Wendy's
2185 S Pleasant Valley Rd, Winchester
(540) 678-4856
Recent Reviews
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Wheelchair accessibility: Yes I personally use a cane to walk so I look for wheelchair services as it helps me as well.
Recommended dishes: Taco Salad
Hamburgers were not fresh and cold. The chicken nuggets were ok. It was later at night but it was still 2 hours before closing.
We were disappointed this time at Wendy's. The service was good, we used the drive thru and the employees were friendly and courteous.
Atmosphere: 4
Food: 1
Service: 4
One of the better Wendy's I've been to in a while. Good burger and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dave's Combo
Wanted to try new chicken, person on mic was very unprofessional and rude, ordered a plain hamburger and i was asked if it was for a dog, i will never go back here,
Atmosphere: 1
Food: 2
Service: 1
The person assisting me was a little rude and too busy on her phone to fully assist me.
Ordered breakfast today (09/04/24) in drive thru. The guy taking my money, didn’t greet me or tell me the total…very poor customer service.
I ordered a sausage burrito, I took one bite and threw it away, it smelled and tasted bad. Igor a 4 pc. French toast sticks, also horrible, it was like they were baked & not fried. Dry and no flavor. I ate one and trashed them.
I will never waste money on their Breakfast items again.
Atmosphere: 2
Food: 1
Service: 1
I got a wrap and it was quite poorly made. This location is a hit or miss
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Bacon Cheeseburger, Dave's Single
This was my favorite Wendy's in Winchester, but after tonight I probably won't be coming back. I placed my order around 11:30pm, 6pc & 2 double stacks. The food was old and cold. As someone with a restaurant management background, I am displeased with the night crew. I was cut off several times when giving my simple order and then the next window threw the bag at me. The level of rudeness I was served was uncalled for and very distasteful.
Atmosphere: 1
Food: 1
Service: 1
Old, rubbery food. Guess it was just the time of night, but all our food was pretty gross. If we hadn't been on the road, we would have asked for a fresh replacement. We shouldn't have had to. Service was OK.
Atmosphere: 3
Food: 1
Service: 3
Great food and great people serving...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Need to fix AC!!! It's been that way for months! Stuffy feeling inside.
Atmosphere: 2
Food: 4
Service: 4
AC units were spread throughout the seating area. Not sure if repairs were being made. Staff spoke mostly Spanish and the only person who seemed customer oriented was the person at the register.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Dave's Single
This restaurant was so dirty my Sandle stuck to the floor. The tables weren’t wiped up and all the surfaces were sticky. It also smelled weird. The AC is definitely broken. I just don’t understand why it was so dirty and sticky. Instead of sitting in we got it to go, but we should have turned around and left as soon as we entered.
Atmosphere: 1
Food: 3
Service: 1
The crew members are absolutely rude. I went today and the lady who took my order and HAWK TUAH'd through the mic the entire time I tried to give her my order. Go to another Wendy's in the town of Winchester, not pleasant valley!
Food: 1
Service: 1
The burgers seem like they were leftovers from the day before. They did not look or taste fresh.
Atmosphere: 1
Food: 1
Service: 2
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