Taco Bell

1665 S Pleasant Valley Rd, Winchester
(540) 722-6506

Recent Reviews

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Shannon Renner

I stopped here 12/28 to pick up a door dash and the blonde opening the store was incredibly rude. I’ve literally never experienced anything like that. First the lobby doors were locked, so I pull in the drive thru and said “I’m here to pick up a door dash but your doors are locked?” She told me to pull around, so I did and she made the comment lobby is closed till 9 so I replied “DoorDash should put that in the notes” to which I was told, it’s posted on the door and I need to learn how to read. The reason behind the shitty attitude was because I had a shitty attitude first? I wasn’t even talking to the her from the jump when I said anything about door dash should list lobby hours for their drivers in the order screen. I hope she wasn’t a manager of any kind. I’d hate to work for her.

Service: 1

Clifton Bundy

Drive thru staying at a hotel and food came 15 minutes after ordering through DoorDash but the entire order was ice cold

Food: 1

Service: 1

Rachel

This location is especially slow and needs a total management overhaul. Staffing seems to be a constant issue. They are now also refusing to let me buy a cup of water. If I have to wait 20 minutes for a taco, I should at least be entitled to some water after the wait!

Atmosphere: 1

Food: 3

Service: 1

Lauren Sheker

Very lovely & polite people who worked the drive through

Food: 5

Service: 5

Craig Garrison Sr

One of our orders took over 20 minutes. Not sure what the deal was... Was good otherwise.

Atmosphere: 3

Food: 4

Service: 4

Kristy F

For some reason only 1 of my 6 hard shell tacos had cheese added to it, the rest of them had none! Hard shell tacos were soggy and falling apart. I asked for hot & mild sauce, but I was given none, also, no napkins were in our bag. The service was rude and slow. Drive-thru open only due to renovations. Definitely not stopping at this location ever again!

Atmosphere: 1

Food: 1

Service: 1

Wyatt McDougall

Never a bad experience at this location, never missing an item, always fast, customizations are always correct, everyone is very kind.

Atmosphere: 5

Food: 5

Service: 5

Dawn Fewell

The drink I ordered was not what I received.

Atmosphere: 5

Food: 3

Service: 5

Colin Hough

Horrible service!!! Went through the drive thru and was asked to wait a minute. Of course no issue at all until i sit there for 5 minutes. I remind them i was waiting and got the response of “yeah you can hold on”. Well they just lost a customer at that location. I will not support a business that supports customer service like that.

Service: 1

Dan C

They gave me a ton of broken chips in my nachos. Usually pretty good buy not this time

TylerTheToad

got the order a bit wring and immediately fixed with great service and coupons! food was great and I will be back for sure

Atmosphere: 5

Food: 5

Service: 5

Harlie Shanholtz

The manager here is the sweetest man you’ll ever meet. he offered to turn up the ac for us and even gave us free cinnamon twist. The service was greata nd the establishment was clean. 10/10!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Robbins

Cravin' pack ftw

Food: 5

Anna Boyer

This is absolutely unbelievable how slow this taco bell is there’s always a line and I’m always waiting for 30 minutes. I DoorDash and these orders are having to wait so long due to this inconvenience…

Lora West (Dimplez_47)

The service whenever I visit is always outstanding. The woman that took my order went above and beyond expected.

Atmosphere: 3

Food: 3

Service: 5

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