Tropical Smoothie Cafe
2701 Neabsco Common Pl Unit #128, Woodbridge
(571) 285-4436
Recent Reviews
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Too many teenagers possibly students in the store taking up space and being loud! Not all the customers are making purchases!! This is a turnoff!
I been there this week everything was great 'good costumer service. I got sunrise sunset was so delicious I taste all fruits I will be there again thank you so much the manager was a great person he is so helpful
Absolutely horrible experience today. I did an online order, accidentally set to pick up instead of delivery. My bad and I take ownership of that, but when I called to cancel, it took me five tries to get through to someone. When I did, I was told that the one person who can cancel or change orders wasn't in that day and wouldn't be in until the following day. Okay, frustrating but it was my mistake so I'll own it. Except that when we get there to pick up the order, they tell me they can't find it. I show them my confirmation and receipt, but they refuse to make my order unless I pay a second time. Hell no! So I'm gonna have to do a charge back on my card and I will never go to this location again. Poor service, poor decision by management to not have someone capable of changing orders on the premises during business hours, and absolutely ludicrous that it was suggested that I purchase something I'd already paid for a second time.
Very disappointed in the 'Ohana Breeze smoothie. The taste is unlike anything else I have ever tasted, so I can't even describe it here. It is definitely not good. After speaking to several people, they feel the same way. I will just stick to my regular smoothies from there.
They're smoothies are always delicious
The Hispanic lady is so rude there. I told her 4 times to make my smoothie sugar free but that lady was busy in her phone. After I got it I told her this is not sugar free, then she started being rude and lying. Like why are you on phone do your job nonsense. Plus, the price is crazy. Today is my last visit there.
A solid spot for a quick bite. The food was decent, but the smoothie really stood out. The store was clean, and the staff were professional and efficient.
Great food and excellent service.
Food is good. Service is excellent. I don’t understand why they let these high school kids come and take up all the seats. They don’t buy anything but the place is full. So I can’t sit inside. They are clearly skipping school why is this allowed.
Atmosphere: 3
Food: 5
Service: 5
I ask the owner of this establishment to keep an eye on the manager because he treats the customers and the staff in charge of it very badly.
Atmosphere: 1
Restaurantji Recommends
I enjoy coming to Tropical Smootie because they allow you to customize your order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie, Lean Machine, Peanut Butter Cup Smoothie, Peanut Butter Cup, Island Green
Amazing smoothies even kids meals r great worth the price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Magic, Cheese Quesadilla
da food was good, da drink was good, da pickup was good, da app was good, da outside was good, da inside was good, da weather was good, da lady in the car outside that could not get out da parking spot and drove very slowly - not da good. overall rating +7da and -1da that is not in da control. Do you know that song from the VW commercial that goes dada da da, go look it up, you're welcome. I will be back for da smoothie.
Atmosphere: 5
Food: 5
Service: 5
Very awesome, great customer service mostly the new people on staff
Atmosphere: 5
Service: 5
The young lady Took my order when I got my food it was completely wrong , employees proceeded to tell me what I ordered is correct , the cashier had taken my order completely wrong which is why there was a lot of confusion. Worst customer service I’ve experienced
Atmosphere: 1
Food: 1
Service: 1
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