Subway - 35 White St

I ordered using the app for the first time. Picked up my sandwich and discovered it was incorrectly made. I brought the sub back in and explained. The man working immediately apologized, took ownership of the mistake and promptly re-made my sandwich correctly. No arguing, no excuses, no blame shifting. Very refreshing to see someone admit an error and work to correct it. Fantastic service - good sandwich too.

After confirming a considerably large order over the phone and after a confirmation email, 35 White Street, South Burlington, Subway location didn't make endes meet until our arrival. Though they may have hurried to make up for there lack of awareness I was still left with the bitter resentment of an un grilled sweet onion teriyaki chicken sandwich... . P.s. Thanks for the free cookies.

They can't follow an order. This is the second time I've ordered and they "forgot" to add items to a sandwich. This time they forgot the cheese, the vegetables, and the sauce. I ordered an Italian Ciabatta. Got the roll, got the salami. Didn't get the mozzarella, spinach, tomatoes, onions, banana peppers or balsamic sub sauce. $5.99 for this.