3 of us ordered a drink with boba, 3 drinks did not have boba, it was at this point after receiving them that we were informed, no refunds were given for the boba charged. Shift workers from Oct 3rd, closing shift ← so management can re-educate
Atmosphere: 1
Food: 1
Service: 1
Julia Tate
They don't have a QR scanner anymore which is just baffling to me? I've been here twice now trying to use a gift card with a QR code and I'm told they can't scan it so I can't use it. So what happens if I order in the app and want to pay with my KFT card which is a QR code? Ugh. I know for a fact they used to have one. I don't think I'll be back to this location, I was so excited when KFT came to Woodbridge but this location is kinda going downhill. Gonna lose out on a lot of business with no QR scanner
Jae Dagulo
On April 15th around 2pm, the Asian female worker showed us some really bad service towards me and my wife. She didn’t understand our requests and was giving us an attitude while we ordered. Her demeanor also felt like she was rushing us. We then waited for our orders and the young gentleman gave us our first drink and was VERY courteous about us waiting for our other drink while it needed to cool down. He was amazing. But then the same lady got upset with him and was talking down to him about making our first drink. You need to remind her not to be so condescending towards customers especially when it’s not busy.
Atmosphere: 2
Food: 3
Service: 1
Zachary Meadows
The staff is always friendly the drinks are always on point and I really enjoy my trips here! I love the specialty drinks and events like they had with Genshin and princess Peach and yeah highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Alex Walter
The drinks and atmosphere is solid but their service is simply not there. They claim to open at 11am yet when I came here today at 12pm, doors are closed. They seem to be inconsistent with their opening hours which is upsetting and misleading.
Atmosphere: 4
Food: 4
Service: 2
Brittany Arthur
I've tried this place several times. The first time, I thought the barista may have misheard me when my drink wasn't right. No, this place is just bad (and outrageously expensive). If a can't get a $7 iced tea right, something is wrong. Will not be back.
Atmosphere: 4
Food: 1
Service: 4
Michelle
Kung fu tea is my favorite!! but sadly this location seems to be inconsistent with making their drinks. I always get the oreo wow and sometimes the boba is too hard or they forget to add ingredients. Honestly it’s 50/50 everytime i go. Starting to think of other boba places to go to.
Atmosphere: 3
Food: 3
Service: 2
msu mom88
Terrible. Boba inedible & stale most of the time and/or they completely disregard the ordering instructions and add all sugar. Then rude lady manager refuses to remake your drink after you paid & tipped! Go to other locations! UPDATE: Apparently they now lie in response to your honest review? No drink was ever re-made. Boba is at the bottom so if you politely request fresh boba(not old. hard pellets ) they refuse. Sad.
Atmosphere: 1
Food: 1
Service: 1
Anxiouslady
I think they put black tea instead of green because it didn't taste right. Too weary to try again.
This is my go to bubble tea/boba tea place. Love the rewards program too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kung Fu Milk Tea
J Mill
Learn to read. At $10 bucks a drink I expect the people making these drinks to learn how to read and comprehend orders. No ice means NO ICE and adding oreos (which is something I paid for) means ADD OREOS. I suggest you get this fixed before screwing up my next drink.
Atmosphere: 1
Food: 1
Service: 1
Chiara Flattery
Super nice staff boba is average
Mary Randolph
Parking: Normal parking
Quynh Nguyen
I got drink from here and twice my drink got flies in it
3 of us ordered a drink with boba, 3 drinks did not have boba, it was at this point after receiving them that we were informed, no refunds were given for the boba charged. Shift workers from Oct 3rd, closing shift ← so management can re-educate
Atmosphere: 1
Food: 1
Service: 1
They don't have a QR scanner anymore which is just baffling to me? I've been here twice now trying to use a gift card with a QR code and I'm told they can't scan it so I can't use it. So what happens if I order in the app and want to pay with my KFT card which is a QR code? Ugh. I know for a fact they used to have one. I don't think I'll be back to this location, I was so excited when KFT came to Woodbridge but this location is kinda going downhill. Gonna lose out on a lot of business with no QR scanner
On April 15th around 2pm, the Asian female worker showed us some really bad service towards me and my wife. She didn’t understand our requests and was giving us an attitude while we ordered. Her demeanor also felt like she was rushing us. We then waited for our orders and the young gentleman gave us our first drink and was VERY courteous about us waiting for our other drink while it needed to cool down. He was amazing. But then the same lady got upset with him and was talking down to him about making our first drink. You need to remind her not to be so condescending towards customers especially when it’s not busy.
Atmosphere: 2
Food: 3
Service: 1
The staff is always friendly the drinks are always on point and I really enjoy my trips here! I love the specialty drinks and events like they had with Genshin and princess Peach and yeah highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The drinks and atmosphere is solid but their service is simply not there. They claim to open at 11am yet when I came here today at 12pm, doors are closed. They seem to be inconsistent with their opening hours which is upsetting and misleading.
Atmosphere: 4
Food: 4
Service: 2
I've tried this place several times. The first time, I thought the barista may have misheard me when my drink wasn't right. No, this place is just bad (and outrageously expensive). If a can't get a $7 iced tea right, something is wrong. Will not be back.
Atmosphere: 4
Food: 1
Service: 4
Kung fu tea is my favorite!! but sadly this location seems to be inconsistent with making their drinks. I always get the oreo wow and sometimes the boba is too hard or they forget to add ingredients. Honestly it’s 50/50 everytime i go. Starting to think of other boba places to go to.
Atmosphere: 3
Food: 3
Service: 2
Terrible. Boba inedible & stale most of the time and/or they completely disregard the ordering instructions and add all sugar. Then rude lady manager refuses to remake your drink after you paid & tipped! Go to other locations! UPDATE: Apparently they now lie in response to your honest review? No drink was ever re-made. Boba is at the bottom so if you politely request fresh boba(not old. hard pellets ) they refuse. Sad.
Atmosphere: 1
Food: 1
Service: 1
I think they put black tea instead of green because it didn't taste right. Too weary to try again.
Excellent!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is my go to bubble tea/boba tea place. Love the rewards program too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kung Fu Milk Tea
Learn to read. At $10 bucks a drink I expect the people making these drinks to learn how to read and comprehend orders. No ice means NO ICE and adding oreos (which is something I paid for) means ADD OREOS. I suggest you get this fixed before screwing up my next drink.
Atmosphere: 1
Food: 1
Service: 1
Super nice staff boba is average
Parking: Normal parking
I got drink from here and twice my drink got flies in it
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