The smoothie was watered down and small amounts of ingredients were added instead of the full serving, the peanut butter cup smoothie was bland, with absolutely no taste, and awful.
I asked to taste before pouring it into the cupp but the guy spoke no English and didn't understand. He had s bad attitude. Another foreign guy walked in and went back behind the counter , i asked him if he worked there, he said no, that he was a friend. Then a rude lady walked in from outside with a bad attitude and poor customer service telling me she would not remake and she would not refund. I asked for the owners info, she refused. I will never go in the cheap, stingy, unsanitary business again, and I will be filing a BBB complaint as well.
Atmosphere: 1
Food: 1
Service: 1
U
Deserve a 0! The guy working the front is disgusting! Was handling money then going back and handling the food and drinks with no gloves, no sanitizer and never even touched water or soap! Made the nastiest most tasteless smoothie I’ve ever had and then was rude when I went back for a refund! Refused the give us the number to his “manager” and would only let me speak to some random person on his phone. What a joke! Already made a complaint to the Health Department! Run away 🤮
Atmosphere: 1
Food: 1
Service: 1
Jesse Foster
Darn it, the worst TSC smoothies of any I've been to. I get the same peanut paradiae everywhere I go, this one is a flavorless icey watered mess, clearly they had no idea what they were doing or didn't care. I've been a TSC customizer for a decade and this is the first time it's been actually bad. I mean it was a couple kids in jammies behind the counter, id skip this location. Used to be good but didn't see the recent string of 1 star reviews until I made the mistake of visiting this time I'm December 2024. Hard pass!
R G
Ordered an açaí bowl with VIP card. They didn’t accept it. Paid out of pocket for the bowl and the cup is tiny, they only fill it half way with açaí and add very little fruit, too much honey, and the granola is dust (?) The texture of the granola dust combined with the over use of the honey was extremely unpleasant. When I complained they just added more dust to the top… no added fruit or anything.
Atmosphere: 1
Food: 1
Service: 1
Shea Rogers
Store goes on the web say you are currently open. I can say with certainty that the doors are locked.
Service: 1
Alex Thompson
I think a Tropical Smoothie Rep needs to come out and show them how to make proper food and smoothies. Same experience as other reviewers, watered down smoothie and very small chicken wrap.
Atmosphere: 2
Food: 2
Service: 3
Kristen Escobar
The "smoothie" was essentially flavored water. It was clear it was loaded with ice and barely any fruit. Not worth the cost.
Atmosphere: 2
Food: 1
Service: 2
paul Himmelright
Hard to get service or atmosphere when the website says opens at 7. Door says 7 to. 730 been here a half hour not a soul in there. I live 15 minutes away. I'm done with this place
Atmosphere: 1
Food: 5
Service: 1
Kevin Dorough
Not one word said from the employees, no hello or what would you like, nothing. Playing Eminem over the speakers, unedited. I'm glad I brought my kids. I love Eminem and I didn't really want to talk to them anyway, but I'm not coming back.
Atmosphere: 1
Food: 3
Service: 1
Arik Yox
Food was fine. The amount we got (pictured) costing 60 dollars seems a bit steep. Won’t be coming back simply because this place used to be a value, now we could go sit down and get sushi somewhere for less.
Smoothie tasted very watered down and barely had any fruit, the chicken sandwich just had a few tiny pieces of chicken and not much else. Not worth the money at all.
Atmosphere: 1
Food: 1
Service: 1
Raven Brown
Worse food ever also had the worst customer service do not recommend this god awful place this is worse than hell
Atmosphere: 1
Food: 1
Service: 1
Victoria Newman
Staff struggling to understand English. I ordered a Thai Salad and was given dressing for a different salad. The side I ordered was not in the bag. Went back to get the Thai dressing and they asked if I wanted it in my smoothie. Help!
Atmosphere: 3
Food: 5
Service: 1
Jamia Levy
I get the bowls all the time near my home and it 10/10 alway and they never looked like this I ask nicely for a refund and they didn’t give me it! They on top of I had to the employee lied on my and told the manager (over the phone very unprofessional)I was there 3 hours ago and I was not I got there at 10:07 and drove all the way back home come back to them around 11:15 they was very rude and nasty and I couldn’t understand a word coming out, their mouth, I’m not the type of person to comment but it was unacceptable the way they was treating us. And for $25 to pay and to go home with nothing is crazy. I honestly don’t recommend going to this location it’s not worth your money.
Atmosphere: 1
Food: 1
Service: 1
Beth Ford
New owners are worse than before (hard to believe I know). Food quality and portion size has gone down. Go to the one on pleasant valley. Drive thru, nicer and better quality.
