Papa Johns Pizza

2227 Valley Ave, Winchester
(540) 667-4141

Recent Reviews

Kathy Kobishyn

Great pizza! Location is convenient for pick up . Will come back for Papa Johns again soon!

Ash Wells

I really do like this location every time I order delivery the food comes quicker than expected and very fresh. Definitely my go to.

Food: 5

Service: 5

Yvette Bilton-Rogers

The pizza was half cooked and it was not sliced in reasonable pieces. Worse pizza I have ever attempted to eat.

Food: 1

Service: 1

Chris Emerson

Best Papa John's location I have been to far as good service and food done

Atmosphere: 5

Food: 5

Service: 5

Shawn Bezelik

This Papa Johns store goes above and beyond with their customer service! Very few establishments provide customer service, so it's a relief to know this store has me covered.The pizza I received is fresh, crispy, hot and the pepperoni on top simply looks fantastic?I can't complain with a pie this good and I will definitely keep coming back!Ps. Delivery driver was very polite and well mannered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Another Pizza

Jared Lavoie

My money my way! I oder what I want, no matter the price.... even though it's a bit outrageous considering the delivery I got. Regardless if it's doordash or your own drivers. I paid for something and expect it the way I ordered it. And if it doesn't come with what I ordered and when I call to ask what happened I get told to come to the store and get it myself... I will get irate. Only then to get accused of it being my fault on the phone with the store staff. Then get hung up on ... NO!!! I don't spend my hard earned money in places like this.

Atmosphere: 1

Food: 1

Service: 1

Ray Pellegrini

Food was great as I was visiting from out of town and we do not have any more up in New York where I live.

Atmosphere: 4

Food: 5

Service: 5

Courtney Hamilton

Always amazing!!! Customer Service is unbeatable!!! I have only ever had them mess up my order one time, which was a crazy dinner rush, and was a confusion because we both had the same first name. They went above and beyond to make it right by having my order corrected by the time I got back, gave us way too much in my opinion in free stuff to make up for the mistake and profusely apologized!! I told them it happens, as I worked in food service for 15 years myself!! I love this location!!! I hate that I moved away over the weekend ?? They are the BEST Papa Johns in the area!!!! We ordered from them EVERY week!!! The crew here are AMAZING!!!!! They will even bring your order to the door to you if they know who you are!!!Kid-friendliness: They are very accommodating for every situation!Parking: There is limited parking with very small spaces!! The lot definitely needs to be updated!!!

Atmosphere: 5

Food: 5

Service: 5

Dan S

I ordered dinner for my family at 04:01pm via the PapaJohns website. Didn't leave the store, via DoorDash (not my choice) until 45mins later per online tracking. DoorDash took 30mins to get it to me at 5:15pm. DoorDash driver didn't use a pizza bag to keep it warm. Food arrived just shy of stone cold, worse than lukewarm. I'm literally re-heating my pizza in the oven right now... 1h14min delivery for a cold pizza at just shy of $50 order is not acceptable. Thank you.

Food: 3

Service: 1

Dondra S.

I ordered dinner for my family at 04:01pm (through the PapaJohns website). Didn't leave the store, via DoorDash (not my choice) until 45mins later per online tracking. DoorDash took 30mins to get it to me at 5:15pm. DoorDash driver didn't use a pizza bag to keep it warm. Food arrived just shy of stone cold, worse than lukewarm. I'm literally re-heating my pizza in the oven right now... 1h14min delivery for a cold pizza at just shy of $50 order is not acceptable. Thank you.

F BM

10/10 service by a worker with orange hair, I told her about my onion allergies and she corrected my order, thank you!Parking: Free parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Another Pizza

JWB

Pizza was very good but tried the chicken and steak cool ranch papadias and was really impressed.

Atmosphere: 4

Food: 3

Service: 4

Jennifer Wills

Ok so the food was OK. The girl that took my order was not having a great day lol. But what made me want to come back was the driver getting off work that stopped and talked to me(waiting in the parking lot for our food)... she was so cute with her big eye lashes and her sweet smile she reminded me of my daughter she told me all about the app and how if I didn't want to wait they could definitely deliver to my work then I could just head on home. What a shame it is that they have not seen he unbelievable customer service and sales skills. Keep up the good work girl you are amazing

Atmosphere: 4

Food: 4

Service: 4

pguin

Ordered a Large "your way" with a $12 up charge for toppings. What I received was a medium looking pizza with very little toppings. As far as the upcharge for the meat it was severely lacking. I counted about 6 peices of meatball and it looked like there was only a few specs of beef. The female manager continued to argue with me saying that if she put too many toppings on that it was their policy to "go light" and if she did what I wanted the pizza would fall apart. After she was done explaining she said, "do you get me?". That was the ic8ng right there that sent me over the edge demanding a full refund.The toppings were meatball, beef, onions, olives, topped with pamesean/romano..So we're talking 4 toppings sprinkled with parm for $30 COME ON! I'm paying your upcharges just do it! I'll use a fork and knife if I have to for my pie!Normally the Large your way is 16.50 and $2 for additional toppings.

Atmosphere: 3

Food: 5

Service: 3

Rebecca Decair

First experience with a Papa Johns Pizza joint......I was pleased. They seemed under staffed but let me tell you what, the crew in there was busting their butts to get things done. The pizzas were great. We had a Papa Bowl and some jalepeno bites too, which were delicious. I look forward to grabbing dinner here again.

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