My burger was raw, this is the third time I've gotten a red burger barley cooked.
Atmosphere: 1
Food: 1
Service: 1
CA GL
+ Employees were pleasant / + Service was decent (except for employee literally leaving register 7mins for change) / - Employee stared at coins (79¢), was unable to count change, asked me if it was exact change, then threw coins into drawer - 6 people outside main door, smoking & vaping (at least 2 were employees) - police arrested someone in parking lot of another business across driveway (possibly a local, it was all calm & polite, certainly not McD's fault but adds to an atmosphere) - Will find another McD's off 81 next time
Atmosphere: 2
Food: 4
Service: 3
Eman Kolkou
the employee who is american and likes to disrespect customers, she called many customer who came inside stupid because they didn’t know beforehand that he card reader was broken when it never said anything about it. She then went to drive through and was yelling at everyone and being really disrespectful for no reason just because it was a morning rush? She has to be fired or it’ll bad as I overhear she want to throw coffee at a customer.
Atmosphere: 1
Food: 3
Service: 1
james withee
Ordered in the drive thru, but didn't get a large fry. Had to go back for it.
Atmosphere: 3
Food: 5
Service: 4
Wilda Mullendore
This place is hit and miss when ordering doesn't matter if you do mobile either it comes out wrong or comes out in mixed temps(warm sandwich cold fries).
Atmosphere: 3
Food: 4
Service: 1
S Oakes
Dirty, tables nasty, trash full..
But it's fast food right 😔
Atmosphere: 2
Food: 3
Service: 4
Nathan S
(Regretfully) I go to this McDonald’s religiously, whether it’s to get an iced coffee or breakfast before work, I probably go 3-4 times a week and the only thing that has ever been “messed up” was a missing hash brown one time, and I pulled through the drive through again and they gave it to me without checking my receipt. The food is always good and fresh, all these bad reviews are made by people who go once a year are ridiculous and made by people who love to complain no matter what happens during their visit.
Atmosphere: 5
Food: 5
Service: 5
Mary Edenton
Food order always correct, hot and friendly faces.
Atmosphere: 5
Food: 5
Service: 5
Courtney Hamilton
Store is filthy, employees have no interest in helping customers that cant use the kiosk to order. Damn place is as bad as Walmart with their employees and bad attitudes!
Came through the drive thru last night October 23 around 7:40pm. Ordered a chicken deluxe sandwich and an apple pie. I get home, it was an overcooked, burnt on the edges piece of chicken put in a bun, I paid for lettuce, tomato, mayo, bacon and cheese and got nothing but an overcooked tough piece of chicken. The apple pie was overcooked and black on the bottom. An employee had to see this before these items were packaged. The guy taking the money at window 1 was nice but the girl at window 2 acted like she was being put out. There were no napkins in the bag as requested or mayo. This was not a good experience, I stopped eating McDonald's years ago because I want a real burger, not processed. Won't be back. Terrible customer service and someone who did not care about the food and how it was cooked.
Atmosphere: 1
Food: 1
Service: 1
Ellen Moten
I ordered a bacon egg and cheese biscuit this morning. The egg tasted horrible and I could identify the taste. I called the Berryville Avenue store to notify them but the li e was busy. Not sure what they are serving? Hope Wr don't get sick. Dangerous
Atmosphere: 1
Food: 1
Service: 1
Tim Eastridge
Why is it so hard to tell the difference between steak and sausage. Ordered big breakfast with steak and received sausage. Realized it once I got home.
Atmosphere: 1
Food: 1
Service: 1
Joseph Bonilla
Socks service people working there has badly actitud they doing they job so bad l will never coming back sucks customers service
Robbie Ellison
2nd time going to this location and getting home to realize none of the food was correct and some wasnt even ours. No option to refund their suggestion was to dispute with bank.
Ordered a happy meal no toy, apples and had a burger instead of nuggets. $5 meal deal had burger made wrong no nuggets or fries. Double quarter pounder was a single caked in condiments when asked to be plain. Sons mcchicken was supposed to be plain was caked in mayo. Spicy chicken wrap was ranch. Only thing right were the drinks. 5 out of 6 items incorrect and the solution is to come back.
