Tropical Smoothie Cafe
$ • Juice Bars & Smoothies
Hours:
1531 S Pleasant Valley Rd, Winchester
(540) 773-5731
About Tropical Smoothie Cafe
Customers' Favorites
Tropical Smoothie Cafe Reviews
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I placed an online order the night of 4/3/23 so I could pick up a smoothie on my way to work the next morning. My order was supposed to be ready by 7:10am. I arrived around 7:12 and saw the Open light wasn’t on yet. I tried the door at 7:15 but the place was dark and nobody was there yet. I waited until around 7:20 and it was either leave without my smoothie or be late for work so I had to leave. I used the app to request a refund but haven’t had any response. I’ve called...read full review
The chicken on my hot sandwich was colder than my bottled water.
This is sad! Why open the doors? You can’t serve anyone inside.. due to the employees saying they are under staffed. But the drive through has a line a mile long. Why be open.. save money close the doors!! Save money shop elsewhere and not have to wait forever! And be served inside!! What’s the difference serving people in a drive through and inside?
Do t spend money here until they can serve everyone!!
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 8AM - 9PM |
| Sunday | 8AM - 9PM |
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Tropical Smoothie Cafe is known for its top-tier customer service, with staff providing patient and welcoming guidance to help customers with their orders. The cafe's team is praised for their speed, friendliness, and accuracy in preparing orders. However, during busy periods, the cafe may struggle with understaffing, leading to longer wait times. Despite this, the cafe aims to provide excellent service, and customers appreciate small gestures like acknowledging their presence and letting them know when they can be assisted. The cafe offers a variety of options, including the Caribbean Jerk salad, making it a great spot for a quick and delicious meal. Customers have noted that while the smoothies are usually amazing, the quality and flavor have been inconsistent in recent visits, with some reporting smaller portions and lack of flavor in the wraps.