Pizza Hut
8100 George Washington Memorial Hwy, Yorktown
(757) 898-3100
Recent Reviews
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Caleb, Joni and Mike were very helpful and so outgoing it made my visit to Pizza Hut feel like visiting family thankyou so much for doing amazing service here
Atmosphere: 5
Food: 5
Service: 5
Kaleb and Kymani are hard workers
My favorite Pizza Hut! Made with love and great customer service! I highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Manager delivered my meal and it was hot, fresh, and he was so pleasant! Good service isn't that common now a days.
Atmosphere: 5
Food: 5
Service: 5
Kymani and jonni were so pleasant and made sure I got exactly what I wanted I will be coming again and hope to have them help me again
Atmosphere: 5
Food: 5
Service: 5
Always super friendly food always prepared correctly
Atmosphere: 5
Food: 5
Service: 5
Jonni was amazing listed all deals for the day made sure I was satisfied and carried a positive attitude with a smile great management will be coming back for a lifetime. Couldn’t have asked for better service
Atmosphere: 5
Food: 5
Service: 5
Everybody did FANTASTIC!!
Atmosphere: 5
Food: 5
Service: 5
It seems like most Pizza Huts have gone to take out (economic reasons I guess). Use to be restaurant style. But the pizzas are still excellent. They now offer several different types of pizzas trying to accommodate different tastes. They still offer deals to entice people to buy Pizza Hut - pizza joints everywhere. So if you can strike a deal, price is good and Pizza is always yummy.
Atmosphere: 4
Food: 5
Service: 5
Wings are amazing and fresh , cooked in fresh grease
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Why ur store closed from 4 days
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sides, Cheese Pizza on Hand Toss
WORSE PIZZA ORDERING EXPERIENCE. I haven't had Pizza Hut in over 20 yrs. Decided to give it a try on a cold night, ordered $60 worth of food via delivery just to not get my food, had to put clothes on (out of shower) to get myself even though I included a tip & was charged a delivery fee. When I got there, they couldn't find the order. Order placed at 7:15, order confirmed right after, & adv being made. After not receiving it and hr. later, I got in my car at 8:10 to go see where it was (store not answering phone & going to cust serv instead, cust serv manager tried calling but got no answer from the store), I get to the store & JOHN is confused on where my order is. The order was then loc in the system by my #. I waited another 35 min for him to decide he will start making the food, while waiting there, over 9 diff door dashers came in to get my order. Apparently they gave my food to someone else & door dash never picked it up so its now being sent from dasher to dasher since it was never picked up. While there, Jr (a delivery man) & the cook (unk name) were chewing behind the counter while dropping food. Another customer came in (an employee) to order food & John the mgr made their food, gave them extras (that weren't asked for) & sent them on their way, stating they can get bone in wings vs. boneless and any extra meat on their order just cause (he was tryna be cool). I could care less about him giving away food, my problem is, I have been waiting now in the store for almost an hr. w/ STILL NO FOOD yet. Finally I get my food and as I'm leaving the 10th door dasher shows up to get my order. I get my food and I'm now finally getting in my car at 9:40pm (I ordered at 7pm ish) w/ my food. I get home..... & oh hell no. Everything is nasty & the pizza is cooked so hard (thin crust) that it taste like tortilla chips. I will never try this pizza hut again, esp with those 3/4 workers there (the 4th person (also deliver) just kinda did nothing good or bad, just stood there until I offered to come around the counter to help cause now its getting ridiculous). John, Jr & the other guy in the cooking area has no sense of urgency or store order & shld never ever be on a shift by themselves unless they have someone there to manage them because they have no clue about running anything. Not only was this unacceptable but the place has no order and everything was just unsatisfactory. While there, John also offered other door dashers free sodas for their wait but not once offered anything to me as I WAS SURE TO BE UNDERSTANDING AND NOT CAUSE CHAOS. I also wrote a statement for John explaining what happened & so management cld have it along w/ my receipt. This was just terrible. By the time I get home, now its almost 10pm (3 hrs later) & I was charged a delivery fee & I also included a tip. NOT SURE WHO KEPT THE TIP. I also noticed that John was sending delivery drivers to orders w/ over $10 tip & pushing the lower tip orders to door dash. I only notice cause everytime the wld come or go, he wld say u had a $10 one and so does Jr. Youll have another $10 & above n this next one too. (I was just there a looong time & heard/saw way too much) Weird thing is, my tip was slightly under $10 so I'm assuming that's why my order was pushed to door dash, meanwhile I'm only 3 miles away. (Crazy)
Food: 1
Service: 1
Best pizza in my opinion definitely will go back again and again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Half Melt & Side
Horrible Experience, just horrible. Pie was incorrectly made and after tipping in addition to the delivery fee one would assume the pie would have been at least Luke warm. Hate is a very strong & unnecessary word but I think I hate this particular pizza hut. Shut the entire building down & re-train everybody & let's start over, please and thank you
I am in shocked of the experience I just received from this store. I came in and older man was counting money from the drawer. I patiently waited for him to finish. When he did he just walked away from me without saying a word. A younger lady was trying to get his attention to let him know I was waiting to pay for my order. The man started to yell at the young lady “YOUR NOT MY BOSS” repeatedly. She kindly asked him for his code so she can give me my food and I can pay, but he refuses. The only thing that save them from me walking out and canceling my order was the young lady who apologized for his action. She had to give me my food for free because he didn’t want to serve me. This is my regular Pizza Hut I go to, but in all honestly this not the first time this man has been rude to me, so from now every time I see him in there, I’ll take the chance and drive an extra 15min down the road to go to a different Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Stuffed Cheez-It Pizza, Breadsticks, Cheese Pizza on Hand Toss
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