Customer service at this particular subway is awful. Stood waiting for 5 minutes watching through the mirror posted up on the wall, at the employees play on their phones. When i finally said something, i was just told that i should have hit the bell thats incredibly hard to notice instead of waiting for someone to attend the restaurant. They also tapped the mayonnaise bottle ontop of the trash can before putting it on my sandwhich. Cleanliness and customer service have always been particularly awful at this location but today really takes the cake.
Food: 1
Service: 1
sn0wshooter (sn0wshooter)
Terrible service, closed at 3:40 when I needed food.
Atmosphere: 1
Food: 1
Service: 1
Kristin S
Subway is located in a gas station. There was some seating.
Atmosphere: 4
Food: 5
Service: 5
Matthew Tomeny
Simply the worst subway I’ve ever seen
Atmosphere: 1
Food: 1
Service: 1
Jon Steele
Anytime I order a sub the mark it as “ready”, then I come in and they haven’t started it yet, after 30 minutes..
Atmosphere: 3
Food: 3
Service: 2
Artun Şanlı
Was already closed at 8:15
Marissa Picknell
Food is always fresh and made exactly how we want. The staff is friendly & the new GM is very nice, fast, & accommodating. The restaurant is always fully stocked & clean. We’ll be back!
Monique Gokey
I ordered on the SUBWAY® app, proceeded to the location to find out that the night staff had not shown up so even though we paid for it, they didn’t make the subs then we were told because they didn’t accept it. It would be refunded back to the card, which it wasn’t so we had to make another trip back to the store This morning this is very unacceptable. The management at that location in Quechee is horrible. They need to do a better job at finding associates with better management skills
Atmosphere: 1
Service: 1
Mark Dalpe
Employee tells me she can't toast my flat bread with a huge grin on her face. Thanks for making me waste my entire half hour lunch break watching you make 2 sandwiches for the 2 people before me in line. Never going to subway again!
Atmosphere: 1
Food: 1
Service: 1
Nathan Eastman
Saturday 2/26, my fiancé and I check to make sure the store is open via checking google and order sandwiches through Subways website. Get the the store and they are closed. No biggie, Obviously someone just didn’t take the time to update their open/close status online.Call today and speak to Bri (or Bre) tell her about the paid order we did not receive. She finds the order and says they will make it and we can pick it up. She READ me the order before we hung up.My fiance comes back and opens her turkey sandwich. It is literally a ball of lettuce, mayo, and cheese. NO TURKEY and the wrong bread.I call back and ask them to refund the entire meal as this is 2 wasted trips. Bre says they can’t refund the correct sandwich only the turkey one and they cant refund my card they can only do cash. My fiance at this point is furious and goes back to the store and gets the refund. She asks once again for a full refund. Store clerk (not subway worker) says they can’t because I did not ask for that over the phone. My fiance was right next to me when I called.This subway, for some reason, seems to hire the most incompetent people, can’t update their open/close status, can’t make a sandwich with 4 things on it, and accepts online orders when not even open.3 trips to this location for the same purpose, all disappointments.I recommend staying away from here. If you want subway, drive to Lebanon. Youll get better service and the 20+ min drive is worth it by comparison.
This place needs to hire someone that will workThe woman working told me I couldn’t have a melt because she couldnt add the vegetables after it was meltedSo I said that’s okay just add some onions before u toast it? she then said well if you want that I can’t add the shredded cheese you only get this that or that for the melt so I said it’s fine just make it how I has to be madeShe then didn’t make me a melt at allShe just toasted it and told me that’s all she could do
Brandon Kennon
They start shutting up shop way before closing time. Twice now, an hour before closing, they had already cleared out food and were inconvenienced by my order. Their rudeness conveyed as much.
Kiana Malmir
The young lad was unnecessarily rude and impolite. Maybe because of my accent?!As a regular customer I expect Subway to look into this.
C-MRiC ORG
There was this young guy today (23 July 2022) that was quite a tosser. No need to be chav if you don't like my accent!
Customer service at this particular subway is awful. Stood waiting for 5 minutes watching through the mirror posted up on the wall, at the employees play on their phones. When i finally said something, i was just told that i should have hit the bell thats incredibly hard to notice instead of waiting for someone to attend the restaurant. They also tapped the mayonnaise bottle ontop of the trash can before putting it on my sandwhich. Cleanliness and customer service have always been particularly awful at this location but today really takes the cake.
Food: 1
Service: 1
Terrible service, closed at 3:40 when I needed food.
Atmosphere: 1
Food: 1
Service: 1
Subway is located in a gas station. There was some seating.
Atmosphere: 4
Food: 5
Service: 5
Simply the worst subway I’ve ever seen
Atmosphere: 1
Food: 1
Service: 1
Anytime I order a sub the mark it as “ready”, then I come in and they haven’t started it yet, after 30 minutes..
Atmosphere: 3
Food: 3
Service: 2
Was already closed at 8:15
Food is always fresh and made exactly how we want. The staff is friendly & the new GM is very nice, fast, & accommodating. The restaurant is always fully stocked & clean. We’ll be back!
I ordered on the SUBWAY® app, proceeded to the location to find out that the night staff had not shown up so even though we paid for it, they didn’t make the subs then we were told because they didn’t accept it. It would be refunded back to the card, which it wasn’t so we had to make another trip back to the store This morning this is very unacceptable. The management at that location in Quechee is horrible. They need to do a better job at finding associates with better management skills
Atmosphere: 1
Service: 1
Employee tells me she can't toast my flat bread with a huge grin on her face. Thanks for making me waste my entire half hour lunch break watching you make 2 sandwiches for the 2 people before me in line. Never going to subway again!
Atmosphere: 1
Food: 1
Service: 1
Saturday 2/26, my fiancé and I check to make sure the store is open via checking google and order sandwiches through Subways website. Get the the store and they are closed. No biggie, Obviously someone just didn’t take the time to update their open/close status online.Call today and speak to Bri (or Bre) tell her about the paid order we did not receive. She finds the order and says they will make it and we can pick it up. She READ me the order before we hung up.My fiance comes back and opens her turkey sandwich. It is literally a ball of lettuce, mayo, and cheese. NO TURKEY and the wrong bread.I call back and ask them to refund the entire meal as this is 2 wasted trips. Bre says they can’t refund the correct sandwich only the turkey one and they cant refund my card they can only do cash. My fiance at this point is furious and goes back to the store and gets the refund. She asks once again for a full refund. Store clerk (not subway worker) says they can’t because I did not ask for that over the phone. My fiance was right next to me when I called.This subway, for some reason, seems to hire the most incompetent people, can’t update their open/close status, can’t make a sandwich with 4 things on it, and accepts online orders when not even open.3 trips to this location for the same purpose, all disappointments.I recommend staying away from here. If you want subway, drive to Lebanon. Youll get better service and the 20+ min drive is worth it by comparison.
Restaurantji Recommends
These guys are GREAT
This place needs to hire someone that will workThe woman working told me I couldn’t have a melt because she couldnt add the vegetables after it was meltedSo I said that’s okay just add some onions before u toast it? she then said well if you want that I can’t add the shredded cheese you only get this that or that for the melt so I said it’s fine just make it how I has to be madeShe then didn’t make me a melt at allShe just toasted it and told me that’s all she could do
They start shutting up shop way before closing time. Twice now, an hour before closing, they had already cleared out food and were inconvenienced by my order. Their rudeness conveyed as much.
The young lad was unnecessarily rude and impolite. Maybe because of my accent?!As a regular customer I expect Subway to look into this.
There was this young guy today (23 July 2022) that was quite a tosser. No need to be chav if you don't like my accent!
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