Dining room tables dirty. Restrooms also needs attention
Atmosphere: 2
Food: 4
Service: 3
hannah richmond
Doesn’t even deserve one star. Staff is rude, food was cold, and I waited 35 minutes for a number 1.
Atmosphere: 1
Food: 1
Service: 1
Lori Loy
The absolute worst experience i have EVER had at a fast food resteraunt. I mean the WORST do NOT go here. I could write a whole essay on this place but the main points of my experience were waiting 1 1/2 hours for the second half of my order. They said they were short staffed but had people standing around and literally turned down someone that walked in for an interview!!!!! That had a scheduled interview at that! There were people in uniforms standing around and when I asked for them to please make my child their food they looked at me and said they don't make tacos but was literally wearing a taco bell uniform. The old black lady and the old blonde white lady was arguing with a customer when the customer asked why no one had taken her order. This place needs to be SHUT DOWN I will be calling corporate and the health department to file a complaint on how filthy this place was.
Atmosphere: 1
Food: 1
Service: 1
Jody Monday
KFC in Wytheville Va has become an increasingly atrocious place to try and eat, the food quality has gone down hill so bad I will not be ordering from them again.
Food: 1
Laura Stuto
Walked in and stood there waiting to get waited on for 10 mins without anyone looking at us. After watching them all wear rubber gloves which are suppose to be for food handling only touch the register, their pants etc. I was grossed out anyways and left. I guarantee they would not pass an inspection. This place needs some new management or it will be going out of business.
Atmosphere: 1
Service: 1
Wayne Walk Jr
I base my review from several visits conducted in the past year. The service here is okay but can use a lot of improvement.
The establishment: it is always filthy looking especially in the drink area. There is some serious lack of proper house keeping here! The floors were sticky. The entry way was left uncleaned from dirt and mud. There were numerous tables left trashed from lazy customers. The restrooms were messy.
The food: Rubbery chicken, overcooked french fries, and dry biscuits.
Arrival/Departure: The parking lot has a difficult entryway and is not easily accessible as this is a congested area. Exiting the parking area is difficult from the constant traffic.
Atmosphere: 2
Food: 2
Service: 2
James Locklear
Went to get tue $10 bucket of chicken. The chicken was hot and fresh. Did get some biscuits and mashed potatoes and gravy for the side.
Atmosphere: 5
Food: 5
Service: 5
Cassy Caliendo
This was by far the one to the worst experiences I’ve had with a KFC. We stopped here on a road trip for lunch. I will admit the restaurant was busy, but it took 30+ min to go through the drive through (maybe 5 cars). We ordered 2 chicken strip combos. 1- the chicken was rubbery and not crispy or juicy at all- seemed like they had been sitting under a heat lamp for hours. 2- fries were soggy. 3- biscuits were under cooked. They were out of ranch dipping sauce as well. What a waste of our time and of $20!! 🤢
Atmosphere: 1
Food: 1
Service: 1
Tamatha Gross
Incompetent employees who can't even look at the menu and see you get a side with the meal you're ordering!
Tamatha Gross
Tried to order a nuggets meal but the cashier didn't seem to know it came with a side so I asked if I was supposed to get a side. She looks at menu and says I can get just nuggets or get a meal with biscuit and drink. I said but it says 1 side. She still doesn't comprehend so we ended up leaving. Get some employees who are competent! Something like this happens EVERY time we go to this location! Last time a girl forced us to take a drink when I asked for water. Lied and said it came with the famous bowl and then charged me. Done with your ignorant employees!
First and last time going to the KFC I went there after work trying to pick up a few wings just to take home to eat so I didn't have to cook but the lady that took my order was a brand new cashier which I've been in that predicament before but there was no one up there to train her or help her one of the guys that worked there was on the other side of the counter I told this gentleman I said you need to clock in and go help her because don't look like don't nobody want to help her so with that being said another lady comes up there it was one two three four people in front of me that hadn't got their order yet the only thing I wanted was 12 hot wings with the lady only rang up six hot wings when I realized this that infuriated me even more because there's no one there to train this young lady it was not her fault it was manager's fault management standing over there talking to the fella that's not on the clock that was actually trying to help this lady so yeah y'all need to get it together I was in fast food for 25 years I love my jobs that I had I worked at KFC for 5 years so yeah y'all need to get it together I don't know what's going on with the management there but who's ever restaurant this is y'all need to go check on your own people cuz something ain't right here
Atmosphere: 1
Food: 1
Service: 1
brian kessler
10:40 and closed
Service: 1
Gavin Collier
I asked for a spicy chicken sandwich and what I got was a chicken sandwich with hot spice the size as a quarter i mean come on
Atmosphere: 1
Food: 3
Service: 1
Kelleigh Linkous
My nacho fries had a long hair inside of them and a piece of a wrapper, food wasn’t fresh tasted days old, every single time you come here, they make you park and wait for food, and don’t give you the taco sauces you asked for. Just a freaking disaster.
Food: 1
Service: 1
Dee Bear
The lady who took the order was kind and helpful; the young ladies preparing the meals were not. It's been a long time since I was treated so poorly in a restaurant. I was told my number was something like 4597, and the young lady delivering the food literally dropped a bag on the counter and said a number without looking at me. I couldn't hear what she said so I checked the bag: nothing. I had to yell to get their attention and the other said 97 (or whatever the last two numbers were) and I told her my number was 4597. She looked at me as if I was crazy. Never a smile, or any attempt to even acknowledge that I am a human being. They obviously don't like their jobs . The chicken was hot and juicy (no extra crispy), the potatoes were good (with very little gravy), and the green beans were inedible. I'm not sure what the flavor was, but they didn't taste like green beans. Very sad.