The smoothie was watered down and small amounts of ingredients were added instead of the full serving, the peanut butter cup smoothie was bland, with absolutely no taste, and awful.
I asked to taste before pouring it into the cupp but the guy spoke no English and didn't understand. He had s bad attitude. Another foreign guy walked in and went back behind the counter , i asked him if he worked there, he said no, that he was a friend. Then a rude lady walked in from outside with a bad attitude and poor customer service telling me she would not remake and she would not refund. I asked for the owners info, she refused. I will never go in the cheap, stingy, unsanitary business again, and I will be filing a BBB complaint as well.
Atmosphere: 1
Food: 1
Service: 1
Deserve a 0! The guy working the front is disgusting! Was handling money then going back and handling the food and drinks with no gloves, no sanitizer and never even touched water or soap! Made the nastiest most tasteless smoothie I’ve ever had and then was rude when I went back for a refund! Refused the give us the number to his “manager” and would only let me speak to some random person on his phone. What a joke! Already made a complaint to the Health Department! Run away 🤮
Atmosphere: 1
Food: 1
Service: 1
Darn it, the worst TSC smoothies of any I've been to. I get the same peanut paradiae everywhere I go, this one is a flavorless icey watered mess, clearly they had no idea what they were doing or didn't care. I've been a TSC customizer for a decade and this is the first time it's been actually bad. I mean it was a couple kids in jammies behind the counter, id skip this location. Used to be good but didn't see the recent string of 1 star reviews until I made the mistake of visiting this time I'm December 2024. Hard pass!
Ordered an açaí bowl with VIP card. They didn’t accept it.
Paid out of pocket for the bowl and the cup is tiny, they only fill it half way with açaí and add very little fruit, too much honey, and the granola is dust (?) The texture of the granola dust combined with the over use of the honey was extremely unpleasant.
When I complained they just added more dust to the top… no added fruit or anything.
Atmosphere: 1
Food: 1
Service: 1
Store goes on the web say you are currently open. I can say with certainty that the doors are locked.
Service: 1
I think a Tropical Smoothie Rep needs to come out and show them how to make proper food and smoothies. Same experience as other reviewers, watered down smoothie and very small chicken wrap.
Atmosphere: 2
Food: 2
Service: 3
The "smoothie" was essentially flavored water. It was clear it was loaded with ice and barely any fruit. Not worth the cost.
Atmosphere: 2
Food: 1
Service: 2
Hard to get service or atmosphere when the website says opens at 7. Door says 7 to. 730 been here a half hour not a soul in there. I live 15 minutes away. I'm done with this place
Atmosphere: 1
Food: 5
Service: 1
Not one word said from the employees, no hello or what would you like, nothing. Playing Eminem over the speakers, unedited. I'm glad I brought my kids. I love Eminem and I didn't really want to talk to them anyway, but I'm not coming back.
Atmosphere: 1
Food: 3
Service: 1
Food was fine. The amount we got (pictured) costing 60 dollars seems a bit steep. Won’t be coming back simply because this place used to be a value, now we could go sit down and get sushi somewhere for less.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Smoothie tasted very watered down and barely had any fruit, the chicken sandwich just had a few tiny pieces of chicken and not much else. Not worth the money at all.
Atmosphere: 1
Food: 1
Service: 1
Worse food ever also had the worst customer service do not recommend this god awful place this is worse than hell
Atmosphere: 1
Food: 1
Service: 1
Staff struggling to understand English. I ordered a Thai Salad and was given dressing for a different salad. The side I ordered was not in the bag. Went back to get the Thai dressing and they asked if I wanted it in my smoothie. Help!
Atmosphere: 3
Food: 5
Service: 1
I get the bowls all the time near my home and it 10/10 alway and they never looked like this I ask nicely for a refund and they didn’t give me it! They on top of I had to the employee lied on my and told the manager (over the phone very unprofessional)I was there 3 hours ago and I was not I got there at 10:07 and drove all the way back home come back to them around 11:15 they was very rude and nasty and I couldn’t understand a word coming out, their mouth, I’m not the type of person to comment but it was unacceptable the way they was treating us. And for $25 to pay and to go home with nothing is crazy. I honestly don’t recommend going to this location it’s not worth your money.
Atmosphere: 1
Food: 1
Service: 1
New owners are worse than before (hard to believe I know). Food quality and portion size has gone down. Go to the one on pleasant valley. Drive thru, nicer and better quality.
Atmosphere: 1
Food: 1
Service: 1
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