Ikea cinnamon bun $1.50. I was a fool consumer. I didn't read the price. 2 cinnamon buns $14. $6.29 each. Not cook enough.
Atmosphere: 3
Food: 1
Service: 4
Claro G
Always tasty especially when it only cost $1.25!!!
Atmosphere: 4
Food: 4
Service: 4
Mahir Hossain
I had a disappointing experience today. I suffer from severe pollen allergies and simply needed a few tissues, but the staff member—an Asian gentleman—responded rudely when I took some without making a purchase. I understand store policies, but there’s a respectful way to communicate with customers. As a business owner myself, I know how important it is to treat people kindly—especially in a customer-facing role. His attitude was unwelcoming and frankly unnecessary. Based on this interaction, I won’t be returning. I hope this feedback helps improve the customer service experience for others.
Service: 1
Isaiah Girton
Amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Thomas
If I could give taste a less than 0 I would! The rolls were dry. Some parts even under cooked. Pl don't waste ur time or your money at this cinabon!
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Cinnamon Roll
Lysa D'Amour
Would give a zero star review if it was an option. Purchased a gift card in January from the Potomac Mills location and tried to use it today at Potomac Mills but neither of the 2 employees could figure out how to complete the purchase and swiped the gift card multiple times. They called another worker on the phone and speaking in very little English, continued to swipe the card and card kept as accepted but they could not complete the transaction. We waited nearly a half hour before taking the gift card back and leaving without the Cinnabons. Do better with hiring employees and training them.
I assume they wasted the full amount of the gift card by swiping it over 6 times and never completing the transaction. Horrible customer services. Can't even ring up and know how to use a gift card that was purchased at their location!
Atmosphere: 1
Food: 1
Service: 1
Es Lopez
Picked up some cinnamon rolls and the one already packed are not that good. They skimp on the frosting. If you’re going to charge 16.99 for a four pack, at least load it up with frosting.
Atmosphere: 2
Food: 1
Service: 2
Gabrielle Cause
It's like this location is scared to add the cinnamon part of the Cinnabon, it is quite literally bread and icing. This is very disappointing!!!!
Atmosphere: 1
Food: 1
Service: 1
Sandra Hedmont
So delicious so creamy so worth it to get my hands dirty
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Side of Oreo Pieces
MICHAEL CHILDS
It's clean, it's professional, and the rolls are pillowy soft.
Vegetarian options: It's bread ?.
Kid-friendliness: Perfect for after they get the chores done.
Wheelchair accessibility: Ramps at every step of the way, large open area, no stairs to worry about.
There's not enough icing. I feel like it got shorted.
Food: 2
Guardian Angel
Cinnabon is next to Saks Fifth Avenue, Polo Ralph Lauren, and Kay Jewelers Outlet.Food always hot ?
Dough Boy
Freshly Cooked , you can't go wrong with these cinnabons would recommend to others check them out !
S J
The Cinnamon rolls were not fully cooked. The people at the counter were not focused on customer service.
Zainab Hayat
I typically go here to get coffee because it’s quick but sometimes when I forget to pack a fork for my lunch I go to get a fork and today I was rudely told that I should not come to get a fork anymore. Mind u not the first time I’ve had this experience with them so I brought a big pack of disposable forks from home but I ran out and went today only to be spoken to so rudely.
Ikea cinnamon bun $1.50. I was a fool consumer. I didn't read the price. 2 cinnamon buns $14. $6.29 each. Not cook enough.
Atmosphere: 3
Food: 1
Service: 4
Always tasty especially when it only cost $1.25!!!
Atmosphere: 4
Food: 4
Service: 4
I had a disappointing experience today. I suffer from severe pollen allergies and simply needed a few tissues, but the staff member—an Asian gentleman—responded rudely when I took some without making a purchase. I understand store policies, but there’s a respectful way to communicate with customers. As a business owner myself, I know how important it is to treat people kindly—especially in a customer-facing role. His attitude was unwelcoming and frankly unnecessary. Based on this interaction, I won’t be returning. I hope this feedback helps improve the customer service experience for others.
Service: 1
Amazing customer service
Atmosphere: 5
Food: 5
Service: 5
If I could give taste a less than 0 I would!
The rolls were dry. Some parts even under cooked. Pl don't waste ur time or your money at this cinabon!
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Cinnamon Roll
Would give a zero star review if it was an option. Purchased a gift card in January from the Potomac Mills location and tried to use it today at Potomac Mills but neither of the 2 employees could figure out how to complete the purchase and swiped the gift card multiple times. They called another worker on the phone and speaking in very little English, continued to swipe the card and card kept as accepted but they could not complete the transaction. We waited nearly a half hour before taking the gift card back and leaving without the Cinnabons. Do better with hiring employees and training them.
I assume they wasted the full amount of the gift card by swiping it over 6 times and never completing the transaction. Horrible customer services. Can't even ring up and know how to use a gift card that was purchased at their location!
Atmosphere: 1
Food: 1
Service: 1
Picked up some cinnamon rolls and the one already packed are not that good. They skimp on the frosting. If you’re going to charge 16.99 for a four pack, at least load it up with frosting.
Atmosphere: 2
Food: 1
Service: 2
It's like this location is scared to add the cinnamon part of the Cinnabon, it is quite literally bread and icing. This is very disappointing!!!!
Atmosphere: 1
Food: 1
Service: 1
So delicious so creamy so worth it to get my hands dirty
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Side of Oreo Pieces
It's clean, it's professional, and the rolls are pillowy soft.
Vegetarian options: It's bread ?.
Kid-friendliness: Perfect for after they get the chores done.
Wheelchair accessibility: Ramps at every step of the way, large open area, no stairs to worry about.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Restaurantji Recommends
There's not enough icing. I feel like it got shorted.
Food: 2
Cinnabon is next to Saks Fifth Avenue, Polo Ralph Lauren, and Kay Jewelers Outlet.Food always hot ?
Freshly Cooked , you can't go wrong with these cinnabons would recommend to others check them out !
The Cinnamon rolls were not fully cooked. The people at the counter were not focused on customer service.
I typically go here to get coffee because it’s quick but sometimes when I forget to pack a fork for my lunch I go to get a fork and today I was rudely told that I should not come to get a fork anymore. Mind u not the first time I’ve had this experience with them so I brought a big pack of disposable forks from home but I ran out and went today only to be spoken to so rudely.
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