Earlier today, I called Domino’s to cash out on the emergency pizza deal. I wasn’t able to reach anybody on the phone so I went out later on this evening and decided to stop past the dominoes. When I stop passing the dominoes, I was aware of what the situation was. There was a young man working by himself. His name was Ed. He was taking all the orders, making all the pieces dealing with customers on the phone in and out of the store and having to manage that whole process by himself. At that time, I could no longer bring myself to father complaint against a young man because he was doing the very best that he could. I appreciated his effort and his customer service and his ability to actually make my pizza while I set my current waiting for it, although he was being bombarded with phone calls and other customers. Dominoes, you guys need to get it together. You cannot leave individuals in the store by themselves and expect them to be attended to everyone’s needs and handle all of the orders conversations complaints and issues that come along with being a manager Just to mention, he was only 18 years old… Good job and I appreciate your hard work if no one else tells you I’m gonna let you know.
kenny farrar
The New York cheese pizza was so dry it barely had any sauce on it!
Atmosphere: 4
Food: 1
Service: 3
Jennifer S
Our pizza spot. Always get our tasty pizza and garlic knots fast and the service is great.
Atmosphere: 5
Food: 5
Service: 5
Jose at it Again
Just made an order, paid and didn’t end up receiving my order at all.. fraud ? Looked at my house camera and they never ended up even coming to the address.. tried finding a resolution threw the website, dominos ai chat and both seem like they can’t complete the task.
Service: 1
Shruti Sanghavi
Good customer service and nice employees. This is my go to domino’s in Woodbridge.
Vegetarian options: You can customize any pizza to include lots of veggies and opt for low or no cheese if you are vegan.
Atmosphere: 3
Food: 5
Service: 5
Cheyenne Sanchez
Pizza was not made the way I wanted it but that is what to expect with delivery.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Deluxe Pizza
Murat Kucukkazdal
Dominos as usual. Affordable, quick and delicious.
Atmosphere: 5
Food: 5
Service: 5
Fred O
Always on point
Atmosphere: 5
Food: 5
Service: 5
Money Maximus
Terrible management. Placed an order online. Had them cancelled it and tell me the address wasn’t a real address after waiting a hour. Then they refused to give me any information for a district manager or corporate office number to file a complaint. Then I was hung up on. No worries I can file easily with the BBB ?♂️ Nobody out pizzas the Hut ?
Atmosphere: 1
Food: 1
Service: 1
Fernando Osegueda
Terrible service. Took over 1 hour and 30 min to get my pizza. WHY would I pay for delivery if it takes that long. The rep said there’s only 2 ppl working, well that’s 4 hands. Shouldn’t take this long.
Took so longs to get our food from ordering to picking it up it was at least a
Atmosphere: 2
Food: 4
Service: 1
Jarvis Waller (Jarvis7575)
Quality needs improvement.
Atmosphere: 3
Food: 3
Service: 3
Ismail Bahbah
After 13 years of ordering from this place, this is the first time I encountered and witnessed discrimination. The manager there was so mean to the foreign customers and all of her staff members, snapping her fingers at them and talking down to them. I saw one particular interaction which was interestingly different with a Caucasian lady customer who received the best customer service and even got free garlic dip with a good bye and thank you for your patience. The other customers 2 or 3 customers canceled their order in front of me. As I was waiting I asked to get a clean cut. After 45 min of waiting I get handed a pizza that was clearly not clean cut since I witnessed all the pizzas being cut. The manager was rude about the whole thing and asked me to find a new dominos to order from and that I was not welcomed to her store and that she was the boss and could do whatever she wants. I highly doubt I’ll going back.
Atmosphere: 1
Food: 2
Service: 1
Jim Clark
Bread bites!!!
Michelle Miller
My order never arrived. The manager said that they couldn’t refund my credit card (not sure why?) So, instead, I was given a credit to resolve the issue and told to mention it next time I ordered. Went to order today and guess what?……no record of the credit. This place legit just stole from me.
Earlier today, I called Domino’s to cash out on the emergency pizza deal. I wasn’t able to reach anybody on the phone so I went out later on this evening and decided to stop past the dominoes. When I stop passing the dominoes, I was aware of what the situation was. There was a young man working by himself. His name was Ed. He was taking all the orders, making all the pieces dealing with customers on the phone in and out of the store and having to manage that whole process by himself. At that time, I could no longer bring myself to father complaint against a young man because he was doing the very best that he could. I appreciated his effort and his customer service and his ability to actually make my pizza while I set my current waiting for it, although he was being bombarded with phone calls and other customers. Dominoes, you guys need to get it together. You cannot leave individuals in the store by themselves and expect them to be attended to everyone’s needs and handle all of the orders conversations complaints and issues that come along with being a manager Just to mention, he was only 18 years old… Good job and I appreciate your hard work if no one else tells you I’m gonna let you know.
The New York cheese pizza was so dry it barely had any sauce on it!
Atmosphere: 4
Food: 1
Service: 3
Our pizza spot. Always get our tasty pizza and garlic knots fast and the service is great.
Atmosphere: 5
Food: 5
Service: 5
Just made an order, paid and didn’t end up receiving my order at all.. fraud ? Looked at my house camera and they never ended up even coming to the address.. tried finding a resolution threw the website, dominos ai chat and both seem like they can’t complete the task.
Service: 1
Good customer service and nice employees. This is my go to domino’s in Woodbridge.
Vegetarian options: You can customize any pizza to include lots of veggies and opt for low or no cheese if you are vegan.
Atmosphere: 3
Food: 5
Service: 5
Pizza was not made the way I wanted it but that is what to expect with delivery.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Deluxe Pizza
Dominos as usual. Affordable, quick and delicious.
Atmosphere: 5
Food: 5
Service: 5
Always on point
Atmosphere: 5
Food: 5
Service: 5
Terrible management. Placed an order online. Had them cancelled it and tell me the address wasn’t a real address after waiting a hour. Then they refused to give me any information for a district manager or corporate office number to file a complaint. Then I was hung up on. No worries I can file easily with the BBB ?♂️ Nobody out pizzas the Hut ?
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Took over 1 hour and 30 min to get my pizza. WHY would I pay for delivery if it takes that long. The rep said there’s only 2 ppl working, well that’s 4 hands. Shouldn’t take this long.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took so longs to get our food from ordering to picking it up it was at least a
Atmosphere: 2
Food: 4
Service: 1
Quality needs improvement.
Atmosphere: 3
Food: 3
Service: 3
After 13 years of ordering from this place, this is the first time I encountered and witnessed discrimination. The manager there was so mean to the foreign customers and all of her staff members, snapping her fingers at them and talking down to them. I saw one particular interaction which was interestingly different with a Caucasian lady customer who received the best customer service and even got free garlic dip with a good bye and thank you for your patience. The other customers 2 or 3 customers canceled their order in front of me. As I was waiting I asked to get a clean cut. After 45 min of waiting I get handed a pizza that was clearly not clean cut since I witnessed all the pizzas being cut. The manager was rude about the whole thing and asked me to find a new dominos to order from and that I was not welcomed to her store and that she was the boss and could do whatever she wants. I highly doubt I’ll going back.
Atmosphere: 1
Food: 2
Service: 1
Bread bites!!!
My order never arrived. The manager said that they couldn’t refund my credit card (not sure why?) So, instead, I was given a credit to resolve the issue and told to mention it next time I ordered. Went to order today and guess what?……no record of the credit. This place legit just stole from me.
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