Chipotle Mexican Grill

120 Merchant St, Winchester
(540) 546-1005

Recent Reviews

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Brian

Very slow and over half of the tables were disgusting and not cleaned due to being understaffed. Disappointment for chipotle. Food was still good.

Food: 5

Service: 1

Incognito World

Meat is always fatty. The staff is nice, and fast, but the place is ALWAYS filthy. Never a clean table inside or out. I always have to wipe a spot clean before I sit down. I wish they had someone cleaning their lobby and bathrooms, at least during and right after a rush

Atmosphere: 1

Food: 3

Service: 5

NATHAN BRANNON

This chipotle is way better than the other one. The other one smells really weird to me AND my two kids.

Tom Chi

The lady in their needs to get checked. Her attitude and rudeness and unprofessional behavior is a big issue.. especially grabbing doordashers phones... she needs to get fired. Food is awful and portions are a joke. Not even fresh. I recommend going to McDonald's then this dump.

Atmosphere: 1

Food: 1

Service: 1

Alysia moore

Ordered through Uber and I even had to call and let them know how amazing it was and when I called the lady was SOOOOO nice I ordered at around 5:30 and the burrito size and taste was

Atmosphere: 5

Food: 5

Service: 5

Debby Putman

My husband and I stopped here and left. They were out of food and what they had looked old and dried up. The place was a mess. I hope someone from the health department reads these reviews. I agree with all the 1 stars!

Atmosphere: 1

Food: 1

Service: 1

Jayden Hendry

The reviews for this place are exaggerated. You get less food when you place mobile orders. And the quality of the location is adequate. It's not five star dining, so people need to quit acting like it's the worst experience they've ever had. Go inside and order your food and you'll do great.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Daniel Beavers

First time ordering from this location (ordered through the app) I will definitely be coming back! My bowl is over flowing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Banks Basham

As someone who has had Chipotle often for my whole life, this was a disappointment. Not only have they downsized their portions (I get max 6-8 pieces of steak), but they run out of chips and guacamole often.

My most recent visit, they said they did have some guacamole and a man went back to get it, but when he brought it out, a woman came and took it back, said we couldn’t have it and gave no explanation as to why. We never got our chips either.

What the hell has happened to Chipotle?

Atmosphere: 1

Food: 2

Service: 1

Abner Martinez

The meat portions here are ridiculously small. I ordered online and when I got home the amount of food in my bowl was disappointing. It’s sad knowing Chipotle used to be cheaper and give more food but now it’s more expensive and they give less food. Skip this location

Atmosphere: 1

Food: 1

Service: 1

heather olson

Super friendly and helpful service, they told me which protein was their personal favorite when I asked (they weren't busy), and they were patient when I had to try a second credit card. Food was generous, fresh, hot, and delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chips

Geoff Johnson

Definitely got food poisoning from this restaurant. Don’t recommend.

Atmosphere: 1

Food: 1

Service: 1

Judith Meyer

Great! There were a bunch of young boys, helpful, patient, snap & snap it was done in a pleasant, polite way. Acted like they wanted to be there and do their best. Very rare today. We're there Sunday July14 at lunch. Very impressed for

Atmosphere: 4

Food: 5

Service: 5

Cody

Honestly, don't even bother. Burritos are getting smaller every day; they were nice and big when they first opened, probably to lure people in. Now they skimp on ingredients, and constantly will get your pickup order wrong. I am done with it, and am honestly kind of sad. I really like Chipotle, and this is the only one reasonably close, but this location just cannot do anything right.

Atmosphere: 1

Food: 3

Service: 1

Joan Magruder

Food is amazing! I always get the burrito bowl but I did notice portions are smaller than they used to be.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl, Chips

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