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Vocelli Pizza
3139 Golansky Blvd, Woodbridge, VA 22192
Pizza
Jeremy Crookston
97 points
13 minutes ago
I ordered stuffed crust Hawaiian pizza, boneless wings, and breadstick bites. The food was okay, the pizza crust wasn't good. Tastes like cardboard, not enough cheese for adding $4 for the stuffed crust. Definitely expensive compared to some other pizza places and just doesn't taste good enough to warrant the price. My biggest gripe is the delivery. Places like pizza hut and dominos are definitely better at keeping you updated about your order. I got a text message saying my order wad delayed due to traffic, which was fine, but that was the only text message I received. No more updates. The reason I do text notifications is because I'm gaming with a headset on and won't hear knocking on the front door. Well, guess the driver delivered the food and left it on the porch. No notification it arrived or that he was approaching, which dominos and pizza hut do. He'll, dominos has a tracker as well. By the time I saw the food on the porch, food was cold. $64 for some cold food, including a $10 tip. Couldn't be bothered to even notify me that the food was delivered. I don't order vocelli very much and I see why. IN RESPONSE TO OWNER COMMENT: That is why I signed up for the SMS notifications. THE FACT IS, I SPENT $64 and not only was I not notified that my food was delivered, but no one bothered to even call me. YOU ARE TELLING ME THE BEST YOU CAN DO IS DROP IT OFF AND LEAVE?! $64 and I can't get a text, phone call or any type of notification? That is the best customer service Vocelli can offer? As stated previously, Dominos, paisanos, pizza hut will all notify when the driver is approaching the home and WHEN THE FOOD IS DELIVERED. Never had an issue with any other pizza company, but you are telling me Vocelli's can't do better? So let this be a review for other customers that vocellis will charge you higher prices and offer you crappier customer service and subpar quality food. and also not even bother to offer to make it right and instead blame the customer for their lack of a robust TEXT MESSAGING SYSTEM
Kate Ferrio
Ray provided exceptional customer service! The restaurant is clean and quick and Ray was friendly and knowledgeable. The strombolis are delicious and it’s so nice to find an affordable lunch.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Smith
The customer service was amazing. I had a gluten-free pizza. The pizza was just ok. The crust was a little burnt for my liking.
Atmosphere: 5
Food: 3
Service: 5
Victor Collins
I love Ray, bro is so chill, such a vibe. Makes me want to come in just to say hi and buy a pizza every time I pass by.
Atmosphere: 5
Food: 5
Service: 5
Jessica Kelly
My favorite pizza shop in woodbridge. Best pizza. Thank you Ray for taking care of my order today
Food: 5
John Whyman
Vocelli is great ? pizza. Thin crust is like a Cracker. Very good ?. I did have a delivery problem with the Springfield location. Called corporate to complain. Corporate said they would get back to me with a local manager. Never heard from anyone. But the food is generally good. I like it. ☆☆☆☆
Atmosphere: 3
Food: 4
Service: 4
Dylan
Great pizza & wings! Thank you
Atmosphere: 5
Food: 5
Service: 5
Sean Lacey
I wish I could give the service more than 5 stars. Ray provided the ultimate customer service, which is difficult to find these days. I ordered something online and when I arrived, he mentioned that that they were now out of that item. He greeted me with professionalism and offered solutions. I will be back because of the great service Ray provided.
Atmosphere: 5
Food: 5
Service: 5
Nasir Thompson
ray did a great job making my pizza he gave me everything i wanted and it was perfectly made this is one of the most underrated pizza shops in lake ridge . IF U WANT YOUR STUFF DONE AMAZING GO TO RAY!
Atmosphere: 5
Food: 5
Service: 5
Shelly World
My goto spot for good pizza for over 3 years! Ray is always friendly and fast with my order. Pizza is always hot & delish. Those other spots will never get money :)
My experience at Vocelli was wonderful. Thanks to Ray for taking care of us making sure our order was perfect. Will definitely recommend
Atmosphere: 1
Food: 1
Service: 1
Marisol Arroyo
Pizza was ready and fresh, our office enjoyed every slice! Ray was so amazing and was very welcoming, definitely recommend this pizza to anyone around the Woodbridge area!
Parking: Plenty of parking around and in front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Pepperoni Pizza
Anna Faryar
Love Vocelli Pizza! And Ray is super amazing with his customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own 16 Neapolitan Crust Pizza
Wahid Haidary
The best Alfredo pizza i ever had . Thank you
Philip Figareau
I was completely impressed Ray’s professionalism and customer service. It was outstanding, and the food was exactly what I was looking for. I was very pleased with the service I received from this store ( Lake Ridge Vocelli). Ray went above and beyond!
