Dunkin'
206 Shelburne Rd, Burlington
(802) 658-6299
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Nice people working but there's a long wait even with no line. Coffee had grounds in it.
Ordered on the app. Came and was told they were out of the chicken wrap I paid for and that because there is no manager in duty they will not give me a refund. The worker was extremely rude about it and laughed while he told me that I was just out of luck and would have to deal with it. He seemed high as hell.
Service: 1
Extremely disappointed today as we are regulars. First get told there's no wraps so I couldn't get my meal. Then coffee is messed up both mine and husband's. Then find out there are wraps from another employee.. they are frozen and the staff were being lazy. I'm not sure how this used to be the best around and my favorite dunkin to no one knowing anything about their job but the 1 friendly older woman with blonde hair ...I will not be returning as I'm tired of going back to have my drinks remade and I don't like how I get talked to. And for the GM if you can't do your job step down and let someone else.. I wouldn't want someone ruining my business that's for sure.
Atmosphere: 1
Food: 3
Service: 1
Has been out of almond milk for 4 days and was completely out of all dairy and non-dairy products when I went in today
Oven was broken, no apology given, horribly dealt with. Do no recommend
Atmosphere: 1
Food: 1
Service: 1
I have come to this location about 4 times the first time they made me a Carmel frap when I ordered a matcha. Those are two different colors. The second time I had ordered a matcha again there was exactly no flavor in it all I tasted was the ice. The 3rd time there system was down and wasn't sure if I payed for 12 donuts and coffee or not. Not complaining about the free food. But the 4th time I had ordered online running late to work and drove up to the store and it was closed. I have tried to give this location so many chances and none of them have worked in my favor. Back to my Starbucks I go.
Atmosphere: 1
Food: 1
Service: 1
There was maybe 8 people waiting, looked like maybe 5 to 8 to go orders. I got in line to wait and was just told "Sorry we aren't taking orders anymore". Pretty much told to get out. Really rude if im honest. It was clear to me you were busy and it would be a bit. All I wanted was a hot coffee. Takes 15 seconds to make.
Ill be off to pay Burlington Bagel for a coffee. Theydont kick me out even with 30 people in line.
Oh and the bathroom doesnt lock. Someone should really get on that.
Atmosphere: 1
Food: 1
Service: 1
whoever was working saturday september 7 around 5pm and made me a medium pumpkin spice latte while it was raining you deserve an award that tasted so amazing i don’t know what you did to it but you cooked. thank you
Food: 5
Closing the store to online-only orders is stupid as hell
Atmosphere: 1
Food: 2
Service: 1
Don't come here on weekdays during rush hour. Most days, this place is out of stock, or only one person is working. If you are OK, waiting 30 minutes for your coffee, then come on in!
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Would give zero if that was an option, still waiting in line after 30 minutes.
Don't come here on weekdays during rush hour. Most days, this place is out of stock, or only one person is working. If you are OK, waiting 30 minutes for your coffee, then come on in!
Atmosphere: 3
Food: 4
Service: 3
Yeah so it's getting hard to find good fresh donuts these days, but this Dunkin Donuts has them!
Atmosphere: 5
Food: 5
Service: 5
Need to staff up, leaving one employee behind the counter, GM needs to step up in these situations and provide backup, not acceptable to leave employees on an island like this
Atmosphere: 5
Food: 5
Service: 1
I would give service 5 stars if not for the realization that they were slammed and didn't really help out much but they get things out, maybe not in time but the struggllleeeee.....
Atmosphere: 3
Food: 4
Service: 3
Loading...