Burger King

2150 Valley Ave, Winchester
(540) 546-2357

Recent Reviews

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Cody Clark

Visited this Burger King three times over the past month, and the experience has been consistently disappointing. The Whopper bun was so hard it was nearly inedible. The ice machine in the lobby never has ice, and the ketchup dispenser is always empty. It’s frustrating to see the same issues every time I come here. This location really needs to step up its game.

Atmosphere: 1

Food: 1

Service: 1

aleexx213

Worst Burger King I’ve ever been to in my life, everytime I go I either have to sit in the drive through for 20 minutes when no other cars are around or they tell me to pull forward and wait for my food and never give it to me. I have never gotten a correct order here and the people and service is trash. Do not go here it should be shut down.

Atmosphere: 1

Food: 1

Service: 1

Rich Verjinski

I got a whopper combo meal here and while the fries were hot and fresh. The whopper was literally cold. COLD. No excuse for that.

Atmosphere: 2

Food: 1

Service: 2

dale morgan

Walked in and the employee at the front counter told us we had to order at the digital kiosk. All we wanted was the food from a paper coupon. Is this the employee being daft? Management being daft for putting a brand new employee at the counter? Or is this a daft new policy? No matter who made the decision, it was absolutely a show of poor intelligence.

Atmosphere: 1

Food: 1

Service: 1

Donaldo John’s

I love burger king but they mess your order up far more times than any other fast food place

Efrain Viera

Walk in no body would take my order

Jenn

Terrible service. Terrible food. Mad at me because it took 40min to get 3 burgers. Asked for a refund and she disappeared for 5 min. Place is a joke!

Atmosphere: 1

Food: 1

Service: 1

Mae Carroll

I got food posing and I fell in the bathroom it was like they put 2 gallons of grease on the floor. Also the high chairs were disgusting and not sanitary. The toliet was leaking and I told the manager he got rude. The wait was horrible. I will not be going back.

Atmosphere: 1

Food: 1

Service: 1

Avis Bean

Hot & tasty food. Only 2 on staff but hardly any wait time! Clean!

Atmosphere: 4

Food: 5

Service: 5

Reviewer Account

Kind and fast service!

Atmosphere: 5

Food: 5

Service: 5

Steve P.

Fast service and hot food. Much improved

Atmosphere: 3

Food: 4

Service: 5

Crystal Eversole

Drink machine was broke, no ice, sodas warm and flat. My whopper was ice cold. Asked the guy behind the counter for a cup of ice, I may have gotten 5 ice cubes. He acted like he was bothered. 2 stars only for the women who was working, she did a great job and was telling the others to do their job and that a cold burger was unacceptable.

Atmosphere: 2

Food: 2

Service: 2

Hang Yin

The servers are so rude, I didn't see any, any servers being rude like that

Atmosphere: 1

Service: 1

Dalida “Fk” Arostegui

Food was really bad . Sadly
Whoppers bread cold, meat has no flavor in it, fries have no salt… definitely we are not coming back

Atmosphere: 1

Food: 1

Service: 1

Patricia Vicidomine

It’s amazing how poor the customer service is in this Burger King. I don’t understand what’s so hard about taking orders, giving napkins, ketchup , etc. The quality of food is terrible. The prices are insane. Burger King needs to get it together. Customer service and the quality of food is extremely important. I don’t think it’s so difficult to provide. Hire a better staff. Better yet hire better management to train their staff. Not so difficult!

Atmosphere: 1

Food: 1

Service: 1

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