Open app Your location Vocelli Pizza 3139 Golansky Blvd, Woodbridge, VA 22192 Pizza Jeremy Crookston 97 points 13 minutes ago I ordered stuffed crust Hawaiian pizza, boneless wings, and breadstick bites. The food was okay, the pizza crust wasn't good. Tastes like cardboard, not enough cheese for adding $4 for the stuffed crust. Definitely expensive compared to some other pizza places and just doesn't taste good enough to warrant the price. My biggest gripe is the delivery. Places like pizza hut and dominos are definitely better at keeping you updated about your order. I got a text message saying my order wad delayed due to traffic, which was fine, but that was the only text message I received. No more updates. The reason I do text notifications is because I'm gaming with a headset on and won't hear knocking on the front door. Well, guess the driver delivered the food and left it on the porch. No notification it arrived or that he was approaching, which dominos and pizza hut do. He'll, dominos has a tracker as well. By the time I saw the food on the porch, food was cold. $64 for some cold food, including a $10 tip. Couldn't be bothered to even notify me that the food was delivered. I don't order vocelli very much and I see why. IN RESPONSE TO OWNER COMMENT: That is why I signed up for the SMS notifications. THE FACT IS, I SPENT $64 and not only was I not notified that my food was delivered, but no one bothered to even call me. YOU ARE TELLING ME THE BEST YOU CAN DO IS DROP IT OFF AND LEAVE?! $64 and I can't get a text, phone call or any type of notification? That is the best customer service Vocelli can offer? As stated previously, Dominos, paisanos, pizza hut will all notify when the driver is approaching the home and WHEN THE FOOD IS DELIVERED. Never had an issue with any other pizza company, but you are telling me Vocelli's can't do better? So let this be a review for other customers that vocellis will charge you higher prices and offer you crappier customer service and subpar quality food. and also not even bother to offer to make it right and instead blame the customer for their lack of a robust TEXT MESSAGING SYSTEM
Ray provided exceptional customer service! The restaurant is clean and quick and Ray was friendly and knowledgeable. The strombolis are delicious and it’s so nice to find an affordable lunch.
Atmosphere: 5
Food: 5
Service: 5
The customer service was amazing. I had a gluten-free pizza. The pizza was just ok. The crust was a little burnt for my liking.
Atmosphere: 5
Food: 3
Service: 5
I love Ray, bro is so chill, such a vibe. Makes me want to come in just to say hi and buy a pizza every time I pass by.
Atmosphere: 5
Food: 5
Service: 5
My favorite pizza shop in woodbridge. Best pizza. Thank you Ray for taking care of my order today
Food: 5
Vocelli is great ? pizza. Thin crust is like a Cracker. Very good ?. I did have a delivery problem with the Springfield location. Called corporate to complain. Corporate said they would get back to me with a local manager. Never heard from anyone. But the food is generally good. I like it. ☆☆☆☆
Atmosphere: 3
Food: 4
Service: 4
Great pizza & wings! Thank you
Atmosphere: 5
Food: 5
Service: 5
I wish I could give the service more than 5 stars. Ray provided the ultimate customer service, which is difficult to find these days. I ordered something online and when I arrived, he mentioned that that they were now out of that item. He greeted me with professionalism and offered solutions. I will be back because of the great service Ray provided.
Atmosphere: 5
Food: 5
Service: 5
ray did a great job making my pizza he gave me everything i wanted and it was perfectly made this is one of the most underrated pizza shops in lake ridge . IF U WANT YOUR STUFF DONE AMAZING GO TO RAY!
Atmosphere: 5
Food: 5
Service: 5
My goto spot for good pizza for over 3 years! Ray is always friendly and fast with my order. Pizza is always hot & delish. Those other spots will never get money :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My experience at Vocelli was wonderful. Thanks to Ray for taking care of us making sure our order was perfect. Will definitely recommend
Atmosphere: 1
Food: 1
Service: 1
Pizza was ready and fresh, our office enjoyed every slice! Ray was so amazing and was very welcoming, definitely recommend this pizza to anyone around the Woodbridge area!
Parking: Plenty of parking around and in front.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Pepperoni Pizza
Love Vocelli Pizza! And Ray is super amazing with his customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own 16 Neapolitan Crust Pizza
The best Alfredo pizza i ever had . Thank you
I was completely impressed Ray’s professionalism and customer service. It was outstanding, and the food was exactly what I was looking for. I was very pleased with the service I received from this store ( Lake Ridge Vocelli). Ray went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
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