Tropical Smoothie Cafe

Food was hot and delicious. Came out very fast with the smoothies. Staff were very friendly as well

Atmosphere: 4

Food: 5

Service: 5

Prior to COVID, I could get a wrap and Smoothie for under $10. The buffalo chicken wrap used to be 3 ounces of chicken for $6.49. Now the buffalo wrap is nearly $10 and they cut the chicken back to 1 ounce. The wrap was about the size of a hot dog bun but not as fat as a hot dog bun.

I ordered a buffalo chicken wrap and a blueberry bliss smoothie. The total was just under $17. The wrap has so much sauce there was a pool of sauce in the paper that leaked out and got all over the outside of the wrap. There were 3 small squares of chicken in the first half when I took a bite. After the first bite, there was no more chicken just lettuce and 2 1/2 layer of tortilla wrap. There was only 7 small cubes of chicken in the middle enough for the first bite and then no more chicken on the ends. There were so little ingredients you could see when she cut it that the wrap went around the ingredients twice and halfway around on the third wrap.

The blueberry bliss was 95% ice and a few berries for flavoring. It was more like a slushy than a smoothie. I could not even taste any hint of blueberry. It reminded me of one of those Italian ices with flavoring poured on top. I also have never had a smoothie that thawed completely down to flavored water by the time I got home. I drove from Yorktown back to Hampton and the smoothie was thawed almost completely in the 14 minute drive with the AC on.

Service was ok but I was not greeted when I entered and no employee was smiling and looked happy. The place was empty with no customers and I can see why. I don't expect this location to last more than another year if they continue to serve substandard quality at top quality pricing.

Atmosphere: 2

Food: 1

Service: 3

The service is fast and the food is okay. The place itself however looks like a dump. I walk in as the only customer and none of the tables are wiped off and the floor looks like it hasn’t been swept all day. The windows and window seals are filthy. The paint on the metal chairs is peeling and the chairs themselves look rusty. There are a bunch of wall outlets on the side of the shop, but no tables or chairs even remotely close to them? Am I supposed to just leave my phone on the floor to charge?

Atmosphere: 1

Food: 3

Service: 4

I’m a huge fan of Tropical Smoothie Cafe. The smoothies are always delicious, the food is nutritious and I don’t have to guess about the calories. I love that I can replace the sugar with Splenda in the smoothies and still have a scrumptious snack that feels like cheating on my diet, but isn’t. The staff is efficient and friendly and the store is kept clean. Going to Tropical Smoothie Cafe is like a mini vacation any day of the week!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Magic, Smoothie and a Wrap, Santa Fe Chicken, Thai Chicken, Sunrise Sunset, Baja Chicken Wrap

I came today to have a refreshing meal with my boys. However, I did notice they were busy which i understand. However, my order was wrong due to the hectic day and I was very understanding. I spoke with the short girl that rung me up and she was super sweet about it. However, at the time my order came out. A tall skinny girl brought my order and she gave me the wrong order. However, someone from the back came out and said we fixed it. The tall girl proceeded to snatch my bag and takes it to the back and instead of making a fresh one she just threw on the stuff that was originally supposed to be in my order! I do not appreciate anyone snatching my bag when she made the order wrong! Then had an attitude because I wanted it warmed up! I will definitely be calling corporate because I am a frequent customer and even order through DoorDash. However ,after she was very rude, I will not be coming back to this location and spending my money here! The food was a mess!

Food: 1

Service: 1

Every store is understaffed and that’s understood. But acknowledging your customers at all will be helpful. I waited at the front for 8 minutes and wasn’t acknowledged once. One girl looked at me and looked away. My order was supposed to be done 10 minutes ago and it still hasn’t been started. I seen another customer leave for the same reason. Not a “hi”, “I’ll be with you in a minute”, “what’s the name for the order”, nothing. Being patient is one thing, being ignored completely is another.It took 15 minutes for me to be acknowledged.

Service: 1

Always pleasant staff, and correct order. Clean store and pretty quick

Atmosphere: 4

Food: 4

Service: 4

The ONLY Tropical Smoothie I go to in this area !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocolada, Kiwi Quencher

Love the choices for

Atmosphere: 5

Food: 5

Service: 5

Avocado, spinach, kale, coconut & lime

Food: 4

Dominic helped us decide which smoothie would be best for us and was so kind. We really appreciated his kind words and easy demeanor.This is the best tropical smoothie location! Such great smoothies!

Dominic helped us decide which smoothie would be best for us and was so kind. We really appreciated his kind words and easy demeanor. This is the best tropical smoothie location! Such great smoothies!

Clean place, fast service, the drink tastes just fine.

I ordered ahead and my order was made before the quoted time. I love this chain!

Just great