i wouldn’t go here. the food took a while to make and the guy could not understand what we were trying to say. there was little too no chicken in both me and my sisters wrap and they both were very thin with barely anything in them while the one across town make them with much more food added and a larger portion. smoothies were pretty good just more ice added then i would have liked
Atmosphere: 1
Food: 3
Service: 1
Lucy Cortes
.... idk if they got a new owner..its not the same as it was before. The service is not good at all.. And the food is ehh..
Atmosphere: 1
Food: 1
Service: 1
josh/nikki milleson
For the first time in 6months to a year my husband and myself decided to go to Tropical Smoothie here at Market Street.I'm not sure when the new management took over this location, however it doesn't seem to be running smoothly. There was only two people working and the location was pretty busy.While ordering for my family it came off as if the lady wasn't sure how to punch the order in to the system. Then I went to order my side for my meal and was told "oh you don't want that because it has an up charge, choice our chips." I told the lady "I don't care about the upcharge I would really like the Kale apple slaw". Come to find out they didn't prep it so there was none. Additionallymy husband's Mago Magic and my Bahama Mama doesn't taste like they have all ingredients in them or at least not the correct ratios.Food was not well put together well. As the cook was watching television of some kind in the back while being the only person filling the orders, at least the food side. The lady would go back from time to time to help with the drinks.Don't think I will be returning to this location anytime in the near future.
Atmosphere: 2
Food: 1
Service: 1
Stephanie Garber
Horrible! Same people own the subway next door. Service is horrendous. I ordered online for pick up, hadn't even started my order when I arrived. They were more interested In whoever was on the phone than making my food. If I hadn't already paid for it, I wpuld have left30mins later they finally get to making my order. These people should not be in the food business.
B R
Ordered ahead and waited….waited….waited…..waited. More interested in taking orders from traffic than filling them. Waiting now 25 minutes past the time it was supposed to be ready. Our side food. At least the compost pile gets something nutritious.
Atmosphere: 3
Food: 3
Service: 1
Rajdeep singh Bhinder
Very great service. Delicious as well.
Atmosphere: 5
Food: 5
Service: 5
H
The new owners are absolutely horrible. If you can’t speak enough English to at least understand someone’s name, you should not be running a business somewhere where English is the primary language. Ordered a Caesar salad online and waited 10 minutes past my pickup time then had to rush back to work. The Caesar dressing is not Caesar. Not sure who okay-ed that recipe and I had maybe three pieces of spinach? The guy asked me to confirm my name three times before actually giving me my order. Obviously my name and order did not change during the time I was waiting. Why the need to confirm so much??
Keith T.
The staff were kind and wonderful even though they were busy. It was a little warm in there but it was mid afternoon and sun was out, shining in.
lisa x
Ordered a kids cheese qusidilla, it was hard, cold, and had absolutely no cheese in it. Ordered a smoothie. Was being charged over $11 for a smoothie, I literally go to tropical smoothie, once, maybe twice a week, I live in Fairfax, I have Never paid tht much for a smoothie, will NEVER enter this location
Atmosphere: 1
Food: 1
Service: 1
Sam McDonald
Love this place! Always friendly, food is always good quality and fresh.
Cannot speak very good English to be working with the public. He couldn't understand any of my order. Called ahead to have it ready when I got there and it still wasn't started and had to wait.
Service: 1
Kim A.
Has this changed hands? Haven't been here in awhile but the two Indian gentleman working were NOT friendly, the smoothie was meh
Emily Marina
Always a pleasant experience, friendly staff and very clean.Bowls are always filled to the top and order has been correct everytime.
Atmosphere: 5
Food: 5
Service: 5
Michelle Potter
This restaurant is my favorite restaurant. Of all restaurants I know I prefer it most. I always suggest to my friends to go to visit this restaurant. Whenever I feel like having a proper meal, this is the place that comes instantly to my head. Extremely good and varied food and members and great atmosphere.
i wouldn’t go here. the food took a while to make and the guy could not understand what we were trying to say. there was little too no chicken in both me and my sisters wrap and they both were very thin with barely anything in them while the one across town make them with much more food added and a larger portion. smoothies were pretty good just more ice added then i would have liked
Atmosphere: 1
Food: 3
Service: 1
.... idk if they got a new owner..its not the same as it was before. The service is not good at all.. And the food is ehh..
Atmosphere: 1
Food: 1
Service: 1
For the first time in 6months to a year my husband and myself decided to go to Tropical Smoothie here at Market Street.I'm not sure when the new management took over this location, however it doesn't seem to be running smoothly. There was only two people working and the location was pretty busy.While ordering for my family it came off as if the lady wasn't sure how to punch the order in to the system. Then I went to order my side for my meal and was told "oh you don't want that because it has an up charge, choice our chips." I told the lady "I don't care about the upcharge I would really like the Kale apple slaw". Come to find out they didn't prep it so there was none. Additionallymy husband's Mago Magic and my Bahama Mama doesn't taste like they have all ingredients in them or at least not the correct ratios.Food was not well put together well. As the cook was watching television of some kind in the back while being the only person filling the orders, at least the food side. The lady would go back from time to time to help with the drinks.Don't think I will be returning to this location anytime in the near future.
Atmosphere: 2
Food: 1
Service: 1
Horrible! Same people own the subway next door. Service is horrendous. I ordered online for pick up, hadn't even started my order when I arrived. They were more interested In whoever was on the phone than making my food. If I hadn't already paid for it, I wpuld have left30mins later they finally get to making my order. These people should not be in the food business.
Ordered ahead and waited….waited….waited…..waited. More interested in taking orders from traffic than filling them. Waiting now 25 minutes past the time it was supposed to be ready. Our side food. At least the compost pile gets something nutritious.
Atmosphere: 3
Food: 3
Service: 1
Very great service. Delicious as well.
Atmosphere: 5
Food: 5
Service: 5
The new owners are absolutely horrible. If you can’t speak enough English to at least understand someone’s name, you should not be running a business somewhere where English is the primary language. Ordered a Caesar salad online and waited 10 minutes past my pickup time then had to rush back to work. The Caesar dressing is not Caesar. Not sure who okay-ed that recipe and I had maybe three pieces of spinach? The guy asked me to confirm my name three times before actually giving me my order. Obviously my name and order did not change during the time I was waiting. Why the need to confirm so much??
The staff were kind and wonderful even though they were busy. It was a little warm in there but it was mid afternoon and sun was out, shining in.
Ordered a kids cheese qusidilla, it was hard, cold, and had absolutely no cheese in it. Ordered a smoothie. Was being charged over $11 for a smoothie, I literally go to tropical smoothie, once, maybe twice a week, I live in Fairfax, I have Never paid tht much for a smoothie, will NEVER enter this location
Atmosphere: 1
Food: 1
Service: 1
Love this place! Always friendly, food is always good quality and fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good as always!
Atmosphere: 5
Food: 5
Service: 5
Cannot speak very good English to be working with the public. He couldn't understand any of my order. Called ahead to have it ready when I got there and it still wasn't started and had to wait.
Service: 1
Has this changed hands? Haven't been here in awhile but the two Indian gentleman working were NOT friendly, the smoothie was meh
Always a pleasant experience, friendly staff and very clean.Bowls are always filled to the top and order has been correct everytime.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is my favorite restaurant. Of all restaurants I know I prefer it most. I always suggest to my friends to go to visit this restaurant. Whenever I feel like having a proper meal, this is the place that comes instantly to my head. Extremely good and varied food and members and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5