Pei Wei Asian Express

Very poor customer service. Shouts at you and deals with you in a very condescending manner. Asking for extra plates due to us sharing their combo plates that are meant to be shared is dealt with negatively by the staff. Will not buy from them ever again. Very poor customer service.

Atmosphere: 1

Food: 1

Service: 1

This place has fallen in quality!

They possibly have manager running the line whom are extremely rude and pushy! They try to get you to order what they have not sold during closing time. If you say no they get an attitude. Which is funny. When they have their cooks running the line its a much better experience they upsell in a nice way and I do always take up on their offers but the ladies who run the line now rude and arrogant! Will not be back!!

Atmosphere: 1

Food: 1

Service: 1

Unsure of low reviews. This place is like Panda Express style food but tastes better. And the prices are very decent too. Got 2 trays of 3 items and drinks for 26

Atmosphere: 5

Food: 5

Service: 5

So. delicious food

Atmosphere: 5

Food: 5

Service: 5

Hungry for money . I asked for 2 entree combo meal . I repeated her twice and put 3 in the box . Also she offered the sauce and did not mention that is was $.50cents. The food was not good at all . First time and last one ..

Atmosphere: 1

Food: 1

Service: 1

Absolutely shady business practices. The first time I came here I asked for two items only. I got rice, vegetables, and chicken. They kept saying one more one more and were very pushy, so I was confused thinking the vegetables didnt count. When I got to the register they charged me for a 3 item tray. I figured I had misunderstood so I paid.

Today I came and I was very clear I only want two items, and asked for chicken, rice, and vegetables. They again were kind of pushy about trying to get me to choose another item. I still said no. As I was moving down the next serversaw I had only chicken, pointed at the item I got, and I said yes thats it, and she added extra. I thought maybe it was because I wasn't picking a third item she was giving me more. When I got to the register they were like 3 items because you got extra. Absolutely not! I walked away and ate some where else. I will never be back. I am willing to pay for what I want, but not be tricked into buying more than what I asked for.

Atmosphere: 1

Service: 1

All ladies at serving and cash register were extremely rude and no sense of customer wait in line. I’m not going to discuss food. But from customer service to menu clarity everything was chaotic. 0 star if possible.

Atmosphere: 1

Food: 3

Service: 1

You get Instant diabetes if you eat here !
It’s full of sugar and probably corn syrup.
I couldn’t finish my plate.
Do not eat here not worth even a try

Atmosphere: 1

Food: 1

Service: 1

I love it here great shrimp Orange chicken and green beans

Staffs are not friendly. Food is so-so. Moreover, I was charged more for picking shrimp and they did not inform me there will be an extra charge.
I do not recommend this place.

Atmosphere: 1

Food: 2

Service: 1

The food is great. I like the 3 pick dinner. The orange chicken, Firecraker Chicken and Mongolian steak is really good. They give you a lot of food and have plenty of left overs!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Orange Chicken

Proportions and price are ok but they keep trying to up charge you. They didn’t even give me my receipt.

Atmosphere: 1

Food: 1

Service: 1

No MSG. If you are at Potomac Mills Mall / If you are at Potomac Mills Mall. Want food without msg / And you want food without msg. This place knows how to cook without MSG. This place knows how to cook without msg. Reviews that say no taste are clearly people who judge from the tip of the tongue (look for umami). Reviews that say "no taste" are reviewers who judge their food from the tip of the tongue (umami) and not from the sides and back of the mouth. It's quite good to eat if you want to enjoy the actual taste of the food. Good food if you want to enjoy the true taste of the food.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bottled Water, Egg Roll, 2 Item Combo

Terrible service. Was rushing us the whole time and did not even ask which side we wanted. They charge us for the sause which they did not even tell us it was 0.50 and their broccoli beef had 95% broccoli and 5% beef

Atmosphere: 1

Food: 1

Service: 1

The lady scammed us and was rushing us. She kept saying to add one more, added a sauce, and gave me a large drink. This was NOT worth $16.

Atmosphere: 1

Food: 3

Service: 1