My burger was raw, this is the third time I've gotten a red burger barley cooked.
Atmosphere: 1
Food: 1
Service: 1
+ Employees were pleasant /
+ Service was decent (except for employee literally leaving register 7mins for change) /
- Employee stared at coins (79¢), was unable to count change, asked me if it was exact change, then threw coins into drawer
- 6 people outside main door, smoking & vaping (at least 2 were employees)
- police arrested someone in parking lot of another business across driveway (possibly a local, it was all calm & polite, certainly not McD's fault but adds to an atmosphere)
- Will find another McD's off 81 next time
Atmosphere: 2
Food: 4
Service: 3
the employee who is american and likes to disrespect customers, she called many customer who came inside stupid because they didn’t know beforehand that he card reader was broken when it never said anything about it. She then went to drive through and was yelling at everyone and being really disrespectful for no reason just because it was a morning rush? She has to be fired or it’ll bad as I overhear she want to throw coffee at a customer.
Atmosphere: 1
Food: 3
Service: 1
Ordered in the drive thru, but didn't get a large fry. Had to go back for it.
Atmosphere: 3
Food: 5
Service: 4
This place is hit and miss when ordering doesn't matter if you do mobile either it comes out wrong or comes out in mixed temps(warm sandwich cold fries).
Atmosphere: 3
Food: 4
Service: 1
Dirty, tables nasty, trash full..
But it's fast food right 😔
Atmosphere: 2
Food: 3
Service: 4
(Regretfully) I go to this McDonald’s religiously, whether it’s to get an iced coffee or breakfast before work, I probably go 3-4 times a week and the only thing that has ever been “messed up” was a missing hash brown one time, and I pulled through the drive through again and they gave it to me without checking my receipt. The food is always good and fresh, all these bad reviews are made by people who go once a year are ridiculous and made by people who love to complain no matter what happens during their visit.
Atmosphere: 5
Food: 5
Service: 5
Food order always correct, hot and friendly faces.
Atmosphere: 5
Food: 5
Service: 5
Store is filthy, employees have no interest in helping customers that cant use the kiosk to order. Damn place is as bad as Walmart with their employees and bad attitudes!
Atmosphere: 1
Food: 2
Service: 1
Double cheeseburger
Restaurantji Recommends
Came through the drive thru last night October 23 around 7:40pm. Ordered a chicken deluxe sandwich and an apple pie. I get home, it was an overcooked, burnt on the edges piece of chicken put in a bun, I paid for lettuce, tomato, mayo, bacon and cheese and got nothing but an overcooked tough piece of chicken. The apple pie was overcooked and black on the bottom. An employee had to see this before these items were packaged. The guy taking the money at window 1 was nice but the girl at window 2 acted like she was being put out. There were no napkins in the bag as requested or mayo. This was not a good experience, I stopped eating McDonald's years ago because I want a real burger, not processed. Won't be back. Terrible customer service and someone who did not care about the food and how it was cooked.
Atmosphere: 1
Food: 1
Service: 1
I ordered a bacon egg and cheese biscuit this morning. The egg tasted horrible and I could identify the taste. I called the Berryville Avenue store to notify them but the li e was busy. Not sure what they are serving? Hope Wr don't get sick. Dangerous
Atmosphere: 1
Food: 1
Service: 1
Why is it so hard to tell the difference between steak and sausage. Ordered big breakfast with steak and received sausage. Realized it once I got home.
Atmosphere: 1
Food: 1
Service: 1
Socks service people working there has badly actitud they doing they job so bad l will never coming back sucks customers service
2nd time going to this location and getting home to realize none of the food was correct and some wasnt even ours. No option to refund their suggestion was to dispute with bank.
Ordered a happy meal no toy, apples and had a burger instead of nuggets. $5 meal deal had burger made wrong no nuggets or fries. Double quarter pounder was a single caked in condiments when asked to be plain. Sons mcchicken was supposed to be plain was caked in mayo. Spicy chicken wrap was ranch. Only thing right were the drinks. 5 out of 6 items incorrect and the solution is to come back.
Atmosphere: 1
Food: 1
Service: 1
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