McDonald's
4309 Merchant Plaza, Woodbridge
(703) 878-4146
Recent Reviews
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Sean, the cashier, was very rude, unhelpful, and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
First time doing the review on the app and bringing the receipt back with the validation code. Came in to redeem it and Byron hooked it up! Great customer service and was super receptive to changing the “free” sandwich to an extra hash brown for me. This man was a great choice to put him in front of the counter as the face of McDonalds. Made my morning breakfast complete!
Atmosphere: 5
Food: 5
Service: 5
I absolutely hate this McDonald’s. Everytime I get an order they either forget something in it or get the order wrong. I payed for a large iced coffee with whipped cream. My DoorDash order said everything and when it was brought to me it was a small with no whipped cream. The cup was filled with mostly ice. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
I am loving it
Atmosphere: 5
Food: 5
Service: 5
I ordered for mcDelivery they charged service fees didn’t bring my full order I called no one answered the phone. I drive to store they blame door dash but I ordered on the McDonald’s app for mcDelivery. Wasted 10 minutes to drive to the McDonald’s 10 min speaking with supervisor who called another supervisor. Now I am sure my food at home is probably cold. I never encountered such poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Good experience. Food was good and hot. Nice people at window drive thru. Good experience today!
Atmosphere: 5
Food: 5
Service: 5
Curbside pick up was cool and courteous. Noticed they now do live drive thru service also.
Food: 4
Service: 5
I am genuinely concerned for the young “adults” who work here. Following simple requests, such as “Can I please have a buffalo sauce”, and getting bbq sauce in bag, is irritating. Here’s the thing though, this is consistent.
Fries suck. Coke is premade so as it sits during a rush, it gets watered down. Hate this location.
Atmosphere: 1
Food: 1
Service: 1
Went through drive through and didn’t realize I was missing part of my order until I got home. Called to try and get a refund and the guy in the phone was rude and hung up.
Atmosphere: 3
Food: 4
Service: 1
Every night from 3 AM to 5 AM they say that they can only take cash and that their systems down.. they can’t accept points and I feel like They’re being shady.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gave them my code at the drive thru for a mobile order on the app and they say they're not able to take mobile orders right now
Atmosphere: 1
Food: 1
Service: 1
I went in for an interview and the next day came back to sign papers, as instructed by the manager. I arrived early and ended up waiting for over 2 hours, but no one showed up. This was a waste of my time and very unprofessional.
On top of that, communication was a big issue — when I called the store, my calls were ignored or cut short, and it seemed like the staff couldn’t understand what I was saying. If you can’t communicate properly with applicants or customers, it makes the experience extremely frustrating. Very disappointing service.
And they only speak Spanish?
Atmosphere: 1
Absolute slowest drive thru in America. Get ready to wait in a 10 minute drive thru for a small order
Service: 1
Good McDonald's 👍
Atmosphere: 5
Food: 5
Service: 5
It's standard McDs fare but the service was great. When our food came (drive thru), the server pointed out to us that she forgot part of the order before we could even see it. She immediately fixed it, with laughter and kindness. That made it memorable. Would go again just for that.
Food: 3
Service: 5
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