IHOP

137 Wood Ridge Terrace, Zion Crossroads
(540) 832-1823

Recent Reviews

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Pamela King-Marbury

Food was cold. Waitress was awful and not attentive. Meal wasn't prepared as asked. Not aware of the menu and kept asking things over and over. I asked for the appetizer to come out before placing our dinner order. She and manager bought everything to the table together and ask if I wanted her to take the dinner back until we eat the appetizer. Taking it back would of been even worse food. Appetizer sampler has dry chicken. I didn't eat my fisherman platter or appetizer. She never asked if we wanted a refill. Horrible.

Atmosphere: 1

Food: 1

Service: 1

Eva Q

food and service were great, quick, and correct. however, the smell upon walking in the building was definitely foul, and smelled like backed up sewage. the dining room itself was cluttered with wet floor signs and dish trays on the floor, and seemed to have dirty air vents and moldy ceiling tiles. this place is dirty, to say the least. but the waitress was extremely pleasant and the kitchen moved fast. would love to try again without the smell at the very least.

Atmosphere: 2

Food: 4

Service: 4

Susan Dean

Sunday brunch restaurant was packed. A little bit of a wait, but service was super fast. I ordered a gluten friendly pancake, it was horrible. I told our waitstaff, she came back to say the manager was making another one from scratch. It was absolutely delicious and they were so nice about it! Thumbs up & 5 Stars!

Atmosphere: 5

Food: 5

Service: 5

Olivia

The food is delicious and the service is great. Yes there is a slight smell when you walk into the restaurant however, they are clearly working on fixing it as they have fans in the dining room, and you only notice the smell in the entry area. I enjoyed my omelette, pancakes and fruit. Service by Ashley was outstanding! I would come again.

Atmosphere: 5

Food: 5

Service: 5

Jessica Cannizzaro

If I could rate this lower, I would. There were three tables at 7:20 when we walked in. Now, I can survive waiting for someone to great us when I saw our server coming back with change for another table, but ten minutes is crazy.
As a server myself, I know how it can be. Stopping by our table four times IN THE HOUR we were there. The food was at least 45 minutes to hit our table, four plates. One was a salad.

Then waited for our server to come back to take the payment. We ended up taking the card to her, finding her.

Got the wrong omelet, eggs were over cooked.

Atmosphere: 1

Food: 1

Service: 1

Ethan Kirk

This place smells as soon as you enter the front door. They have fans and dehumidifiers running so you know somethings leaking. The food order was not correct and was also not cooked properly. I ordered broccoli with my meals and half of it was brown/grey since I assume they dont sell much of it but it had obviously been in storage too long.

Atmosphere: 1

Food: 1

Service: 1

does your dog do this hazel

Not very busy. It is just a little off the main road.

Atmosphere: 3

Food: 3

Service: 4

Sue D

This restaurant was across the hotel where we stayed. We were seated right away (went at about 9am). I had the usual, pancakes, bacon and scrambled eggs. It was good but the eggs were cold but edible. My daughter had the fajitas with pancakes. She enjoyed it. The waitress, Diana, was really friendly. It was a comfortable and relaxing atmosphere.

Parth K

It’s an IHOP, you should know what you’re getting into by now.

David

After a long day, we arrived after 11PM. Hostess was practically running the place and was very pleasant, I am ashamed to have forgotten her name. Food was great, honestly the best I have ever had from an IHOP. A surprisingly good end to our day.

Susan Hafner

Had the Blueberry pancakes with Blueberries and blueberry syrup. Very good but definitely needed butter. Never got any!

Rebecca Jones

Food is what you expect. Customer Service can use some work & retraining. They just are very understaffed. So if you get a to-go order, don't show up till 30 minutes later at minimum.

Todd Birckhead

Food was good, service was very slow. We did not get our drinks refilled even after we asked. We sat for over 30 mins waiting for our check so we could pay.

donald sullivan

Eh, it was IHOP

Brittany Jenkins

Savannah H. Provided excellent, quick, and friendly service. She was always smiling when she came to our table. She made sure we were satisfied and had everything we needed. The food was excellent! Fresh and hot. The restaurant was clean as well!

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