Several days in a row, I walk in at 5 o’clock and get ignored for 10 minutes while the clerks all race around madly, serving the drive-through window. Customers don’t know where to stand on line. Watch order after order get served at the drive-through window while we’re being ignored. So then the customer start walking out of the store. The appropriate thing to say is “we will be with you in a few minutes. Sorry for the delay.” And they need to treat the in-store customers better, not like second class citizens.
Atmosphere: 3
Food: 3
Service: 1
Manda Lown
Jen and Kristin are amazing. I never have to worry when one of them is working.
Atmosphere: 5
Food: 5
Service: 5
Brett Goodermote
Horrible service. Been in drive thru for over 30 minutes and o way to bypass.. giving order the person had to be told 3x and still sounded confused. Avoid this one folks.
Atmosphere: 1
Food: 3
Service: 1
Jennifer OBrien
EVERY time I go to the drive through I get the wrong coffee. Every single time.
Atmosphere: 1
Food: 3
Service: 1
Ed Fred
It’s so bad and poorly done . A person with special needs had to of made my food. It’s messed up so much I’d be surprised if the person doesn’t have some type of disability.
Atmosphere: 3
Food: 1
Service: 1
dan caron
Dirty place
Atmosphere: 1
Food: 4
Service: 2
John Sumner
Three I n store in line, we all left after we overheard staff saying drive thru is priority. Worst service DD in New England.
Atmosphere: 3
Food: 4
Service: 1
chase mclane
This place is terrible. I’ve lived in the area for a whopping 3 months and my co-workers go at least once a week. The only thing they are reliable on is the DoorDash orders. Every time I’ve been through the drive through my food is either wrong or burned. It’s at least 20 minutes to get your food and at that point you’d be better off sitting at a restaurant for decent food. The most recent time I ordered on the app over an hour in advance and when I went to pick it up they were out of stock of anything I ordered. The manager didn’t offer to let me order something else or assist in any way. She just shrugged her shoulders and said there’s nothing she could do. Honestly the work ethic I’ve seen at this store is so horrendous I’d probably get better moneys worth ordering fried shark from a dead moose.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Brian U
They ignore customers that walk in, while continuing to take drive through and online orders.
Service: 1
Diggy Diggy'Hole
Horribly understaffed. If you are in a rush do not go to this location. There is another location not far by subway.
Good location. Best donuts in town. Coffee is great.
Atmosphere: 5
Food: 5
Service: 4
Ike Potts
Too few staff! Hire more. 20 min waiting in line ?
Pamela
This location is so slow. There can be 3 cars in the drive thru, 5 employees inside and it takes 15 minutes to get to the speaker. The workers seem pleasant, but the service is as slow as molasses. There needs to be some sort of change in work flow inside to speed up service.
Food: 3
Service: 2
Shannon M.
I'm not from around here , I visited this dunkin & both times were forgotten about after they took my order. Very unorganized location!!!!!
Atmosphere: 3
Food: 3
Service: 1
Shannon mills
I'm not from around here , I visited this dunkin & both times were forgotten about after they took my order. Very unorganized location!!!!!
Several days in a row, I walk in at 5 o’clock and get ignored for 10 minutes while the clerks all race around madly, serving the drive-through window. Customers don’t know where to stand on line. Watch order after order get served at the drive-through window while we’re being ignored. So then the customer start walking out of the store. The appropriate thing to say is “we will be with you in a few minutes. Sorry for the delay.” And they need to treat the in-store customers better, not like second class citizens.
Atmosphere: 3
Food: 3
Service: 1
Jen and Kristin are amazing. I never have to worry when one of them is working.
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Been in drive thru for over 30 minutes and o way to bypass.. giving order the person had to be told 3x and still sounded confused. Avoid this one folks.
Atmosphere: 1
Food: 3
Service: 1
EVERY time I go to the drive through I get the wrong coffee. Every single time.
Atmosphere: 1
Food: 3
Service: 1
It’s so bad and poorly done . A person with special needs had to of made my food. It’s messed up so much I’d be surprised if the person doesn’t have some type of disability.
Atmosphere: 3
Food: 1
Service: 1
Dirty place
Atmosphere: 1
Food: 4
Service: 2
Three I
n store in line, we all left after we overheard staff saying drive thru is priority. Worst service DD in New England.
Atmosphere: 3
Food: 4
Service: 1
This place is terrible. I’ve lived in the area for a whopping 3 months and my co-workers go at least once a week. The only thing they are reliable on is the DoorDash orders. Every time I’ve been through the drive through my food is either wrong or burned. It’s at least 20 minutes to get your food and at that point you’d be better off sitting at a restaurant for decent food. The most recent time I ordered on the app over an hour in advance and when I went to pick it up they were out of stock of anything I ordered. The manager didn’t offer to let me order something else or assist in any way. She just shrugged her shoulders and said there’s nothing she could do. Honestly the work ethic I’ve seen at this store is so horrendous I’d probably get better moneys worth ordering fried shark from a dead moose.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
They ignore customers that walk in, while continuing to take drive through and online orders.
Service: 1
Horribly understaffed. If you are in a rush do not go to this location. There is another location not far by subway.
Restaurantji Recommends
Good location. Best donuts in town. Coffee is great.
Atmosphere: 5
Food: 5
Service: 4
Too few staff! Hire more. 20 min waiting in line ?
This location is so slow. There can be 3 cars in the drive thru, 5 employees inside and it takes 15 minutes to get to the speaker. The workers seem pleasant, but the service is as slow as molasses. There needs to be some sort of change in work flow inside to speed up service.
Food: 3
Service: 2
I'm not from around here , I visited this dunkin & both times were forgotten about after they took my order. Very unorganized location!!!!!
Atmosphere: 3
Food: 3
Service: 1
I'm not from around here , I visited this dunkin & both times were forgotten about after they took my order. Very unorganized location!!!!!
Atmosphere: 3
Food: 3
Service: 1
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