Dunkin'

Wait times in the morning drive thru are HORRENDOUS.

Went for a Dunkin run to pick up an order for my friend, just for them to mess up i order 2 large frozen coffee no wipe cream but wipe cream was added anyways, and I got myself a Carmel cream frozen coffee but got an ice frozen coffee no Carmel and no wipe cream. I had them change the 2 larg frozen coffee but had missed to have my other order change. I was going to asked if they can redo my other order but another car thats had been waiting a while behind me honked at me to move as my order was being remade so I just left. This isn’t the first time my order has been made wrong other times I just let it go cause I was ether running late or didn't bother me as much thinking new trainees. But that wasn’t the case. Dunkin pls do better. And if you can’t hear me pls Ask customers if you got their order right. Just like any others I don’t like buying just to receive what I didn’t order.

Great food and atmosphere

I order from them frequently and I am very clear about what I’d like for my order. They mess up anything that isn’t ordered through the Dunkin app. I asked them specifically for no chocolate glazed donuts in my 6 peice box and half of them ended up being chocolate glazed. I was so frustrated and annoyed because I had mentioned it twice and they recognized that I had said that and still chose to give me what I didn’t ask for. I told them I’d be happy with any other type of donuts. They also made my chai latte super watery and it was genuinely disgusting. Not impressed. Every other dunkin is great service and product.

All employees are so nice and always try their best to get everything out when I am at the window! They don’t get enough credit for their hard work.

The food is always good.

This is the worse Dunkin in the area. Don’t expect to get your order in under a half an hour, even a mobile order. The people are always unpleasant and have attitude. Even when you do get the food it’s undercooked. I’ve sat in the drive through here for 15 minutes and pulled up and watched them make my entire order that I had placed 25 minutes ago on line. Never again will I go here.

Front counter closed, have to wait in long drive thru, forget it

Don't bother going in. They only take order with the phone app. I don't have that because I am canadian

Atmosphere: 4

Food: 5

Service: 2

Totally sick of this store. I’ve been going for years and there was a super nice girl working there and she was amazing thru Covid. Then she left and there is only 2 people working there that have no respect for customers. Everytime I go in there is something wrong or missing or not even mine in my bags! I love Dunkin but this crew has left a bad taste in my mouth and won’t be back. It’s a waste of money to not have a simple bagel prepared correctly.

Atmosphere: 1

Food: 1

Service: 1

This dunkin the easily the slowest drive through I’ve ever been to. I’ve been sitting in the drive through for over 30 minutes waiting for my mobile order, long enough to write this review. This location either desperately needs more help or to just be shut down. The employees are miserable and slower than death at processing orders too.

Update
Just got my order and all because i had asked for less ice I don’t even get close to a full cup…. I’m sorry what?! This is a joke. Not to mention my bagel was cold, not toasted, and was a mess! No other Dunkin does this!

Atmosphere: 1

Food: 1

Service: 1

These guys do a great job for how busy and short staffed this location is
I wish they could get some help.
Rarely is my coffee bad

Atmosphere: 5

Food: 5

Service: 5

Worst Dunkin in the entire state! They will ignore in the drive through, I waited 5 minutes and no one ever responded to me. Went into the store at 6:49 got up to the counter and the girl decided they were closed. You’re better off driving to the Middlebury Dunkin’ Donuts where at least they have set hours and don’t decide to close shop 11 minutes beforehand.

Quick and good

Atmosphere: 5

Food: 5

Service: 5

It's a Dunkin Donuts what more can I say. Fast service, in and out. Friendly people.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Iced Latte