Papa Johns Pizza
130 Cassell Rd, Wytheville
(276) 625-7272
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If you enjoy waiting an extra 30 minutes (on top of whatever time they originally stated) for the worst pizza in town, Papa John’s is for you 🤮
Schedule your pizza 6 days in advance unless you want to hang out in the lobby all day waiting on your stale cardboard covered in C Grade cheese.
Pizza was cooked to perfection
Traveling through town 3/29/25 I had a group of 15 highschool friends coming home from Florida on spring break. I ordered 9 pies and went to pick them up. The two ladies at the counter struck up conversation while finishing up the order. They were both beyond kind and courteous. They provided cups and plates which was a huge help. When I told them I would need to make more than one trip to the car because I had so much to carry they immediately offered me help. This is what the service industry needs. Kind, helpful and gracious people who strive to serve. The pizza was hot and delicious. Thank you for the hospitality.
Awesome place and food
The pizza was great and fresh. I tried the Oreo bites and they were hot and fresh.
Ordered for delivery said they delivered but never did sorry excuse for a lie done with them
Called for delivery - got hung up on - Customer Service is bad
Atmosphere: 1
Food: 1
Service: 1
Pizza has a sour smelling and sour taste and the manager tried to tell me it's because I didn't eat it right away and he hung up on me when I disagreed with that assessment.
Atmosphere: 1
Food: 1
Service: 1
Tried using a local coupon that was in the mail. The new cashier bless her heart was trying her best to figure it out. The manager on shift that evening was a terrible manager. Didn't help her run the register at all, was just making pizza the entire time, even though they already had someone making pizza, and wasn't even busy, was the tail end of dinner time. She spent nearly 15 minutes asking her manager for help and trying to ring my order of just one large pizza in before finally just walking over to the pizza making manager saying she needs help.
Pizza maker manager then doesn't try to ring it in the system and says "if it isn't in our system we can't honor it". This coupon was literally mailed to my address from Papa johns in Wytheville. She tried to charge me full price, I told her no, she then rings it up as an employee discount. Still costing more than what the coupon offered, but at that point, waiting 25 minutes to ring up an order and trying to not honor the coupon I gave up and bought it.
It's just disappointing because it was a really good pizza lol but that manager knows how to make a pizza, just doesn't know how to train anyone, which explains the turnover rate...
Food: 5
Service: 1
Restaurantji Recommends
It would be a shame if this place would actually get the order right for once this makes the 3 time in a row they have messed up my order and it's ridiculous not to mention being almost an hour late
Atmosphere: 1
Food: 1
Service: 1
All the other delivery joints turned me down cuz i was in Max Meadows but Papa Johns came thru, I'm a truck driver and tired of eating expensive travel stop foods I'm giving the delivery driver a $25 tip, keep up the dedicated service guys!!!
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Pizzas Wings
Placed order online. Arrived 10 minutes after completed order time. Stood at the counter for almost 10 minutes waiting to helped. There was one other person in the restaurant at that time. I could see my order sitting on the rack behind the cash register getting cold as I waited.....
Atmosphere: 3
Food: 4
Service: 2
The food was ready on time and they got the order right. These days, that’s five star quality.
Food: 5
Service: 5
For the only two employees working today, keep up the great work. Our pizza is amazing. Thank yall!
Atmosphere: 5
Food: 5
Service: 5
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