They don't have breakfast. The parking lot entrance/exit is done so badly it's actually a concern it will damage my car. The food is pretty meh, even by Taco Bell standards, and the accuracy leaves a good deal to be desired. And this is the GOOD Taco Bell in town.
Christopher Ensminger
It’s Taco Bell… food was good, never got our sauce so I had to go back in to get it
K
Light skin skinny dude is rude and slow af
Mike Charge
Ordered my food at the counter with the worker and they had it out in <5 minutes for a party of 5, food still steaming hot.
Sanjana Anur
I unfortunately had the worst experience I’ve ever had at this Taco Bell. My food was freezing cold and they did not toast my chalupa. They forgot to put sauce and my fiesta potatoes in the bag. When I asked them for the fiesta potatoes they were asking me what I meant. My Mexican pizza was thrown into the box and was broken and there was no sauce at all. I am very upset with this experience and will never be returning to this location.
Christina Hawley
We had a bus load of high schoolers in town for a Choral Festival/Competition. We had 37 students and 6 adults. We stopped at Taco Bell and Cookout on Saturday evening (April 5th, 2025) on our way back to the hotel after spending 10 hours at Busch Gardens. We had 30 of us go to Cookout. And they had all of us served in 20 minutes with smiles on their faces. Yet after 45 minutes of waiting, Taco Bell still had not served the mere FIVE students waiting on their food. Instead, those employees harassed one of the students about her ethnicity. And stood around talking amongst themselves instead of making any of the orders. And after 45 minutes, one of the chaperones went inside Taco Bell to see what the hold up was. And the employees did nothing but run their mouths to the chaperone and cussed her. And they refused to get their manager for her. And to top it off, corporate was contacted and they do not care and will not do anything about it. So we are officially DONE with Taco Bell!!!
Update for others: the supposed GM wanted me to send her my WhatsApp number. I gave her my personal phone number. Someone from their customer service department called me. Asked me to explain what happened. I did. He didn’t say anything about it. Asked for my email. And send he would email me. He did not. Then another called me on WhatsApp. Asked for an explanation of what happened. Then wanted me to fill out a form online that required a credit card number. When I refused to provide a credit card number, he wouldn’t do anything else. Then he removed the message with the link. And then when I messaged said “GM” and informed her of this and told her I would not be providing a credit card number, all she wanted to say was she wanted to explain kasongo and kasongo mwongoo. I told her twice she could explain if she wanted, but I still would not be providing a credit card number. She never explained anything. And I cannot find any information on kasongo mwongoo online. Complete SCAMS
Brock Wagner
The only redeemable quality of this place was the nice gentleman where you order at. He handled the drive thru and the inside with grace. What makes me mad is the big mouth in the back making noises and complaining about my order as soon as I hit submit on the kiosk. Work elsewhere lady. I would have left if I didn’t pay already. Trashy food wasn’t even correct and it took forever. If you weren’t so concerned about the order then maybe things would be right. Don’t worry, it was our first and last time there. Do better or quit.
Britany Lancaster
Lindsey, Nat and Bill have excellent customer service and go above and beyond for their customers. They have excellent hospitality too. Plus, the food was delicious and was served to me and my family quickly. I would definitely come back to this location!
Ashley Braxton
Any other time the customer service is awesome tonight it was trash....cashier told me they couldn't do my order wth...I simply wanted to add an item to me order...guess yall will be closed soon like Wendy's
bruce vann
I bought a number 2, three supreme soft tacos and a Pepsi. I got to my first taco and it had less meat and other ingredients than the one pictured below. They looked nothing like the ones in the pictures on the display. So I asked the staff “Is this normal? It looks nothing like the one pictured.” One guy said “That’s an advertisement. We have set amounts on our forks when we make this.” The other lady who made the food said “Whats the difference? It’s still the same ingredients.” I said “I’m talking about the amount.” It was more tortilla than anything. They asked me if I wanted it remade or to get my money back. I’m not crying over $11 because that’s not a ton of money to me. But someone else cares a lot about their $11 and they should know if they go here you may not get the amount of food that you thought you paid for. I wish I’d just gone to Moe’s SW Grill like I’d thought to do.
Terrible customer service at the drive-thru. The employee taking my order was incredibly rude and unprofessional. Due to wind interference, I had trouble hearing through the speaker and politely asked for a repeat. Instead of understanding, she responded with attitude. When I picked up my order, she was visibly irritated, didn’t acknowledge my apology, and was dismissive. A little courtesy goes a long way, but apparently, that’s too much to expect here. Very disappointing experience.
Oslin Tuulaupua
The guy at the drive-thru window was supper polite. He apologizes for the wait. The person in front of me had a very large order, so I understood.
Dallas Hayden
We went as 4 people to dine in and ordered our food. Afterwards, we went to order a new item and it was one of the same tacos we had gotten before. One of the employees said he already made that taco and he wasn’t going to make it again, even though we paid for another one! We then had to wait 30 minutes in the store, and there was no one there but us. We repeatedly kept asking when the order was going to be ready as it was one taco. The employees then started singing very loud, and hitting what appeared to be a pot weed device. They started hitting this weed device into our food, and saying they were going to go to the bathroom and POOP IN OUR TACOS!!!!!!!!! Nonetheless we were disturbed and will never be coming again
Mary Disher
Absolutely the rudest women working the drive thru window! I have never experienced that at this location before, I am very disappointed!