Dining room tables dirty. Restrooms also needs attention
Atmosphere: 2
Food: 4
Service: 3
Doesn’t even deserve one star. Staff is rude, food was cold, and I waited 35 minutes for a number 1.
Atmosphere: 1
Food: 1
Service: 1
The absolute worst experience i have EVER had at a fast food resteraunt. I mean the WORST do NOT go here. I could write a whole essay on this place but the main points of my experience were waiting 1 1/2 hours for the second half of my order. They said they were short staffed but had people standing around and literally turned down someone that walked in for an interview!!!!! That had a scheduled interview at that! There were people in uniforms standing around and when I asked for them to please make my child their food they looked at me and said they don't make tacos but was literally wearing a taco bell uniform. The old black lady and the old blonde white lady was arguing with a customer when the customer asked why no one had taken her order. This place needs to be SHUT DOWN I will be calling corporate and the health department to file a complaint on how filthy this place was.
Atmosphere: 1
Food: 1
Service: 1
KFC in Wytheville Va has become an increasingly atrocious place to try and eat, the food quality has gone down hill so bad I will not be ordering from them again.
Food: 1
Walked in and stood there waiting to get waited on for 10 mins without anyone looking at us. After watching them all wear rubber gloves which are suppose to be for food handling only touch the register, their pants etc. I was grossed out anyways and left. I guarantee they would not pass an inspection. This place needs some new management or it will be going out of business.
Atmosphere: 1
Service: 1
I base my review from several visits conducted in the past year. The service here is okay but can use a lot of improvement.
The establishment: it is always filthy looking especially in the drink area. There is some serious lack of proper house keeping here! The floors were sticky. The entry way was left uncleaned from dirt and mud. There were numerous tables left trashed from lazy customers. The restrooms were messy.
The food: Rubbery chicken, overcooked french fries, and dry biscuits.
Arrival/Departure: The parking lot has a difficult entryway and is not easily accessible as this is a congested area. Exiting the parking area is difficult from the constant traffic.
Atmosphere: 2
Food: 2
Service: 2
Went to get tue $10 bucket of chicken. The chicken was hot and fresh. Did get some biscuits and mashed potatoes and gravy for the side.
Atmosphere: 5
Food: 5
Service: 5
This was by far the one to the worst experiences I’ve had with a KFC. We stopped here on a road trip for lunch. I will admit the restaurant was busy, but it took 30+ min to go through the drive through (maybe 5 cars). We ordered 2 chicken strip combos. 1- the chicken was rubbery and not crispy or juicy at all- seemed like they had been sitting under a heat lamp for hours. 2- fries were soggy. 3- biscuits were under cooked. They were out of ranch dipping sauce as well. What a waste of our time and of $20!! 🤢
Atmosphere: 1
Food: 1
Service: 1
Incompetent employees who can't even look at the menu and see you get a side with the meal you're ordering!
Tried to order a nuggets meal but the cashier didn't seem to know it came with a side so I asked if I was supposed to get a side. She looks at menu and says I can get just nuggets or get a meal with biscuit and drink. I said but it says 1 side. She still doesn't comprehend so we ended up leaving. Get some employees who are competent! Something like this happens EVERY time we go to this location! Last time a girl forced us to take a drink when I asked for water. Lied and said it came with the famous bowl and then charged me. Done with your ignorant employees!
Atmosphere: 1
Service: 1
Restaurantji Recommends
First and last time going to the KFC I went there after work trying to pick up a few wings just to take home to eat so I didn't have to cook but the lady that took my order was a brand new cashier which I've been in that predicament before but there was no one up there to train her or help her one of the guys that worked there was on the other side of the counter I told this gentleman I said you need to clock in and go help her because don't look like don't nobody want to help her so with that being said another lady comes up there it was one two three four people in front of me that hadn't got their order yet the only thing I wanted was 12 hot wings with the lady only rang up six hot wings when I realized this that infuriated me even more because there's no one there to train this young lady it was not her fault it was manager's fault management standing over there talking to the fella that's not on the clock that was actually trying to help this lady so yeah y'all need to get it together I was in fast food for 25 years I love my jobs that I had I worked at KFC for 5 years so yeah y'all need to get it together I don't know what's going on with the management there but who's ever restaurant this is y'all need to go check on your own people cuz something ain't right here
Atmosphere: 1
Food: 1
Service: 1
10:40 and closed
Service: 1
I asked for a spicy chicken sandwich and what I got was a chicken sandwich with hot spice the size as a quarter i mean come on
Atmosphere: 1
Food: 3
Service: 1
My nacho fries had a long hair inside of them and a piece of a wrapper, food wasn’t fresh tasted days old, every single time you come here, they make you park and wait for food, and don’t give you the taco sauces you asked for. Just a freaking disaster.
Food: 1
Service: 1
The lady who took the order was kind and helpful; the young ladies preparing the meals were not. It's been a long time since I was treated so poorly in a restaurant. I was told my number was something like 4597, and the young lady delivering the food literally dropped a bag on the counter and said a number without looking at me. I couldn't hear what she said so I checked the bag: nothing. I had to yell to get their attention and the other said 97 (or whatever the last two numbers were) and I told her my number was 4597. She looked at me as if I was crazy. Never a smile, or any attempt to even acknowledge that I am a human being. They obviously don't like their jobs . The chicken was hot and juicy (no extra crispy), the potatoes were good (with very little gravy), and the green beans were inedible. I'm not sure what the flavor was, but they didn't taste like green beans. Very sad.
Atmosphere: 3
Food: 2
Service: 2
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