Best place to get a good steak. Complimentary rolls are to die for!
Atmosphere: 5
Food: 5
Service: 5
Cormac
It may be busy, but that's because it's worth it, and everybody knows it.
Atmosphere: 5
Food: 5
Service: 5
Josh B
Atmosphere inside is what you expect with good food and customer service. Can be loud during busy times.
We have taken to ordering the family meals for pickup because it is a great deal and enough to give us dinner and lunch the next day (we cut up leftover sirloins for salad topping).
Atmosphere: 5
Food: 5
Service: 5
JC_eplis
Music is too loud. Turn it down a little.
vicky shipley
Great steaks!
Atmosphere: 5
Food: 5
Service: 5
Cecilia Leavy
Generally good food, always busy!
Bonita Cabrera
Manager Ed was unprofessional and rude when I asked to refund a soda that was supposed to be included in a child's menu. My senior mom ordered from the child's menu and was never informed that she would be charged for the soda since she was not a child. My mom did not even want the drink but since it came with the meal she ordered a soda. We were never told about the charge for it. By the way my mom only ate half of the kids meal. We had gone two days prior to another Texas Roadhouse in NC and my mom had no issues ordering a child's menu with a drink.
In addition, we are ordered baked potatoes. The waitress asked if we wanted chese and bacon. I asked if it was included and she indicated yes so we said fine. When there bill came there was a charge for it. I let it go this time. Be careful they will ask you if you want all the extras but not tell you that there is a additional charge.
Atmosphere: 1
Food: 3
Service: 2
Wilman Cardenas
It's a good place to spend time with family. Their menu is varied and the beef is good.
Atmosphere: 5
Food: 4
Service: 4
Troy Miller
Best Texas Roadhouse. Food is always cooked perfectly. Waiters are friendly and nice. Just the best!
Atmosphere: 5
Food: 5
Service: 5
Matt Flynn
To many people and the wait is ridiculous!!!! Need to open another one in Martiansburg.
The bathrooms always stink here so bad, that's my only complaint.
Atmosphere: 5
Food: 5
Service: 5
Loyda Ayala
I go very often to this Texas Roadhouse and I always order the same food. But today food was horrible!
Atmosphere: 1
Food: 1
Service: 1
Aaron Dawson
Food was good. Got the steak and catfish meals
Atmosphere: 4
Food: 5
Service: 5
Jessica Maybearry
Delicious meal and great service!!
Atmosphere: 5
Food: 5
Service: 5
Melissa R
I dined at Texas Roadhouse on Christmas Eve, and while the food was great what truly stood out was the incredible professionalism of our waitress (DANNI). Unfortunately, this review comes with both praise and disappointment. During our meal, the table next to us was being rude and unreasonable with our server. They were raising their voices, making snide remarks, cussing, slamming things around, and treating every staff member that came to the table with utter disrespect. Despite th chaos, our server and the manager who went to the tabl handled the situation with unwavering grace and professionalism. They both apologized repetitively, kept calm tones, and continued to ensure that all of the guests, including us, were comfortable and well taken care of. I was deeply impressed by our waitresses composure and ability to still remain calm and polite to everyone she was taking care of under such pressure. Sadly, another waitress approached our table shortly after and stated they would be taking care of us as our waitress had beenlet go, apparently due to how that situation was handled. To us that's unfair and heartbreaking to do to someone, especially on Christmas Eve. To see someone punished for that sends the wrong message. To the management, reconsider how you treat your staff. Waitresses like this are the reason customers return. Of course we will remember good food, but I will remember our waitresses kindness and composure even more. We have been regulars at this establishment for many years and unfortunately we will not be returning simply due to how management chose to treat their staff.
Best place to get a good steak. Complimentary rolls are to die for!
Atmosphere: 5
Food: 5
Service: 5
It may be busy, but that's because it's worth it, and everybody knows it.
Atmosphere: 5
Food: 5
Service: 5
Atmosphere inside is what you expect with good food and customer service.
Can be loud during busy times.
We have taken to ordering the family meals for pickup because it is a great deal and enough to give us dinner and lunch the next day (we cut up leftover sirloins for salad topping).
Atmosphere: 5
Food: 5
Service: 5
Music is too loud. Turn it down a little.
Great steaks!
Atmosphere: 5
Food: 5
Service: 5
Generally good food, always busy!
Manager Ed was unprofessional and rude when I asked to refund a soda that was supposed to be included in a child's menu. My senior mom ordered from the child's menu and was never informed that she would be charged for the soda since she was not a child. My mom did not even want the drink but since it came with the meal she ordered a soda. We were never told about the charge for it. By the way my mom only ate half of the kids meal. We had gone two days prior to another Texas Roadhouse in NC and my mom had no issues ordering a child's menu with a drink.
In addition, we are ordered baked potatoes. The waitress asked if we wanted chese and bacon. I asked if it was included and she indicated yes so we said fine. When there bill came there was a charge for it. I let it go this time. Be careful they will ask you if you want all the extras but not tell you that there is a additional charge.
Atmosphere: 1
Food: 3
Service: 2
It's a good place to spend time with family. Their menu is varied and the beef is good.
Atmosphere: 5
Food: 4
Service: 4
Best Texas Roadhouse. Food is always cooked perfectly. Waiters are friendly and nice. Just the best!
Atmosphere: 5
Food: 5
Service: 5
To many people and the wait is ridiculous!!!! Need to open another one in Martiansburg.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
The bathrooms always stink here so bad, that's my only complaint.
Atmosphere: 5
Food: 5
Service: 5
I go very often to this Texas Roadhouse and I always order the same food.
But today food was horrible!
Atmosphere: 1
Food: 1
Service: 1
Food was good. Got the steak and catfish meals
Atmosphere: 4
Food: 5
Service: 5
Delicious meal and great service!!
Atmosphere: 5
Food: 5
Service: 5
I dined at Texas Roadhouse on Christmas Eve, and while the food was great what truly stood out was the incredible professionalism of our waitress (DANNI). Unfortunately, this review comes with both praise and disappointment. During our meal, the table next to us was being rude and unreasonable with our server. They were raising their voices, making snide remarks, cussing, slamming things around, and treating every staff member that came to the table with utter disrespect. Despite th chaos, our server and the manager who went to the tabl handled the situation with unwavering grace and professionalism. They both apologized repetitively, kept calm tones, and continued to ensure that all of the guests, including us, were comfortable and well taken care of. I was deeply impressed by our waitresses composure and ability to still remain calm and polite to everyone she was taking care of under such pressure. Sadly, another waitress approached our table shortly after and stated they would be taking care of us as our waitress had beenlet go, apparently due to how that situation was handled. To us that's unfair and heartbreaking to do to someone, especially on Christmas Eve. To see someone punished for that sends the wrong message. To the management, reconsider how you treat your staff. Waitresses like this are the reason customers return. Of course we will remember good food, but I will remember our waitresses kindness and composure even more. We have been regulars at this establishment for many years and unfortunately we will not be returning simply due to how management chose to treat their staff.
Service: 5
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