Chipotle Mexican Grill

120 Merchant St, Winchester
(540) 546-1005

Recent Reviews

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Heather Gill

Great food n u get a lot..... It is more than normal but u get a lot for the price n it tastes amazing plus u get it exactly how u want it!

Atmosphere: 4

Food: 4

Service: 4

Jake Lewanski

Made one great burrito

Atmosphere: 5

Food: 5

Service: 5

EMS LLC

Food is good. Always feel rushed though. Place is always dirty.
Tables, floors, everything. I ate in the car. Miss Moe's it was a LOT better all around.The chips were free and not stale like these always are. We don't even buy them anymore. Wont be coming back to this location.
Over a hundred dollars for 5 people, we should at least be able to eat inside. It's literally gross

Atmosphere: 1

Food: 5

Service: 2

C Wesley Haas

I never flat out splurge on take away. But, I was gifted a card and I was going to a place where I needed to eat and ordered pickup inside at a certain time. WOW, walked in a little warm early and not there. No big deal, sat and waited checking to see if my meal made it to the rack yet or not. Five minutes after my order was supposed to be ready, the staff asked me if I could be helped. I gave my name and they found it in the drive through. It was not hot, this was my first clue. What I should have done was check their work. I paid for double protein, that didn’t happen. I got maybe a regular amount of protein, rice, and the wet stuff(sauces.) I was so hopping mad. But, I was at my event and really had no option but go hungry or eat it.

My point is check your order before you leave.

Atmosphere: 4

Food: 2

Service: 1

Lyle Seigel

We planned on a pre-holiday dinner with family and friends at this Chipotle. After walking in around 4:00 pm yesterday on a Saturday afternoon, we were absolutely disgusted by how filthy the dining area was. There were copious food remnants on the table tops, and the greasy windows looked like they hadn't been cleaned in years. My wife heroically started to wipe the numerous leftover food particles off a table, but quickly stopped after surveying the entire dining room which was an unmitigated disaster. Needless to say, we immediately bolted out of this trashy establishment and headed for another place to eat. The kind of management and ownership which can totally neglect this type of eatery should obviously not be in the restaurant business!

Atmosphere: 1

Food: 1

Service: 1

Tewodros Merhawi

It's good 👍

Atmosphere: 5

Food: 5

Service: 5

Michael Slaughter

Waited and extra 30 minutes for our food! It was cold when we got it! The the burritos were smaller than our hands and all the sauces were upside down in the bag other than that . good.

Atmosphere: 1

Food: 1

Service: 1

jodi wilson

I AM ONLY GIVING 4 STARS BECAUSE TREYVON IS AN EMPLOYEE THERE AND HE MADE FOOD AND RAN THE REGISTER HELPING CUSTOMERS TO HIS FULLEST. ON THE OTHER HAND (JOEL) THE USLESS MANAGER SHOULD BE FIRED FOR POOR CUSTOMER SERVICE AND NOT RUNNING A SMOOTH ESTABLISHMENT BUT INSTEAD SITTING DOWN AND EATING HIS FOOD WHILE HIS ONE EMPLOYEE STRUGGLED WITH NO HELP FROM OTHER CO WORKERS OR HIS OWN MANAGER TO SATISFY THE CUSTOMERS! GOOD JOB TREYVON FOR HOLDING DOWN THE FORT!!! THE LEAST I CAN SAY ABOUT YOUR CRAPPY MANAGER JOEL:(

Atmosphere: 1

Food: 5

Service: 5

Geo (Geø)

The food is so boring, tasteless chicken, i ordered online which was a huge mistake since they didnt add any of the sauces i wanted but yea overall mid and not worth it

Food: 2

Service: 2

Ftb b1xz3rs

Burnt chicken consistently

Atmosphere: 1

Food: 1

Service: 2

elly goodwin

If I could give this place a negative ZERO I would. Everyone is very unprofessional here especially the manager named Jasmain, she’s to busy making TikTok’s instead of actually doing her job. And there’s some guy named Joel who’s very rude to everyone and wants to act like he owns the place. He looks like he belongs at dollar tree…. Maybe a better fit for him. This place is also constantly dirty and giving people food poisoning, I would highly recommend staying away from this EXACT location.

Atmosphere: 1

Food: 1

Service: 1

Yaya

let me start off by saying i saw the 2.8 star overall review and i went anyway while passing through on my way home. biggest mistake of my life. the service was good the food TASTED okay...but wow. what a reckoning i would be in for. I GOT FOOD POISONING FROM THE CHICKEN SO BADLY. VOMITED THREE TIMES ON THE SIDE OF THE HIGHWAY. not to mention the bathroom breaks. i love chipotle but i don't think i can ever eat their chicken again. my whole family got barbacoa and they were fine but i made the foolish decision of trusting a miserable vape addicted buffoon to properly cook chicken.

Atmosphere: 3

Food: 1

Service: 3

Courtney

We happened to be driving through the area and decided to stop for lunch. My son and I both got bowls and they were delicious and the bowls were packed full. I was a little hesitant due to so many negative reviews but glad we stopped.

Atmosphere: 5

Food: 5

Service: 5

Christopher Adams

My in-laws took my young daughter here for a birthday dinner and I cannot believe what I’m hearing about the experience. First and foremost there was nowhere to sit inside…not because of business volume, but because all of the tables were dirty…besides 1…but that table was occupied by the friend of an employee who came in and decided to an sit on top of the table after having a personal conversation with the employee. Not an expert…but pretty sure that isn’t sanitary. The trash cans were also overflowing and the area where the drinks are located was absolutely filthy. To top things off, the fajita veggies were empty, and the guacamole was turning brown. This isn’t too far from par for the course when I visit in terms of cleanliness. If I were in a position of management or ownership I’d be thoroughly embarrassed because it does not appear standards are of very much importance at this location.

Atmosphere: 1

Food: 3

Service: 2

Brian

Very slow and over half of the tables were disgusting and not cleaned due to being understaffed. Disappointment for chipotle. Food was still good.

Food: 5

Service: 1

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