Wendy's
1989 Richmond Rd, Williamsburg
(757) 229-1422
Recent Reviews
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Poor service and didn't give me my military discount got only 2 straws when I had 3 meals. Wendys is known for its military discount worldwide. Also, they had me pull up to wait for my food. Fries were cold. Terrible service!
Atmosphere: 3
Food: 1
Service: 1
Helpful staff and delicious food in a good location
Atmosphere: 5
Food: 5
Service: 5
Drive thou window
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries
I go because of its proximity to where I live, but a $5 biggie bag costs $6.66 here.
Atmosphere: 3
Food: 3
Service: 3
Great breakfast burrito. And a decent price
Atmosphere: 5
Food: 5
Service: 5
Wait was long and food was subpar.
Atmosphere: 4
Food: 3
Service: 3
Only bought frostys..
Atmosphere: 5
Food: 5
Service: 5
I am not a person that uses the drive thru but, today I did. I thought to save time! Waited 20 minutes! Unreal wait time for a drive thru! Ended up going inside to get it!
Service: 1
Basically never open for drive thru
The woman working the counter was very pleasant. Did a mobile order and picked up at the restaurant.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger, Jr Bacon Cheeseburger
Restaurantji Recommends
No customer service whatsoever! Tried to order at the kiosk and the code for points did not work. Tried to ask for help and was told they had big order and we just had to wait. Ended up placing a mobile order and standing in the lobby. Terrible Wendy's experience. Must be short staffed, bad management. ??
Atmosphere: 1
Food: 1
Service: 1
Food tastes weird. Had 2 bites of my fries and had to spit it out. I can taste the rancid oil and just had a weird flavor. No thanks, not coming back.
Atmosphere: 3
Food: 1
Service: 3
I was told that I could not pay for my food in cash,
Atmosphere: 1
Service: 1
We got here and ordered three frostys, it was around 9:30pm with an empty dining room, and after 20 minutes we went and asked for it; apparently the kiosk we used didn't show the order on the screen in the back, I would expect next time to receive a service that doesn't waste around 30 minutes for a 5 minute preparation order.
Atmosphere: 1
Food: 2
Service: 1
I had a pickup order scheduled for pickup at 2:18pm. I waited about 5 minutes before a single team member greeted me, who had just finished cleaning the restrooms. Then they started to work on a fairly simple order and it still took then nearly 10 minutes to complete, I was out the door at 2:32pm. 14 minutes two two little chicken sandwiches, 3 orders of nuggets, 3 fries and 3 drinks. I'll be reaching out to management shortly
Atmosphere: 1
Service: 1
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