They don't have breakfast. The parking lot entrance/exit is done so badly it's actually a concern it will damage my car. The food is pretty meh, even by Taco Bell standards, and the accuracy leaves a good deal to be desired.
And this is the GOOD Taco Bell in town.
It’s Taco Bell… food was good, never got our sauce so I had to go back in to get it
Light skin skinny dude is rude and slow af
Ordered my food at the counter with the worker and they had it out in <5 minutes for a party of 5, food still steaming hot.
I unfortunately had the worst experience I’ve ever had at this Taco Bell. My food was freezing cold and they did not toast my chalupa. They forgot to put sauce and my fiesta potatoes in the bag. When I asked them for the fiesta potatoes they were asking me what I meant. My Mexican pizza was thrown into the box and was broken and there was no sauce at all. I am very upset with this experience and will never be returning to this location.
We had a bus load of high schoolers in town for a Choral Festival/Competition. We had 37 students and 6 adults. We stopped at Taco Bell and Cookout on Saturday evening (April 5th, 2025) on our way back to the hotel after spending 10 hours at Busch Gardens. We had 30 of us go to Cookout. And they had all of us served in 20 minutes with smiles on their faces. Yet after 45 minutes of waiting, Taco Bell still had not served the mere FIVE students waiting on their food. Instead, those employees harassed one of the students about her ethnicity. And stood around talking amongst themselves instead of making any of the orders. And after 45 minutes, one of the chaperones went inside Taco Bell to see what the hold up was. And the employees did nothing but run their mouths to the chaperone and cussed her. And they refused to get their manager for her. And to top it off, corporate was contacted and they do not care and will not do anything about it. So we are officially DONE with Taco Bell!!!
Update for others: the supposed GM wanted me to send her my WhatsApp number. I gave her my personal phone number. Someone from their customer service department called me. Asked me to explain what happened. I did. He didn’t say anything about it. Asked for my email. And send he would email me. He did not. Then another called me on WhatsApp. Asked for an explanation of what happened. Then wanted me to fill out a form online that required a credit card number. When I refused to provide a credit card number, he wouldn’t do anything else. Then he removed the message with the link. And then when I messaged said “GM” and informed her of this and told her I would not be providing a credit card number, all she wanted to say was she wanted to explain kasongo and kasongo mwongoo. I told her twice she could explain if she wanted, but I still would not be providing a credit card number. She never explained anything. And I cannot find any information on kasongo mwongoo online. Complete SCAMS
The only redeemable quality of this place was the nice gentleman where you order at. He handled the drive thru and the inside with grace. What makes me mad is the big mouth in the back making noises and complaining about my order as soon as I hit submit on the kiosk. Work elsewhere lady. I would have left if I didn’t pay already. Trashy food wasn’t even correct and it took forever. If you weren’t so concerned about the order then maybe things would be right. Don’t worry, it was our first and last time there. Do better or quit.
Lindsey, Nat and Bill have excellent customer service and go above and beyond for their customers. They have excellent hospitality too. Plus, the food was delicious and was served to me and my family quickly. I would definitely come back to this location!
Any other time the customer service is awesome tonight it was trash....cashier told me they couldn't do my order wth...I simply wanted to add an item to me order...guess yall will be closed soon like Wendy's
I bought a number 2, three supreme soft tacos and a Pepsi. I got to my first taco and it had less meat and other ingredients than the one pictured below. They looked nothing like the ones in the pictures on the display. So I asked the staff “Is this normal? It looks nothing like the one pictured.” One guy said “That’s an advertisement. We have set amounts on our forks when we make this.” The other lady who made the food said “Whats the difference? It’s still the same ingredients.” I said “I’m talking about the amount.” It was more tortilla than anything. They asked me if I wanted it remade or to get my money back. I’m not crying over $11 because that’s not a ton of money to me. But someone else cares a lot about their $11 and they should know if they go here you may not get the amount of food that you thought you paid for. I wish I’d just gone to Moe’s SW Grill like I’d thought to do.
Restaurantji Recommends
Terrible customer service at the drive-thru. The employee taking my order was incredibly rude and unprofessional. Due to wind interference, I had trouble hearing through the speaker and politely asked for a repeat. Instead of understanding, she responded with attitude. When I picked up my order, she was visibly irritated, didn’t acknowledge my apology, and was dismissive. A little courtesy goes a long way, but apparently, that’s too much to expect here. Very disappointing experience.
The guy at the drive-thru window was supper polite. He apologizes for the wait. The person in front of me had a very large order, so I understood.
We went as 4 people to dine in and ordered our food. Afterwards, we went to order a new item and it was one of the same tacos we had gotten before. One of the employees said he already made that taco and he wasn’t going to make it again, even though we paid for another one! We then had to wait 30 minutes in the store, and there was no one there but us. We repeatedly kept asking when the order was going to be ready as it was one taco. The employees then started singing very loud, and hitting what appeared to be a pot weed device. They started hitting this weed device into our food, and saying they were going to go to the bathroom and POOP IN OUR TACOS!!!!!!!!! Nonetheless we were disturbed and will never be coming again
Absolutely the rudest women working the drive thru window! I have never experienced that at this location before, I am very disappointed!
good drive thru
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