The very kind woman in the drive-through named Justine, made sure my coffee was top notch. She was professional and definitely a five star employee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend Coffee
James Farmer
The old blonde that pounded on the door while i was using the bathroom screamed at the top of her lungs and was very rude. She came out of the bathroom while i was in line waiting for coffee and started telling other employees that i stunk the whole place up. I have stomach issues and do not appreciate the rudeness.
Atmosphere: 1
Alexa York
I live in the town of Castleton and enjoy an iced latte and a donut on these hot days, however they usually can’t provide either in a decent time. I’ve currently been in the drive through for 8 minutes as I write this and I mobile ordered a coffee. Maybe they should invest in curbside spots.Also whenever I order donuts past noon they can not provide them, maybe they should pull more out in advance sense I can almost guarantee I’m not the only person trying to order ANY type of donut to eat.
Atmosphere: 2
Food: 1
Service: 1
Colleen Sommer
Their decaf always tastes like dish water and the Boston crème tasted like bleach. Maybe I was punked but I’m always nice so I can’t see why. Won’t be back, so nasty.
jayson williams
Passive aggressive employees. I asked for my bagel with cream cheese cut in half. I guess that was too hard. They toasted the bagel, did not cut it, and gave me cream cheese on the side. Sorry you all hate your jobs
Derek Eagan
Wait forever they’re slow as hell ! And lazy ! Went today and got a coffee before work which made me very sick ! Either coffee machines were not clean or expired cream! Never coming back !!
Jessica Dempster
The staff is usually very friendly, although the other day one of the girls snapped at me & I did not appreciate that. However, they are ALWAYS EXTREMELY slow!!!!
Makayla W.
By far the cleanest dunkin in the area, the staff is always so friendly and laughing whenever i come in. I come all the way from rutland to this dunkin! They always make my order right and it tastes delicious.
Deb Burney
I love Dunkin' donuts it's always coming out with great drinks lattes and my favorite one is a signature pumpkin spice
Atmosphere: 4
Food: 5
Service: 5
Megan Niquette
The employees here are always slammed with customers. Sometimes the drive through wait is a little long, but not their fault. They are always friendly with good service.
A very inconsistent location. Any time I go to either of the Rutland locations my order is correct and reliable. They cannot get it right at this Castleton location. The espresso machine is always "broken", or they are out of this or that. Staff is friendly so I feel bad reporting but I thought the whole purpose of a chain restaurant is consistency.
Connie Warner-Slayton
Had to wait for 20 minutes for a hot coffee, then when I got it instead of being hot it was as cold as ice coffee. When I went back in to get a fresh hot coffee the boy and I do mean boy at the register never even said a single word just dumped the coffee and got another one. Do not recommend dunkin donuts in Castleton, Vt. to anyone extremely disappointed!!!!
Nicole D.
The slowest service in the world. They are out of practically everything and have no patience for customers. They gave my order to someone else at the drive through window and told me I'd have to wait 10 more minutes for them to make a batch of what I properly ordered.
Marcia Brown
Best iced coffee ever! Service was great even tho their ovens were out. So I had a blueberry muffin, what could be better?
Frederic Southworth
I’ve been going to this Dunkin for the past week as my coffee spot since i moved to the area, I order a medium ice coffee without ice and a cup of ice on the side. This morning I was very rudely told by the manager to not order that anymore because it was “excessive”, I have had the same dunkin order for years and have never had anyone say anything. very rude manager did not offer an apology and made me to feel like i was stealing from them. do not go to this dunkin!
The very kind woman in the drive-through named Justine, made sure my coffee was top notch. She was professional and definitely a five star employee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Blend Coffee
The old blonde that pounded on the door while i was using the bathroom screamed at the top of her lungs and was very rude. She came out of the bathroom while i was in line waiting for coffee and started telling other employees that i stunk the whole place up. I have stomach issues and do not appreciate the rudeness.
Atmosphere: 1
I live in the town of Castleton and enjoy an iced latte and a donut on these hot days, however they usually can’t provide either in a decent time. I’ve currently been in the drive through for 8 minutes as I write this and I mobile ordered a coffee. Maybe they should invest in curbside spots.Also whenever I order donuts past noon they can not provide them, maybe they should pull more out in advance sense I can almost guarantee I’m not the only person trying to order ANY type of donut to eat.
Atmosphere: 2
Food: 1
Service: 1
Their decaf always tastes like dish water and the Boston crème tasted like bleach. Maybe I was punked but I’m always nice so I can’t see why. Won’t be back, so nasty.
Passive aggressive employees. I asked for my bagel with cream cheese cut in half. I guess that was too hard. They toasted the bagel, did not cut it, and gave me cream cheese on the side. Sorry you all hate your jobs
Wait forever they’re slow as hell ! And lazy ! Went today and got a coffee before work which made me very sick ! Either coffee machines were not clean or expired cream! Never coming back !!
The staff is usually very friendly, although the other day one of the girls snapped at me & I did not appreciate that. However, they are ALWAYS EXTREMELY slow!!!!
By far the cleanest dunkin in the area, the staff is always so friendly and laughing whenever i come in. I come all the way from rutland to this dunkin! They always make my order right and it tastes delicious.
I love Dunkin' donuts it's always coming out with great drinks lattes and my favorite one is a signature pumpkin spice
Atmosphere: 4
Food: 5
Service: 5
The employees here are always slammed with customers. Sometimes the drive through wait is a little long, but not their fault. They are always friendly with good service.
Restaurantji Recommends
A very inconsistent location. Any time I go to either of the Rutland locations my order is correct and reliable. They cannot get it right at this Castleton location. The espresso machine is always "broken", or they are out of this or that. Staff is friendly so I feel bad reporting but I thought the whole purpose of a chain restaurant is consistency.
Had to wait for 20 minutes for a hot coffee, then when I got it instead of being hot it was as cold as ice coffee. When I went back in to get a fresh hot coffee the boy and I do mean boy at the register never even said a single word just dumped the coffee and got another one. Do not recommend dunkin donuts in Castleton, Vt. to anyone extremely disappointed!!!!
The slowest service in the world. They are out of practically everything and have no patience for customers. They gave my order to someone else at the drive through window and told me I'd have to wait 10 more minutes for them to make a batch of what I properly ordered.
Best iced coffee ever! Service was great even tho their ovens were out. So I had a blueberry muffin, what could be better?
I’ve been going to this Dunkin for the past week as my coffee spot since i moved to the area, I order a medium ice coffee without ice and a cup of ice on the side. This morning I was very rudely told by the manager to not order that anymore because it was “excessive”, I have had the same dunkin order for years and have never had anyone say anything. very rude manager did not offer an apology and made me to feel like i was stealing from them. do not go to this dunkin!