Dunkin'

14200 Smoketown Rd, Woodbridge
(571) 552-3177

Recent Reviews

Diana Gomez (Pumpkin2648)

Bit busy right around lunch time/high school dismissal time. It's better to place an order in the app and get down the car to pick up. Drink was made as requested, and took only 5 minutes to get it after placing the order in the app

Atmosphere: 5

Food: 5

Service: 5

Osmar Ericastilla Artola

Everything is good but I don’t like that they don’t even tie they hair, they don’t use a cap to prepare the food, they were 2 males with no caps and they have long hair, that’s

Atmosphere: 1

Jeffery Haywood

I ordered a sausage egg and cheese croissant and hash browns. It was the worst. IMHO the food was old. I received maybe five pieces of hash brown nuggets that were soggy and mealy. The bread on the croissant tasted like it was set on a counter uncovered for a week. Everything went straight to the trash. A total waste of money and time. Went to McDonald's across the street and had a proper breakfast

Atmosphere: 4

Food: 1

Service: 5

George Mensah

Shaun's customer service was amazing, he ensured everyone before me was treated respectfully and even gave me same treatment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Donuts, Egg and Cheese

c b

Waited 20 mins for iced coffee. Do better guys!

Atmosphere: 1

Food: 1

Service: 1

Lili Vanderkraum

Clean, fast, and amazing crew with impeccable customer service skills.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage, Croissant, Muffins

Sha Boogie

The employees were so confused looking. As if they were all new to the job and had no idea what to do with such a crown. mixing up orders and forgetting others. Delivery persons just come in and pick up any order and often returned due to wrong pick up. Not the location for me.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Egg and Cheese, Croissant

Jeremiah Karrasch

My wife and I have been coming to this Dunkin everyday for ten years. We’ve seen teams and employees and managers come and go; but the current manager, Ivan, and his crew, are amazing!! Orders are consistently perfect, with everyone being exceptionally kind and always remembering me. Starting my day with such wonderful interactions is truly the best way to kick off my day. Thanks you Ivan and Team for doing it the right way!Parking: Got It’s own parking.Kid-friendliness: Obviously he took great care of my kids especially.

Atmosphere: 5

Food: 5

Service: 5

Salvador Perez

Good food. Dude let my receipt with my info fly to the wind. Didn't even bother to get it.

Atmosphere: 4

Food: 5

Service: 4

Martha Jones

The employees look like they'd rather be anywhere on earth except at Dunkin. I get it, working for minimum wage or below sucks. I've worked mediocre retail jobs myself. But it's unpleasant to patron a business and not even feel welcome by the employees. Dunkin: pay your employees more. If not, at least train them on how to treat customers. I have no reason to return to this location if the employees don't even have a reason to act like they care about customer service.

Atmosphere: 2

Food: 2

Service: 1

Nafas Khan

Honestly, the worst store ever I’ve been to.The food is okay obviously it’s the chain . But the worst service ever. The employees are the slowest. Either it’s online order or in person. I waisted 20 mins two time for my curbside pick up . Like no one bothers to check their curbside/online order unless someone has to physically go in there and tell them.

Atmosphere: 2

Food: 3

Service: 1

Derry Tidmore

The butter pecan coffee and sourdough breakfast sandwich were fantastic! ??

Atmosphere: 5

Food: 5

Service: 5

Geraldine Brown

Cashier was very rude to my 12 year old

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Egg and Cheese

Linda Riley

Good smoothies and Boston cream donuts ?

Daniel Moody

Not a drive through location, you must go inside. Stopped by for a coffee and donuts. Handed me the donuts at the register but had to wait for the coffee as they don’t pour it at the register. The placed was slammed and all the workers were beyond busy. I waited for all the specialty food and drink orders ahead of me for 15 minutes and still no coffee. The manager was kind enough to refund my coffee cost and wished me a good day. I appreciate that and how hard they worked, but they need to change their procedures and pour coffee at the register and not have the simple coffee order waiting in the queue for all the specialty orders. Probably will not stop here again.

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