Ordered one item from this location, and they screwed up the order. The location was not busy by any means when I picked up. I emailed customer service, and they never replied after even mentioning someone would contact me in 48hours. Save yourself some grief and go to Popeyes on the other end of the plaza.
Atmosphere: 1
Food: 1
Service: 1
Chris Whitaker
It was KFC..
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
kina martin
Chicken nuggets tasted like fake meat. Very limited selection of sauces. Will not eat KFC again.
Atmosphere: 3
Food: 1
Service: 2
Rokhan Faraz
Awesome staff - thank you for all the services- a great team thank
Atmosphere: 5
Food: 5
Service: 5
David Sutphin
There were no customers inside the dining area, yet I had to wait at the front counter for too long while I observed the cashier take two orders at drive thru. The male cashier who waited on me never spoke, nor did he say thank you. Very poor customer service!
Atmosphere: 4
Food: 4
Service: 1
Melanie Catron
Food is always hot and fresh at this location.
Atmosphere: 5
Food: 5
Service: 5
Jamie Keys
Quick service in the drive-thru. Fresh sandwich and fries.
Atmosphere: 5
Food: 5
Service: 5
Nancy Crespo
Order the grilled chicken bc I can not eat the fried chicken. Received wrong order otherwise, I would have given 5 stars. Register worker did not put order correctly but, she did correct my order once I returned the food.Dietary restrictions: Not fried chicken but grilled chicken.
Atmosphere: 5
Food: 5
Service: 4
Sonya Smith
I go to the same KFC ,and I have for many years. twice this month the employee has gotten our order wrong and missing items that I asked for. all items are charged and on receipt I travel 20 minutes to this particular KFC because there were never any issues until recently. the employee was very rude when I called to let her know, she said " yes, I remember your order but I don't know what you want me to do about your missing items" she told me to come back with the receipt but I told her that I shouldn't have to travel the same distance twice to the same place every time I order . I do have the receipt yet it is the point of I shouldn't have to sit in the line ,checking each bag while other people are in line . once is a mistake ,twice is doing your job poorly, on top of being rude to me.
Oshane Gordon
If your from the Caribbean you'll not be disappointed, it's crispy, seasoned just right and has flavor that will satisfy.
Forgot biscuits, gave us original instead of extra crispy and didn't tell us. Check your
Atmosphere: 1
Food: 1
Service: 1
Tim Brown
Food quality and customer service is greatly improved since last review. Upgrading previous review of 3 stars to 4. Keep it up Smoketown Road KFC! Yes!
Jarvis Waller (Jarvis7575)
It was OK.Nothing special. Wasn't hot or fresh. Just average.
Food: 3
Service: 5
D G
Food tastes great a little bright inside but other than that 5/5
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Red
Shorted me $10 on the change. Make sure you pay attention. Staff not friendly.
Ordered one item from this location, and they screwed up the order. The location was not busy by any means when I picked up. I emailed customer service, and they never replied after even mentioning someone would contact me in 48hours. Save yourself some grief and go to Popeyes on the other end of the plaza.
Atmosphere: 1
Food: 1
Service: 1
It was KFC..
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Chicken nuggets tasted like fake meat. Very limited selection of sauces. Will not eat KFC again.
Atmosphere: 3
Food: 1
Service: 2
Awesome staff - thank you for all the services- a great team thank
Atmosphere: 5
Food: 5
Service: 5
There were no customers inside the dining area, yet I had to wait at the front counter for too long while I observed the cashier take two orders at drive thru. The male cashier who waited on me never spoke, nor did he say thank you. Very poor customer service!
Atmosphere: 4
Food: 4
Service: 1
Food is always hot and fresh at this location.
Atmosphere: 5
Food: 5
Service: 5
Quick service in the drive-thru. Fresh sandwich and fries.
Atmosphere: 5
Food: 5
Service: 5
Order the grilled chicken bc I can not eat the fried chicken. Received wrong order otherwise, I would have given 5 stars. Register worker did not put order correctly but, she did correct my order once I returned the food.Dietary restrictions: Not fried chicken but grilled chicken.
Atmosphere: 5
Food: 5
Service: 4
I go to the same KFC ,and I have for many years. twice this month the employee has gotten our order wrong and missing items that I asked for. all items are charged and on receipt I travel 20 minutes to this particular KFC because there were never any issues until recently. the employee was very rude when I called to let her know, she said " yes, I remember your order but I don't know what you want me to do about your missing items" she told me to come back with the receipt but I told her that I shouldn't have to travel the same distance twice to the same place every time I order . I do have the receipt yet it is the point of I shouldn't have to sit in the line ,checking each bag while other people are in line . once is a mistake ,twice is doing your job poorly, on top of being rude to me.
If your from the Caribbean you'll not be disappointed, it's crispy, seasoned just right and has flavor that will satisfy.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: KFC Chicken Combo
Restaurantji Recommends
Forgot biscuits, gave us original instead of extra crispy and didn't tell us. Check your
Atmosphere: 1
Food: 1
Service: 1
Food quality and customer service is greatly improved since last review. Upgrading previous review of 3 stars to 4. Keep it up Smoketown Road KFC! Yes!
It was OK.Nothing special. Wasn't hot or fresh. Just average.
Food: 3
Service: 5
Food tastes great a little bright inside but other than that 5/5
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Shorted me $10 on the change. Make sure you pay attention. Staff not friendly.
Atmosphere: 2
Food: 3
Service: 1