The Cheesecake Factory

Great food, lots of variety. Can be a little noisier depending on the time of the day.

The Cheesecake Factory at Potomac Mills is a great choice. The ambiance is warm and inviting, with stylish decor that makes the space feel both upscale and comfortable. Whether you're enjoying a casual meal or celebrating a special occasion, the restaurant's lively yet cozy setting enhances the experience.
The menu offers a wide variety of options, from flavorful appetizers to indulgent entrees, and of course, their legendary cheesecakes. The service is attentive, ensuring that guests feel welcomed and well taken care of.

Good Cheesecake!..$12.50/slice

As much as I love this restaurant but the level of clean is bad!
They will to put more effort into cleaning or hire a cleaning company each month to do a deep cleaning
You can’t eat and you’re surrounding with dust!
And the floor feel super sticky!

My son and I went for my birthday and while I enjoyed the food, our service was somewhat questionable. Just seemed to take forever and it wasn’t that busy. Their sourdough bread was absolutely amazing, we both got chicken dishes, and they were very good. And of course, there’s the cheesecake. Their cheesecake is probably my favorite cheesecake. Fortunately we had good luck with parking cause it can be a pain there. The atmosphere in there is nice and it always seems clean. I’ve actually only eaten there three times now, but have gotten cheesecake Many many times. I have always enjoyed their food there.

our server threw a fit when he saw his tip after being incompetent and barely checking up on us and ignoring us and attending to other tables around us

we stood at a dirty table where the hostess told us to stand for like 8 mins they finally clean our table we get no forks no menus for like 15 mins so we just went else where we got no drinks nothing not even a butter knife for the damn bread L waiter and L hostess for not paying attention and talking to eachother

Service: 1

Excellent food, excellent taste, simply one of my favorite restaurants

Atmosphere: 5

Food: 5

Service: 5

Very disappointing service and a worse manager. We went there around 8pm and they didn't serve us any bread even after asking for it, then after 20 mins, they tell me that they just put the bread in the oven and when I said it's unexpected, they said that they're calling the manager. The manager came and acted like since the bread is free, they're doing a charity. I asked him why didn't the waitress let us know, he kept giving excuses like we ran out of bread and it takes 20 mins, then when I said why didn't she tell that before, he kept saying that it's the change of shifts bla bla bla, as if the shifts change one hour before the store closes. The arrogant behavior and the bad service in this location is appalling

Atmosphere: 5

Food: 1

Service: 1

Lime cream salmon and chicken Alfredo pasta. Love both of the dishes.

Atmosphere: 5

Food: 5

Service: 5

Loved the food there!

Atmosphere: 5

Food: 5

Service: 5

Wheelchair accessibility: Very accessible just not enough handicap parking.

Atmosphere: 5

Food: 3

Service: 5

Ordered cheesecakes from there. Great food little pricy but you get what you pay for.

Atmosphere: 3

Food: 5

Service: 5

I don’t know where to begin. We were sat down pretty quick but the service was sooooooooo SLOW! We didn’t get to place the order until after 25 minutes of being sat down but the table next to us who arrived after us got their order before we got ours. The food was very bland and the bread was very hard. Our meal was not worth $140. Very disappointed. Will definitely not go back.

Atmosphere: 1

Food: 1

Service: 1

Horrible customer service from host to manager.