Very slow and they struggled to get my order right.
Mikkirae Graffam
If I could give a negative score I would. Customer service at this location is awful! Waited over 20 minutes for two drinks and a donut. The poor girl running the register was new and didn’t know what she was doing and none of the other co workers would help. They were too busy fighting amongst theirselves and yelling and cussing at each other. When we received our order we didn’t even get the right one. I contacted customer service and management, here’s a shocker nobody got back to me. What awful customer service. I highly recommend not going to this location. Management and employees need to do better!
Atmosphere: 1
Food: 1
Service: 1
Liam C Williams
I love this Dunkin!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Strawberry, Donuts
Bradley
Dunkin’ Donuts!
Atmosphere: 2
Food: 4
Service: 2
John Rock
This was the slowest Dunkin I have ever been to. We waited online at the drive-thru for 30 minutes. We spent 15 minutes at the window and we could watch all the workers inside going back and forth very inefficiently often empty-handed. There just a few people in the store. And only one person ahead of us in the drive-thru. Yet it took 30 minutes to get our order of six coffees. Nothing crazy just six drinks took 30 minutes. We were not in a rush so it was kind of okay and the coffee did taste good. Just comical how long it took.
Atmosphere: 1
Food: 4
Service: 1
Anne or Ron W
Terrible! The counter person was distracted and didn't write down my order right. He was not using the computer to order. The other young staff were fooling around even though long line at drive-thru. I waited for my coffee and finally someone asked me about the order. It had been sitting on the check out counter, no one announced it. The coffee tasted like old dishwater. Two squirts of the pumpkin syrup tasted non existent. Awful.
Rory P.
It saddens me to say this but i think you might have to fire Roger...He gets our orders wrong all the time. and not even that i sat in the drive thru for so long 10-15 minutes. like what are you doing its not hard to put in order into a computer.
Evan S.
Idk how many times I've had my order messed up because they don't know how to read an order ticket I ordered an everything bagel through doordash with veggie cream cheese and in stead I got a bagel with sausage egg and cheese I mean come on guys you beg to get a raise $14 $15 $16 but you can't get orders right.
jasonjerome
The worst! Drive thru line oftentimes extends to the street making parking challenging. Going in the store is worse. The last few times I’ve gone in, I’ve witnessed employees arguing, yelling, and crying. One employee was crying about losing her job stemming from a situation in which the shift leader was in the parking lot smoking marijuana.
Took them a half hour to put together my mobile order. Gave me attitude when I brought it to their attention.
Atmosphere: 1
Food: 2
Service: 1
RJ
Place was very busy and there was a waitThe staff member who helped me was apologizing for the delay. I understood left a good tip
Robin Burdge
Every single time I go, I’m usually sitting in drivethru 15 minutes. Literally typing this as I’m sitting in a line going out of the parking lot. Get more workers or pay them more but speed it up. It’s ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
Joseph Carro
Not too bad, not too great. Pretty much a standard Dunkin’ experience. Occasionally forget things I ask for but overall, pretty average.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Egg and Cheese, Coolatta, Wake
Janice Kane
Tried new raspberry watermelon drink. It was ok. Service was great. Very personable young man. This is the busiest dunkin donuts around but it needs a good cleaning.
Very slow and they struggled to get my order right.
If I could give a negative score I would. Customer service at this location is awful! Waited over 20 minutes for two drinks and a donut. The poor girl running the register was new and didn’t know what she was doing and none of the other co workers would help. They were too busy fighting amongst theirselves and yelling and cussing at each other. When we received our order we didn’t even get the right one. I contacted customer service and management, here’s a shocker nobody got back to me. What awful customer service. I highly recommend not going to this location. Management and employees need to do better!
Atmosphere: 1
Food: 1
Service: 1
I love this Dunkin!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Strawberry, Donuts
Dunkin’ Donuts!
Atmosphere: 2
Food: 4
Service: 2
This was the slowest Dunkin I have ever been to. We waited online at the drive-thru for 30 minutes. We spent 15 minutes at the window and we could watch all the workers inside going back and forth very inefficiently often empty-handed. There just a few people in the store. And only one person ahead of us in the drive-thru. Yet it took 30 minutes to get our order of six coffees. Nothing crazy just six drinks took 30 minutes. We were not in a rush so it was kind of okay and the coffee did taste good. Just comical how long it took.
Atmosphere: 1
Food: 4
Service: 1
Terrible! The counter person was distracted and didn't write down my order right. He was not using the computer to order. The other young staff were fooling around even though long line at drive-thru. I waited for my coffee and finally someone asked me about the order. It had been sitting on the check out counter, no one announced it. The coffee tasted like old dishwater. Two squirts of the pumpkin syrup tasted non existent. Awful.
It saddens me to say this but i think you might have to fire Roger...He gets our orders wrong all the time. and not even that i sat in the drive thru for so long 10-15 minutes. like what are you doing its not hard to put in order into a computer.
Idk how many times I've had my order messed up because they don't know how to read an order ticket I ordered an everything bagel through doordash with veggie cream cheese and in stead I got a bagel with sausage egg and cheese I mean come on guys you beg to get a raise $14 $15 $16 but you can't get orders right.
The worst! Drive thru line oftentimes extends to the street making parking challenging. Going in the store is worse. The last few times I’ve gone in, I’ve witnessed employees arguing, yelling, and crying. One employee was crying about losing her job stemming from a situation in which the shift leader was in the parking lot smoking marijuana.
Atmosphere: 1
Food: 2
Service: 1
Good employees, good ice Refresher
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took them a half hour to put together my mobile order. Gave me attitude when I brought it to their attention.
Atmosphere: 1
Food: 2
Service: 1
Place was very busy and there was a waitThe staff member who helped me was apologizing for the delay. I understood left a good tip
Every single time I go, I’m usually sitting in drivethru 15 minutes. Literally typing this as I’m sitting in a line going out of the parking lot. Get more workers or pay them more but speed it up. It’s ridiculous.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Donuts
Not too bad, not too great. Pretty much a standard Dunkin’ experience. Occasionally forget things I ask for but overall, pretty average.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bacon Egg and Cheese, Coolatta, Wake
Tried new raspberry watermelon drink. It was ok. Service was great. Very personable young man. This is the busiest dunkin donuts around but it needs a good cleaning.
Atmosphere: 3
Food: 4
Service: 5