the only one opem close to midnight. Ordered my food, the lady in the drive through window was obviously messed up on something. Came all the way home across town to find his meal missing out of the bag. Called the store 3 times.. never got an answer. I guess ill never get what i ordered. Luckily, hes not picky and i just told him they messed up his order and gave him mine.. ZERO STARS!!
Head Giraffe
This place is closed.
Atmosphere: 1
Food: 1
Service: 1
Becka
Wow I will be contacting corporate in the morning this just disgusting
Atmosphere: 1
Food: 1
Service: 1
Jason
Great service!
Justin Mulch
Put the sauce I ordered in the bag!!!!!
Fred L
Top notch Service!
Atmosphere: 5
Food: 5
Service: 5
navid ghannad
If I could award zero stars, this Taco Bell would be the deserving recipient.
My recent visit to the Williamsburg location at 1812 Richmond Rd was nothing short of a disaster. What should have been a quick meal turned into a 45-minute ordeal for a simple order. The staff displayed a complete lack of interest and enthusiasm, making the experience all the more frustrating.
The restaurant's cleanliness was also a concern, with trash cans overflowing and an overall unkempt appearance. This lack of attention to basic hygiene only added to the dismal atmosphere.
Regrettably, my experience is not an isolated incident. Numerous other reviews have reported similar issues, including rude service, long wait times, and unsanitary conditions. It's evident that this location is consistently underperforming, and it's unclear whether management is taking steps to address these persistent problems.
In summary, I strongly advise against visiting this Taco Bell. The combination of poor service, extended wait times, and unsanitary conditions makes it a place to avoid.
Atmosphere: 1
Food: 1
Service: 1
Ashley Brown
Floors and tables were all dirty, women's bathroom was disgusting and there's no way the sink buildup was just from one day. Smoke detector beeping the entire time because of dead battery. Nobody at the register do you chew no choice but to order at the kiosk. Took over 10 minutes to get 2 quesadillas inside with nobody else there. They don't give free water with purchase, it's $0.75. I've never been to a restaurant that wouldn't give you free water with a meal. Even 711 has free water cups. Food was fresh at least.
It is also hot ah in here, like the ac straight up isn't working
Do not go to the taco bell on Richmond rd in Williamsburg va they are terrible. They are always screwing up your order. Then you go there to try and get your order fixed and they want to charge you for another order for fixing what they screwed up and they take forever to get your order done I waited there for 30 minutes and they weren't even that busy. They are horrible and so disrespectful to their customers nasty food nasty people that work there dont ever go you will regret it.
Brittany Jarrard
The worst place ever! Nasty food with nasty attitudes from employees. To worried about getting cars out of the drive through fast for them to get a kick back. After I ordered she told me to sit there for a minute at the ordering speaker, then I pull around and pay then she ask me to circle back through the drive through. So I did to be nice, but then I notice a drink missing and let her know. She proceeds to roll her eyes at me. Also our foods all messed up and cold. To add it everything I tried to order they told me they were out of.
Atmosphere: 1
Food: 1
Service: 1
Ramaseshan Parthasarathy
Nothing special about this taco bell
Michael
If I could rate this place a 0 I would. Waited in line for 45 minutes. Only reason why I didn’t leave was because I ordered online to pick it up. When I finally got to the pick up window my order still wasn’t ready.
Food was salty and tasted burned/metallic. Waited in drive-thru for over 10 min nobody was behind me and only one person on front of me.
Atmosphere: 1
Food: 1
Service: 1
By far the worst Taco Bell I have ever been to. They have messed up my order almost every time I’ve gone, primarily by burning the rice and potatoes, but on occasion also forgetting items.
Atmosphere: 1
Food: 1
Service: 1
Just got out of the hospital with my son across the street at sentara. Unfortunately this place was the only one opem close to midnight. Ordered my food, the lady in the drive through window was obviously messed up on something. Came all the way home across town to find his meal missing out of the bag. Called the store 3 times.. never got an answer. I guess ill never get what i ordered. Luckily, hes not picky and i just told him they messed up his order and gave him mine.. ZERO STARS!!
This place is closed.
Atmosphere: 1
Food: 1
Service: 1
Wow I will be contacting corporate in the morning this just disgusting
Atmosphere: 1
Food: 1
Service: 1
Great service!
Put the sauce I ordered in the bag!!!!!
Top notch Service!
Atmosphere: 5
Food: 5
Service: 5
If I could award zero stars, this Taco Bell would be the deserving recipient.
My recent visit to the Williamsburg location at 1812 Richmond Rd was nothing short of a disaster. What should have been a quick meal turned into a 45-minute ordeal for a simple order. The staff displayed a complete lack of interest and enthusiasm, making the experience all the more frustrating.
The restaurant's cleanliness was also a concern, with trash cans overflowing and an overall unkempt appearance. This lack of attention to basic hygiene only added to the dismal atmosphere.
Regrettably, my experience is not an isolated incident. Numerous other reviews have reported similar issues, including rude service, long wait times, and unsanitary conditions. It's evident that this location is consistently underperforming, and it's unclear whether management is taking steps to address these persistent problems.
In summary, I strongly advise against visiting this Taco Bell. The combination of poor service, extended wait times, and unsanitary conditions makes it a place to avoid.
Atmosphere: 1
Food: 1
Service: 1
Floors and tables were all dirty, women's bathroom was disgusting and there's no way the sink buildup was just from one day. Smoke detector beeping the entire time because of dead battery. Nobody at the register do you chew no choice but to order at the kiosk. Took over 10 minutes to get 2 quesadillas inside with nobody else there. They don't give free water with purchase, it's $0.75. I've never been to a restaurant that wouldn't give you free water with a meal. Even 711 has free water cups. Food was fresh at least.
It is also hot ah in here, like the ac straight up isn't working
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Do not go to the taco bell on Richmond rd in Williamsburg va they are terrible. They are always screwing up your order. Then you go there to try and get your order fixed and they want to charge you for another order for fixing what they screwed up and they take forever to get your order done I waited there for 30 minutes and they weren't even that busy. They are horrible and so disrespectful to their customers nasty food nasty people that work there dont ever go you will regret it.
The worst place ever! Nasty food with nasty attitudes from employees. To worried about getting cars out of the drive through fast for them to get a kick back. After I ordered she told me to sit there for a minute at the ordering speaker, then I pull around and pay then she ask me to circle back through the drive through. So I did to be nice, but then I notice a drink missing and let her know. She proceeds to roll her eyes at me. Also our foods all messed up and cold. To add it everything I tried to order they told me they were out of.
Atmosphere: 1
Food: 1
Service: 1
Nothing special about this taco bell
If I could rate this place a 0 I would. Waited in line for 45 minutes. Only reason why I didn’t leave was because I ordered online to pick it up. When I finally got to the pick up window my order still wasn’t ready.
Atmosphere: 1
Food: 1
Service: 1
Thank you to the team at Taco Bell!
Atmosphere: 5
Food: 5
Service: 5
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